Gulf Optic  Avaliações 

146
O TrustScore é 4 de um total de 5

3,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Very helpful team, I needed to get my order before my flight and they made sure that happened and followed up a lot until I received my package

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

I spent AED 1,800 on glasses in Deira branch, but the experience was extremely disappointing. The lenses were poorly made — neither my near vision nor distance vision is clear. The staff’s advi... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

خدمة العملاء لديكم سيئة للغاية اخبرتهم انني اود اعادة السلعة ثم اخبرني ان المندوب سياتي لاستعادة الشحنة وسيتم خصم 84 فقط ثم اخبرني بعد ذلك ان علي ان اذهب بنفسي الى شركة الشحن واقوم بدفع قيمة الشحن الت... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I've placed an order at 10:27 am yesterday which was a Thursday and my best hope was to receive the items on Saturday afternoon since it's already not early morning and Friday is the day off here.... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Fornecedor de Lentes de Contato
  2. Loja de óculos de sol

Escrito pela empresa

We are a dynamic and vibrant organization with roots going back to the early 1960’s. Our very first outlet in Dubai started in the year 1963 in Deira. Since then, we have grown and developed into a formidable Eye-wear chain in the United Arab Emirates.


Informações de contato

3,9

Muito Bom

O TrustScore é 4 de um total de 5

146 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 75% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,9

Todas as avaliações

(146)

15 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Very helpful team,

Very helpful team,
I needed to get my order before my flight and they made sure that happened and followed up a lot until I received my package

28 de julho de 2026
logotipo da Gulf Optic

Resposta da Gulf Optic

Thank you so much for your wonderful 5-star review! We're delighted to hear that you were happy with our service.

Avaliado com 5 de um total de 5 estrelas

Fast delivery

Fast delivery

1 de julho de 2026
Avaliação não solicitada
logotipo da Gulf Optic

Resposta da Gulf Optic

Thank you so much for your wonderful 5-star review! We're delighted to hear that you were happy with our service.

Avaliado com 5 de um total de 5 estrelas

Faheem is always ready to help

Faheem is always ready to help. Quick and very good quality service!

8 de julho de 2026
Avaliação não solicitada
logotipo da Gulf Optic

Resposta da Gulf Optic

Thank you so much for your wonderful 5-star review! We're delighted to hear that you were happy with our service. Your kind words and support mean a lot to us. It was a pleasure assisting you, and we look forward to serving you again at Gulf Optic!

Avaliado com 1 de um total de 5 estrelas

Stock not availble and they mention it…

Stock not availble and they mention it availble

8 de junho de 2026
logotipo da Gulf Optic

Resposta da Gulf Optic

Dear Customer,

We apologize for the inconvenience. The item was showing as available when ordered, but it became out of stock before processing. Thank you for your understanding.

Avaliado com 1 de um total de 5 estrelas

Item 'out of stock'

Received a Whatsapp days after placing order saying my item was not in stock. Asked for a refund. Was instead told to wait 4 weeks for item to come back into stock.

11 de maio de 2026
logotipo da Gulf Optic

Resposta da Gulf Optic

Dear Customer,

Sorry for the inconvenience caused. The item is currently out of stock and was expected to arrive in about 4 weeks, which was also previously confirmed with you.

Kind regards,
Customer Support Team

Avaliado com 5 de um total de 5 estrelas

Great prices and very responsive to…

Great prices and very responsive to queries via the WhatsApp number. Well done. Will buy again.

3 de maio de 2026
logotipo da Gulf Optic

Resposta da Gulf Optic

Thank you so much for your kind feedback! We’re really happy to hear that you were satisfied with our prices and customer support. We always aim to respond quickly and provide the best service possible. Looking forward to serving you again soon!

Avaliado com 1 de um total de 5 estrelas

I spent AED 1,800 on glasses

I spent AED 1,800 on glasses in Deira branch, but the experience was extremely disappointing.

The lenses were poorly made — neither my near vision nor distance vision is clear. The staff’s advice was not professional; it felt like they were more focused on selling higher-priced products rather than helping me choose what actually suits my needs.

One staff member (with a large beard) initially promised a correction, but later disappeared. When I followed up, the rest of the team asked me to pay again for new lenses instead of fixing their mistake.

Overall, very unprofessional service and a waste of money. I would not recommend this place to anyone.

8 de março de 2026
Avaliação não solicitada
logotipo da Gulf Optic

Resposta da Gulf Optic

Dear Customer,

We sincerely apologize for the inconvenience and disappointment caused. This is not the experience we aim to provide. We take your feedback seriously and would like the opportunity to review your case properly and find a suitable solution. Please share your contact details or visit the branch so our management team can assist you directly.

Thank you for bringing this to our attention.

Avaliado com 5 de um total de 5 estrelas

good customer care and fast delivery.

quick response from Faheem. fast delivery. thank you

9 de abril de 2026
logotipo da Gulf Optic

Resposta da Gulf Optic

Thank you so much for your kind feedback! We’re really happy to hear that you were satisfied with our prices and customer support. We always aim to respond quickly and provide the best service possible. Looking forward to serving you again soon!

Avaliado com 1 de um total de 5 estrelas

no response at all

no response at all
they did not have my order in stock and never communicated that to me! I had to call and ask for myself after 3 days of no revert back from their side

24 de março de 2026
Avaliado com 3 de um total de 5 estrelas

Could do better…

Initially very impressed until I received my order which had half of the items missing. I had to call to find out why , at which point I was told that they were out of stock and that I would need to wait between 4 and 6 weeks! I should have been informed straight away.

4 de março de 2026
Avaliado com 5 de um total de 5 estrelas

I had a great experience at Gulf Optic

I had a great experience at Gulf Optic. The staff were kind, patient, and truly human-friendly. They helped me find perfect frames with care and professionalism.

9 de fevereiro de 2026
Avaliação não solicitada
logotipo da Gulf Optic

Resposta da Gulf Optic

Thank you so much for your wonderful 5-star review! We're delighted to hear that you were happy with our service. Your kind words and support mean a lot to us. It was a pleasure assisting you, and we look forward to serving you again at Gulf Optic!

Avaliado com 5 de um total de 5 estrelas

Excellent Quality Lenses & Smooth Service!

Great experience buying lenses from Gulf Optic, the quality is excellent and very comfortable to wear. Fast delivery and smooth service made the whole process hassle-free!

4 de fevereiro de 2026
Avaliação não solicitada
logotipo da Gulf Optic

Resposta da Gulf Optic

Thank you so much for your wonderful 5-star review! We're delighted to hear that you were happy with our service

Avaliado com 5 de um total de 5 estrelas

Courteous staff, price reasonable, fast delivery and quality good

I recently purchased a pair of lenses for my wife from Gulf Optics, Sheikh Colony branch, Dubai. The staff Ms. Tania was very courteous. She did a thorough eye test and gave her recommendations. Prices were reasonable and delivery was very quick. My wife is absolutely happy with the new pair of lenses. I will definitely go there for my/our future needs also.

8 de setembro de 2024
Avaliação não solicitada
logotipo da Gulf Optic

Resposta da Gulf Optic

Thank you so much for your wonderful 5-star review! We're delighted to hear that you were happy with our service.

Avaliado com 5 de um total de 5 estrelas

I've received my sunglass next day

I've received my sunglass next day
Very beautiful sunglass
Exactly same as photo
Iam really appreciated. Thank you

24 de julho de 2024
logotipo da Gulf Optic

Resposta da Gulf Optic

Thank you so much for your wonderful 5-star review! We're delighted to hear that you were happy with our service

Avaliado com 1 de um total de 5 estrelas

Late delivery

Late delivery, gave me false promises of when I’ll be receiving my order when it was urgent, courier was also rude when I called. Will not be ordering again from Gulf Optic, very disappointed.

12 de junho de 2024

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