Hanson Electrical and Kitchens Avaliações 757

O TrustScore é 5 de um total de 5

4,9

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Decided to give Hanson Electrical a try for the first time after an unhappy experience with a big name company (they shall remain nameless!). Overall very happy - website was easy to use, good selecti... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The store has a wide selection of brands and products, Tommy was very knowledgeable and helpful. The delivery staff were also friendly and efficient. We were really impressed with the handling of an e... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Always the personal service, able to give the delivery drivers information on how to find my Home about an hour before they came to me. Installed the washing machine, took the old one away. Lovely and... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

This is a great example of why we need more companies like Hanson Electrical and not online shopping. I am single and I don't have a clue about appliances. The staff were amazing, the prices were very... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Eletrônicos

Escrito pela empresa

IN THE BUSINESS FOR OVER 33 YEARS!! Hanson Electrical was formed in 1986 and is now the biggest independent domestic appliance retailer in the Hull area. You can buy from our huge range online or visit our fantastic showrooms on Willerby Road, or Holderness Road in Hull. We display the best appliances from all of the major manufacturers for you to see and touch. We keep a large selection of appliances in stock in our warehouse and also operate a Click and Collect service, where we reserve items for customers. You can order online and check for a delivery date with our postcode checker, which instantly checks availability. We use our own fleet of vehicles to offer a prompt delivery service. Our knowledgeable and helpful sales staff are in the know and are happy to help you to choose the right appliances to suit your home, lifestyle and budget.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

757 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Enjoyable experience of chosing a kitchen.

A very good experience of ordering a new kitchen. Stress free, seamless. They came and measured and drew a plan. Lots of choice. No pressure. Good quality units made in the UK at reasonable prices. Knowledgeable, obliging staff. Would highly recommend Hansons for electrical appliances and kitchens.

14 de janeiro de 2024
Avaliação não solicitada
logotipo da Hanson Electrical and Kitchens

Resposta da Hanson Electrical and Kitchens

Thank you for the great review Ann.

Avaliado com 4 de um total de 5 estrelas

Wrong product

I ordered a CDA CCA7SI Canopy Hood.
I received a CDA CCA52SI Canopy Hood, which is a completely different size.

This was after paying for DHL delivery to London.

Disappointing.

Update 4 January: Hanson Electrical got in touch and offered ways to minimize the inconvenience. Apart from getting the wrong product they have been responsive and easy to deal with. Based on their positive response (albeit late) I have corrected my rating. Despite my issues in this particular case, I would not hesitate to buy from Hanson again.

18 de novembro de 2023
Avaliado com 4 de um total de 5 estrelas

We have used Hanson before and always…

We have used Hanson before and always find the service excellent. On this occasion there was an issue with the delivery date but once the team were notified the issue was acknowledged and immediately rectified and the delivery/ installation team were punctual, efficient and very polite. I would definitely recommend them.

10 de dezembro de 2023
Avaliado com 5 de um total de 5 estrelas

Easy to order on line for washing machine

Easy to order on line. Then received phone call advising delivery approx time on date requested. Received another phone call 20mins b4 delivery. Lads who delivered were very courteous and respectful. Would definitely recommend this company

6 de dezembro de 2023
logotipo da Hanson Electrical and Kitchens

Resposta da Hanson Electrical and Kitchens

Thank you Paul for taking the time to leave us a great review.

Avaliado com 4 de um total de 5 estrelas

Good

Good, fast service by Hanson Electrical. Delivery men very good. On unpacking the fridge freezer they pointed out to me some damage on the fridge door. This was reported to Hanson Electrical and I was told that they would arrange with Beko to have the door replaced.
However, there has been a bit of a delay in getting the part and I am still waiting for the replacement.

10 de novembro de 2023
Avaliado com 5 de um total de 5 estrelas

Delivery drivers were fantastic

Delivery drivers were so helpful with unpacking our new fridge which was fantastic as I'm registered disabled

17 de novembro de 2023
logotipo da Hanson Electrical and Kitchens

Resposta da Hanson Electrical and Kitchens

Thank you for the review Sara.

Avaliado com 5 de um total de 5 estrelas

Needed an oven fast

Needed an oven fast. Ordered and delivered next day. Delivery lads were very polite and delivered oven to where I needed it. Many thanks.

6 de novembro de 2023
logotipo da Hanson Electrical and Kitchens

Resposta da Hanson Electrical and Kitchens

Thank you for leaving us a great review Robert.

Avaliado com 5 de um total de 5 estrelas

Fantastic Company!

We ordered a fridge freezer at 3:00 P.M. on a Sunday and it came at 10:00 A.M. the very next morning. The men who came were extremely pleasant and friendly. They quickly installed the fridge freezer and took our old one away and removed all the packaging. We were so impressed with the efficiency and customer service of Hanson Electrical. We have not used Hanson Electrical before, but we will buy all our electrical appliances from them in the future.

22 de outubro de 2023
logotipo da Hanson Electrical and Kitchens

Resposta da Hanson Electrical and Kitchens

Thank you for the great review.

Avaliado com 5 de um total de 5 estrelas

Online order

Easy to order online, received phone call to confirm delivery date and time and answered all queries. Very friendly and helpful. Delivery was on time as scheduled

18 de outubro de 2023
logotipo da Hanson Electrical and Kitchens

Resposta da Hanson Electrical and Kitchens

Thanks for the great review Jo.

Avaliado com 5 de um total de 5 estrelas

Next day deliver

Ordered Friday, delivered Saturday. Perfect thank you

13 de outubro de 2023
logotipo da Hanson Electrical and Kitchens

Resposta da Hanson Electrical and Kitchens

Thanks Jo

Avaliado com 5 de um total de 5 estrelas

Go Independent

Best price and excellent service and happy to support a local independent retailer that is smashing it out of the park!!

10 de outubro de 2023
logotipo da Hanson Electrical and Kitchens

Resposta da Hanson Electrical and Kitchens

Thank you Leigh.

Avaliado com 5 de um total de 5 estrelas

Small undercounter fridge

I purchased a small fridge to replace one that was no longer working, for my parents who are in their mid 80's. They were concerned as neither of them can lift anything heavy. Hanson's rang me as soon as I had mentioned this on the order, and reassured me that the delivery men would do everything. This was the case and my parents were not only pleased with their new fridge, but delighted with the way it was delivered etc.

3 de outubro de 2023
logotipo da Hanson Electrical and Kitchens

Resposta da Hanson Electrical and Kitchens

Thank you for leaving us a great review Jo.

Avaliado com 1 de um total de 5 estrelas

Very rude sales assistant

We visited the Willerby Rd store today at 2.45 to look at washing machines we were approached by a sales man told him just looking after the 3rd time of approach he started saying bosch have a deal on we told him we weren't interested in that make at which point he became very confrontational saying that hover were very tinny and that he couldn't show us anything else so after a quick look at another washing machine we left only to order the one we wanted from AO won't be giving them our custom

12 de setembro de 2023
Avaliação não solicitada
logotipo da Hanson Electrical and Kitchens

Resposta da Hanson Electrical and Kitchens

Morning Mr Woody, I'm so sorry for the experience you encountered at Hanson Electrical yesterday. We are a family run business and heavy pressure selling is not something we do. I have passed your comments onto the Manager and we will look into this matter to resolve. I would really hope you would give us a second chance to prove this is not the company way and yesterday was one off.

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais