Kristi Ware frequently sends mailers to our home so I reached out via email to get a homeowners insurance quote. She didn’t even take my business, just immediately handed me off to another agent... Ver mais
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Veja o que dizem as avaliações
I had the pleasure of speaking with Steve on Wednesday, December 18, 2024. Steve was so personable and was able to put my mind at ease with the decision I was about to make. He answered every questio... Ver mais
A empresa respondeu
Great customer service and coverage in my area! I couldn't find any other insurance plan that covered my sewer/water line specifically. The sales person explained everything clearly, including the ris... Ver mais
A empresa respondeu
The enrollment process was very easy and the coverage is reasonably priced. No one ever thinks about such losses or expenses until they happen. And then when they do, they are surprised that their cur... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Insurance shopping is a hassle. We reshop your policy automatically so you never overpay again. At Guardian Service, we're reinventing insurance shopping. Rooted in service, powered by technology, and driven by real people — we make insurance simple, personal, and built to protect you for life.
Informações de contato
1122 Oberlin Rd., 27605, Raleigh, Estados Unidos
- (844) 448-2734
- info@guardianservice.com
- guardianservice.com
4,1
Muito Bom
153 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 40% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Guardian coverage for sewer and water supply lines
Too early for me to give a constructive review; however I did not realize that we needed to have coverage for sewer and water supply lines because home insurance does not cover if something should happen. Price per month is very affordable. Glad that I purchased the coverage.
30 de julho de 2025
Resposta da Guardian Service
Hi Donna, thank you so much for the review! Please let us know if we can help you further.
Best,
Kara Credle
Communications Manager
I tried calling you but nobody answered…
I tried calling you but nobody answered so I canceled your service.
4 de agosto de 2025
Resposta da Guardian Service
Hi Rhonda! Our operations manager gave you a call back but wasn't able to reach you. I'll be following up with you directly via email to see if we can assist further.
Best,
Kara Credle
Communications Manager
Can’t get a hold of anyone
We can not even get a hold of the company. We’ve submitted claims via email twice and called a handful of times. It says it’s busy and to leave a voicemail- no one calls us back. With a plumbing insurance- our issue is a bit emergent so not getting a hold of anyone for days and at all is ridiculous. What are we even paying for? It seems like a scam. Don’t waste your money.
5 de agosto de 2025
Avaliação não solicitada
Resposta da Guardian Service
Hi Joanne! Thank you for your review! Please let us know if we can help further.
Best,
Kara Credle
I was told that updation of the system…
I was told that updation of the system will be only 5.00 Dollars more expensive per month, but I am paying 20 dolllars+ taxes., this is a huge let down
23 de julho de 2025
Resposta da Guardian Service
Hi Swapan! I'm reaching out directly via email to understand more about the issue you're experiencing.
Best,
Kara Credle
Communications Manager
I just purchased the coverage so I…
I just purchased the coverage so I don’t have any idea, yet.
19 de julho de 2025
Resposta da Guardian Service
Hi Debbie, thank you for leaving a review. Please let us know if we can serve you further.
Best,
Kara Credle
Communications Manager
Provided information in regards to my…
Provided information in regards to my concerns.
14 de julho de 2025
Resposta da Guardian Service
Hi Eda, thank you so much for leaving a review! We'll be here in case you need further support or information.
Best,
Kara Credle
Communications Manager
I have not have any incident
16 de julho de 2025
Resposta da Guardian Service
Hi Esther! Thank you for leaving us a review. We'll be here if you need any assistance in the future.
Best,
Kara Credle
Communications Manager
Missing info
I'm dissappointed with this company for not furnishing acct info or telephone numbers. I don't know how to get in touch with anyone if I have a problem
17 de julho de 2025
Resposta da Guardian Service
Hi James! You should have received an email with all of your account information after your purchase. I'll follow up with you directly via email to make sure that's the case. As far as a phone number, please feel free to call us at (844) 847-6190 any time.
Best,
Kara Credle
Communications Manager
Up front advertising
1 de julho de 2025
Resposta da Guardian Service
Hi Richard, thank you so much for your review! If you need anything, please reach out.
Best,
Kara Credle
Communications Manager
It was easy to sign up and prices were…
It was easy to sign up and prices were very affordable
10 de julho de 2025
Resposta da Guardian Service
Marla, we're so glad you it was easy for you to sign up!
Best,
Kara Credle, Communications Manager
Resposta da Guardian Service
Thanks for the review Bernard!
Best,
Kara
Resposta da Guardian Service
Thank you for the review Brian! Please let us know if anything comes up we can assist with.
Best,
Kara
I haven’t experienced anything yet so…
I haven’t experienced anything yet so can’t comment
24 de junho de 2025
Resposta da Guardian Service
Hi there — thanks for taking the time to leave a note even before you’ve had a full experience with us. We know first impressions matter, and we’re committed to making sure every interaction from here on earns a five-star update from you.
Best,
Kara Credle
Communications Manager
You cancelled my insurance with no…
You cancelled my insurance with no explanation and I can’t get a hold of you for my refund.
They called me to let me know that they cancelled a duplicate account that accidentally got created and that my account is still open and in good standing.
10 de junho de 2025
Resposta da Guardian Service
Hi Diane! Glad Briggs was able to clarify for you. Let us know if we can help with anything else.
Kara Credle, Communications Manager
I found it easy to apply and the…
I found it easy to apply and the coverage is exactly what I wanted. Would recommend this home buyers when they buy an older home.
12 de junho de 2025
Resposta da Guardian Service
Hi Mary, thank you so much for sharing your experience! We’re thrilled the application process was smooth and that the coverage fits your needs—especially for an older home, where the right protections really matter.
Best,
Kara Credle, Communications Manager
Timely response
11 de junho de 2025
Resposta da Guardian Service
Thank you for calling out our response time! We work hard to answer questions quickly, so it’s great to hear that speed came through for you.
Best,
Kara Credle
Communications Manager
You didn't really do anything......I…
You didn't really do anything......I think I got something in the mail from you which I ignored and then you emailed me which I took you up on....but honestly, I didn't shop around so I might switch from you to someone else, but maybe not right away....
12 de junho de 2025
Resposta da Guardian Service
Hi Niki! I'm glad you were able to connect with someone for one of our warranty plans. I'm sending you a follow-up email in case you have any additional questions regarding your plan. - Kara Credle, Communications Manager
Explained the service professional.
Explained the service professional.
Do I get a policy?
4 de junho de 2025
Resposta da Guardian Service
Hi Patt, thank you for the review! Please reach out to the Guardian Service team if you have any additional questions.
Best,
Kara Credle
Communications Manager
I have a piece of mind if I ever have a…
I have a piece of mind if I ever have a water leak in the yard
29 de maio de 2025
Resposta da Guardian Service
We agree, knowing you’re covered means one less thing to worry about. Thanks for sharing your confidence in us!
Best,
Kara Credle, Communications Manager
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