Grouponfreight Avaliações 160

Good communication, good customer service....I am recommending...

Let's talk about the bate and switch by Robert from Groupon. He is a liar and a cheat and will steal you blind. Quote one price..change it because they can't find a driver(which is BS,) I referred a friend to him before I realized he is corrupt and he did the same thing to them today.You obviously shouldn't be in any business where you are dealing with customers..go work on a farm shoveling manuar..because that's sums up what you did to us.

I was given a $575 quote, but then they called and said I needed to pay $1,300 because that was what the driver was asking. The original quote clearly stated: “I wanted to share your vehicle transport quote: $575 all-inclusive — door-to-door service, full insurance, tolls, and taxes included. There are no hidden fees.”

When I pointed this out, they claimed the quote was only an estimate and that I was legally bound by the contract to either continue or pay a $200 cancellation fee.

This is a textbook bait and switch. Now I’m forced to accept their price and pay more than double the original quote that promised “no hidden fees.” Apparently, an extra $725 doesn’t count as a fee in their book.

Grouponfreight is a very trustworthy & reliable company. We use them a lot & they have never let us down.

In the past we have had a lot of issues, with other companies.
They would quote a price & then when it was time to pickup the vehicle.. the price would change.

I have been working with Mike ( sorry idk he last name ☹️) & he is super easy to work with. Shout out to Mike!

Excellent business with John Miller, very kind and communicative, meets all the terms, 100% recommended

Robert Brown is an excellent contact person. He help me all the way to have my car picked up from New York to Katy, Texas. Always pleasant and reliable. Would recommend him and will used his company in the future!

Good company! Thanks!

Robert gave updates of how the car transport. The price is $800 that he had quoted me was what I paid. The car was transported 1100 miles from Rhode Island to Alabama in five days. Robert did call for checkups. I was able to talk to the driver regularly and get updates.

Reema Mohammad was excellent to work with, very professional nd good communicator

Great service !!

Excellent company to work for! Thank you for providing excellent service!!

The pricing, communications, and level of customer service. Robert Brown was able to provide assistance for every step of the process and that resulted in less stress for me. I would highly recommend this company for anyone looking for vehicle transportation needs.

Robert Brown was great, everything from pickup to drop off went smoothly,I will definitely work with company again

Very easy to speak to someone when needed , the service was awesome, the prices was right and simple & you can always speak to someone . My car made it home safely & the driver was great ! Thanks grouponfreight !!

I had open communication with full upfront honesty the entire time! Out of all the quotes I got, all the companies I spoke too. I am so happy I chose this one! They were the lowest quote I received with the best communication the whole way through. Thank you!

Bait and switch. Please trust the negative reviews. They will quote you, have you pay deposit, then say "the driver is only willing to accept (x) amount" which will be 200 or more than what your remaining balance will be. Or they will say there are scheduling delays....Find a reputable company who is accredited with the BBB. GroupOn Freight will start off friendly and communicative and then when the price jumps up they act like they are doing you a favor with the lowest price.

**Update....only after my negative review was posted someone reached out about a refund. For this I will say I'm pleased and upgraded from 1 star to 2.... However I still recommend a different credible reliable company for your shipping needs based on MY experience. I have the texts assuring me my price would not increase, then it did! I used SGT Auto Transport. The price I was quoted was the price I paid. They picked up next day as I made arrangements after 5p on a Friday and delivered the same day! No price increase, no excuses about driver delays, no scam!!

Great communication by Mike. Reasonable priced. Driver came on time and delivered on same day. Great service

It's a bait and switch, targeting people who need a car moved. I was quoted a price of $345. They asked for and I paid $100 deposit. They asked me to pay $899 when I owed only $245. So it's a con. I can't get a refund of my deposit. Also, they do business under several names such as Smart Car Ship LLC. I am reporting them for fraud, and you should do the same if they con you out of your money. Nothing in the agreement allows them to keep your deposit. Report it to the consumer protection agencies, state and federal, and to your credit card company.

I own a transportation company, I was searching for loads and Mike provided us with one, from the beginning everything was great, smooth and easy, will recommend him and his services with this company. Thanks Mike Jones looking forward to do more business