Habitual Equipment Avaliações 

100
•
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Bought an elite squat stand with pull up bar amongst other things. A nut and bolt set was faulty. Have been trying unsuccessfully to get a replacement set. The customer service agent manning info@..... Ver mais

Avaliado com 5 de um total de 5 estrelas

Ordered the adjustable dumbells and was notified it would delivered within 48 hours. It was delivered as advised. Great to see a company do what they say!

Avaliado com 5 de um total de 5 estrelas

Great service from James & the team, awesome equipment & perfect for our new Exercise Physiology Clinic. They looked after us from start to finish, looking forward to working with them again in the fu... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Simple ordering process. Fast delivery. Super helpful customer service that followed-up with me unprompted to make sure I was happy. Hayley, you were awesome. Products are great - do what they'r... Ver mais

Detalhes da empresa

  1. Atacadista de Equipamentos para Ginástica

Sobre Habitual Equipment

Escrito pela empresa


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

100 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,5

Todas as avaliações

(100)

0 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Love the new plates

Love the new plates - there was delay with shipment due to COVID - but they kept me inform the whole way - so really happy with the service cant fault it - Thank you and would definitely purchase again - VERY HAPPY CUSTOMER

30 de novembro de 2021
Avaliado com 1 de um total de 5 estrelas

What customer service?

The laziest customer service I have ever encountered. I have been waiting since august for my equipment which has arrived in 3 seperate shipments so far and I am still waiting on 1 item. Every time I call and ask about it I get told by Ben that someone will call me back within the hour - 4th time and still nothing. The item I am waiting for is in stock on their website yet I have to constantly be on their case about sending it out to me.

The equipment is good once you actually get to use it but don’t bother if you want a pleasant customer experience.

29 de novembro de 2021
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Average service, excellent equipment.

I had a decent experience with Habitual Equipment. I ordered the "BAR & BUMPERS PACKAGE 100KG BLACK" and "4X BLACK RUBBER FLOORING," on the 3rd of September. The team was very helpful and generous in offering me a discount code when I reached out to them privately. At the time, my stuff was predicted to be delivered mid October. I had an unpleasant experience throughout October as I was told that my items weren't available and that they couldn't provide any further information. I followed up once every week to see how things were tracking and they would inform me that it'll be ready by the next week. This happened for three weeks which was quite unprofessional. Eventually, a team member called me and organised different items that were available so that I could receive it sooner. I appreciate their generosity in upgrading my equipment to the COLOURED set free of charge. I finally received my equipment early November. All the items were great, very high quality. I enjoy them very much. I was just quite disappointed that I received everything completely different from my original order.

28 de novembro de 2021
Avaliado com 5 de um total de 5 estrelas

Great equipment and customer service

This was my third order with Habitual, as I equip my home gym. I supplemented my weights with some extra plates. Extremely fast dispatch and delivery and great communication. I’ve had the items for just under 24hrs and have trained with them once in that time - excellent so far!

26 de novembro de 2021
Avaliado com 5 de um total de 5 estrelas

Great service

Great service, from placing the order with James, to having it processed through Hayley, and then Usman helping with pick up at the warehouse - awesome team and quality products!

22 de novembro de 2021
Avaliado com 2 de um total de 5 estrelas

Disappointing

The equipment was very late, which is understandable due to covid, however the dates were reviewed and the equipment was still late. When the equipment arrived there were missing bolts and the bolts were too long, causing a hazard. The customer service and contact throughout has been disappointing throughout despite me reaching out and giving ample opportunity to rectify.

22 de novembro de 2021
Avaliado com 5 de um total de 5 estrelas

It was pretty quick turnaround…

It was pretty quick turnaround time/delivery at time when I ordered. The quality of the bumper plates, barbell and squat racks are of high quality too! Happy with the service and equipment!

9 de novembro de 2021

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