Greeted when entered and asked if she could help, which she did. Then gave me time to browse as it was my first time there. She offered me to ask for help if I needed. Very professional, knowledgeab... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Resolved issue of my incorrect order(my mistake) for ezydog Luca lead. Was able to exchange at Burwood store with ease. Staff at store knew of return and were super helpful & extremely welcoming to... Ver mais
Habitat Pet Supplies are great good suppliers. There were a few surprises in the box when I opened it for the dog. Unfortunately, delivery was not so great with the couriers they use but Habitat Bur... Ver mais
Habitat Pets is an amazing business ! The staff always go well out of their way to be helpful at all times . They offer very prompt , personal and friendly solutions for any concerns , All pet suppli... Ver mais
Detalhes da empresa
Sobre Habitat - Home To Pet Supplies - Burwood
Escrito pela empresa
About us
We're Habitat, Australia's newest leading name in pet supplies.
Established in 2012, we're based in Melbourne, with stores in Altona North, Burwood and Chirnside Park - but wherever in Australia you and your pet live, you can shop with us online!
Why choose Habitat? Simple...
Escrito pela empresa
- No-nonsense flat rate shipping
- Wherever you live, whatever you order, we'll send it to your door for a convenient, flat rate cost.
- So many ways to pay
- Pets hate waiting. We know how they feel. We offer Afterpay and Zip as payment options, so you can get your paws on your order sooner rather than later.
- Free Click and Collect
- So you're a local? Great! Shop online, use our Click and Collect option, and you can come and collect your order from either of our stores as soon as it's ready (and meet the Habitat team while you're in! We're a really nice bunch of humans, if we don't say so ourselves...)
Only the best
Because we get what it's like to love your pet
At Habitat, we stock only the best brands - the kind of products we trust with our own pets. Like our CEO, Hugo. Here he is, outside our Chirnside Park store!
Informações de contato
Highbury Road 142, 3125, Burwood, Victoria, Austrália
- 03 9888 8536
4,5
Excelente
493 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 9% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Customer service and product range exceptional.
Greeted when entered and asked if she could help, which she did. Then gave me time to browse as it was my first time there. She offered me to ask for help if I needed. Very professional, knowledgeable and friendly personality.
Your product range is excellent. Much more than the usual range of the higher end of organic and natural items.
Asked if she could be of any further assistance before I left. So from entering to leaving customer service can’t be faulted.
4 de junho de 2026
Quick delivery
Quick delivery, quality goods - very reasonable prices.
11 de junho de 2026
Avaliação não solicitada
Fantastic customer service from placing…
Fantastic customer service from placing our order to receiving the goods within a few days. We will definitely continue to support Habitat Pet Supplies
12 de maio de 2026
Inconsistent Information
I confirmed the price match twice by chat and phone. I even offered to pre‑order and pay, but the staff said I could just buy it in store at the same price. When I arrived, they refused to honour it. The mixed messages and the way they treated me made me feel cheated and singled out.
2 de abril de 2026
Easy to order and prompt delivery .
2 de abril de 2026
The staff always welcome with a smile…
The staff always welcome with a smile and warmth.
28 de março de 2026
First class company
Fantastic to deal with. Placed special order for me to get quantity required. Speedy delivery.
9 de fevereiro de 2026
My Labradors Love The Dry Food.
My Labradors love the Black Dog Food.
The Staff are great at helping me carry the stuff to the car.
Wish there was a closer Habitat to Pearcedale than Burwood.
8 de março de 2026
Avaliação não solicitada
Shopped here a number of times now and…
Shopped here a number of times now and I am happy with the good prices and consistency in pricing. The staff are polite and efficient but the web site could be better as I need to do a verbal order as your website delivery to the ACT isn’t recognised.
24 de fevereiro de 2026
I got a short shelf life item with a…
I got a short shelf life item with a half price discount, which I didnt expect at all. I called them and explained I want to exchange it to a longer shelf life one instead of discount. I gave all my information including order number and my contact, but none of staff has reached out to me. I havent opened the bag and now it's almost expired. I work day time only so cant really call to the team again, so did I via e-mail but still havent heard anything.
20 de fevereiro de 2026
Avaliação não solicitada
It was fast but however one of my items…
It was fast but however one of my items arrived with a damaged packaging.
2 de fevereiro de 2026
Avaliação não solicitada
No email .... No order!
It's very simple and I've said it before: Why on earth do I have to show my email for Click & Collect?
I have my Driver's License with a Photograph which proves who I am. I have the Card I used to pay for the order but, Nope .... that's not good enough. I have to have the email.
It makes me wonder how many 75 year olds are going to fake a drivers license to get a $50 box of dog biscuits????
27 de dezembro de 2025
Friendly, helpful staff!!!
I was so pleased when the helpful staff in the Burwood store offered to carry a 10 kg box of biscuits to the car for me. Her assistance was much appreciated!
11 de janeiro de 2026
Avaliação não solicitada
Best customer service and product…
Best customer service and product knowledge for my fur babies and gold fish !!
Highly recommend Burwood Habitat!
Thanks Lisa, Layla & team
1 de dezembro de 2025
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.