Abbiamo soggiornato 4 notti in 5 persone a "Casa Piero" Torre del lago (LU). Appartamento molto carino e tranquillo, al piano terra, ingresso indipendente con spazio esterno privato. Ottimo wi-fi e... Ver mais
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Veja o que dizem as avaliações
Positiv: - sehr guter Kontakt mit unserem Vermittler Gianluca (Hat sich direkt um alles gekümmert, selbst am Wochenende und Feiertag) - schönes geräumiges Haus mit Terrasse und Parkplätz... Ver mais
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Grossi problemi di pulizia a Riva del Garda ospitati nell'appartamento Bon'ora Mancava sia una pulizia di inizio stagione che quella dopo il cambio. Prospettato un rimborso per la mancata pulizia che... Ver mais
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De locatie vlak om de hoek van het gezellige oude centrum was fantastisch! Een heerlijke fles koude witte wijn als welkomst-attentie voor ons in de koelkast. Fijn dat we vroeg konden inchecke... Ver mais
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Detalhes da empresa
Escrito pela empresa
Happy.Rentals provides professional holiday rental and property management services across Switzerland, Italy, France, Spain, Slovenia, Croatia, Greece, Malta, Montenegro, Hungary, Albania, Andorra and Sweden. We are an international company based in Lugano, with a dedicated team of professionals who take care of everything for both guests and homeowners, providing assistance from booking to departure and excellent management services. Established in 2008 in the famous Lake Como area, we now have more than 45 local offices. We proudly offer a wide range of holiday homes for every budget, taste, and type of vacation: cosy mountain chalets, modern city studios, breathtaking luxury villas, and serene countryside retreats. We aim to constantly develop and deliver our positive, professional service to new holiday locations!
Informações de contato
6900, Lugano, Suíça
- +41 (0)43 5005983
- enquiries@happy.rentals
- happy.rentals
4,2
Muito Bom
660 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Freezing apartment in Porlezza
We rented the apartment on the first week of October and it was freezing inside the apartment. Even though the temperature outside was nice inside the apartment was always freezing and when asked the staff about heating they said it was not possible. Also the toilet needed to be repaired and even though we informed the staff, they never came to repair it.
4 de outubro de 2025
Avaliação não solicitada
Resposta da Happy.Rentals
Dear Carolina,
Thank you for taking the time to share your feedback about your stay at Porto Letizia at the end of September. We’re very sorry to hear that your stay did not meet expectations.
Heating in the building can only be turned on later in October in accordance with Italian law, which is why it was not yet available during your stay. We understand that temperatures can vary and apologize for any discomfort this caused.
Regarding the toilet issue, we’re truly sorry for the inconvenience and for any delay in the maintenance response.
We hope that you still had a nice time exploring this beautiful area of Lake Lugano.
Kind regards,
Happy Rentals Team
Wir sind zufrieden mit dem Unternehmen
Wir sind zufrieden mit dem Unternehmen. Wir hatten vor Ort einen netten Gastgeber und Ansprechpartner. Zahlung verlief reibungslos.
12 de outubro de 2025
Avaliação não solicitada
Resposta da Happy.Rentals
Lieber Herr Marcin,
Vielen Dank für Ihre positive Rückmeldung! Es freut uns sehr, dass Sie mit unserem Service zufrieden waren und alles reibungslos verlaufen ist. Wir würden uns freuen, Sie in Zukunft wieder bei uns begrüßen zu dürfen.
Freundliche Grüße,
Happy Rentals Team
We had a wonderful stay in this fully…
We had a wonderful stay in this fully independent house, which offers every comfort (except air-conditionning, but we do it well without it) you could wish for.
The spacious garden and pool were perfect for relaxing and enjoying the peaceful surroundings.
Just a stone's throw from Lake Maggiore, the location is ideal, with grocery stores conveniently nearby.
A special mention to the owners: kind, welcoming and always available without ever being intrusive. From the moment we arrived, we felt completely like at home - almost like part of the family.
A place we'd gladly return to and wholeheartedly recommend.
2 de agosto de 2025
Avaliação não solicitada
Resposta da Happy.Rentals
Dear Nadège and Benoît,
Thank you so much for your wonderful review! We’re delighted to hear that you felt so comfortable and at home during your stay. It’s great to know you enjoyed the garden, pool, and the peaceful surroundings, as well as the convenient location.
We’ll be sure to share your kind words with the owners, they’ll be so happy to hear this. We would love to welcome you back anytime!
Best regards,
Happy Rentals Team
Die Aussicht aufs Meer ist grossartig…
Die Aussicht aufs Meer ist grossartig 😍! Die Wohnung ist sehr hell und ansprechend. Es ist wunderbar ruhig, da am Hügel liegenden. Mit dem Auto ist man schnell am Meer oder bei den Einkaufsläden. Zu Fuss ist dies jedoch nicht denkbar, da kein Fußweg existiert. Wir haben es sehr genossen und kommen bestimmt wieder!
7 de outubro de 2025
Avaliação não solicitada
Resposta da Happy.Rentals
Liebe Frau Magdalena,
Vielen herzlichen Dank für Ihr tolles Feedback!
Wir freuen uns sehr, dass Ihnen die Wohnung, die Ruhe und die schöne Aussicht so gut gefallen haben. Es stimmt, ein Auto ist hier definitiv von Vorteil – dafür wird man mit einer herrlich entspannten Lage belohnt. Wir würden uns sehr freuen, Sie bald wieder begrüßen zu dürfen!
Freundliche Grüsse
Happy Rentals Team
Everything was as described
Everything was as described. Log in instructions were helpful and a local partner was still in background. That was comfortable.
18 de outubro de 2025
Avaliação não solicitada
Resposta da Happy.Rentals
Dear Monika,
Thank you for your kind feedback — we’re glad everything met your expectations and that the check-in process was smooth and comfortable.
Warm regards,
Happy Rentals Team
Agenzia molto professionale
Agenzia molto professionale, l'appartamento aveva qualche difetto e non aveva tutte le comodità che uno spera di trovare se prende una casa per le vacanze ma nulla di irrisolvibile. La mia esperienza personale a Malta i referenti di zona sono molto professionali e veloci nel risolvere i problemi
12 de outubro de 2025
Avaliação não solicitada
Resposta da Happy.Rentals
Gentile Flora,
Grazie mille per la sua recensione e per aver condiviso la sua esperienza.
Speriamo di poterla accogliere nuovamente in futuro per offrirle un soggiorno ancora più confortevole.
Un caro saluto,
Happy Rentals Team
Resposta da Happy.Rentals
Dear Kay,
Thank you for your feedback! We’re delighted you enjoyed the destination and hope to welcome you back to Gelsomino Apt. 5 for another great stay in Lugano.
Kind regards,
Happy Rentals Team
Soggiorno gestito da Happy Rentals
Desidero ringraziare Francesco, il gestore di Happy Rentals, per la sua disponibilità e professionalità. Ha gestito con tempestività e competenza le piccole problematiche riscontrate nei primi giorni, contribuendo in modo decisivo a rendere il nostro soggiorno piacevole e senza inconvenienti.
29 de setembro de 2025
Avaliação não solicitada
Resposta da Happy.Rentals
Gentile Jessica,
La ringraziamo di cuore per le sue splendide parole! Siamo felici che abbia apprezzato la disponibilità e la professionalità di Francesco e che il suo soggiorno a Villa Salivolpe sia stato piacevole. Sapere che ha già prenotato per tornare a giugno e settembre ci riempie di gioia, sarà un vero piacere accoglierla nuovamente e offrirle un’esperienza sempre speciale nel cuore del Chianti.
Un caro saluto,
Happy Rentals Team
Gîte très agréable en Toscane
Gîte très agréable. Bien équipé. Très propre. Au clame et à la fois très bien placé pour visiter la Toscane. Il y a tout ce qu'il faut, même les gâteaux, le thé, Le café, le lait pour le petit déjeuner.
Vraiment top👍
11 de outubro de 2025
Avaliação não solicitada
Resposta da Happy.Rentals
Bonjour,
Merci beaucoup pour votre merveilleux commentaire ! Nous sommes ravis que vous ayez apprécié le confort, l’équipement et l’emplacement du gîte pour découvrir la Toscane. C’est un plaisir de savoir que les petites attentions pour le petit déjeuner vous ont plu. Nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt !
Cordialement,
Happy Rentals Team
Oktober 2025
The booking and the online help with HappyRentals has been without delays and very helpfull.
The appartment was big and good equiped.
4 de outubro de 2025
Avaliação não solicitada
Resposta da Happy.Rentals
Dear Timo,
Thank you very much for your kind feedback. We’re delighted to hear that the booking process and our support team were helpful and that you enjoyed the spacious and well-equipped apartment. We truly appreciate your positive comments and hope to welcome you again in the future!
Kind regards,
Happy Rentals Team
This was my third vacation in Porto…
This was my third vacation in Porto Letizia this year and, like every year, I booked the top-of-the-range apartment T10 in the main building/palazzo. This year, however, my stay was more than disappointing in every respect! 6 days of beautiful, very warm weather. No air conditioning. 8 days of very bad, cold weather. No heating. According to Happy Rentals, I was supposed to dry my towels on the balcony. All this for €300 a night and self-catering. This year it was even louder than in previous years, both outside and inside the hotel. Guests on the lower two floors have smaller apartments and sofa beds. In the morning and evening, these are set up and dismantled and moved across the tiled floor. Horrible. None of the housekeeping staff pays any attention to these disturbances.
To top it all off, the owner of the apartment in the separate two-room wing, separated only by a thin sliding door, was also on site. I could listen in on every one of his phone calls, and I was also there during his various bathroom visits. Happy Rentals dismissed everything and didn't address any of the problems or offer a solution. A real shame!
Ich bin dieses Jahr zum dritten zum Urlaub in Porto Letizia gewesen und habe wie jedes Jahr das Top-Appartement T10 im Haupthaus / Palazzo gebucht. Dieses Jahr war der Aufenthalt allerdings in jeder Beziehung mehr als Bescheiden! 6 Tage schönes Wetter sehr warm. Keine Klimaanlage an. 8 Tage sehr schlechtes Wetter und kalt. Keine Heizung an. Die Handtücher sollte ich lt. Happy Rentals auf dem Balkon trocknen. Das alles bei 300 Euro die Nacht und Selbstverpflegung. Dieses Jahr war es noch lauter als die Jahre vorher. Vor dem Hotel als auch im Hotel. Die Gäste auf den unteren zwei Etagen haben kleinere Appartements und Schlafcouches. Morgens und abends werden diese auf,- oder abgebaut und über den Fliesenboden gerückt. Horror. Es achtet auch keiner des Hauspersonals auf diese Beeinträchtigungen.
Um dem Ganzen die Krönung aufzusetzen, war dann auch noch der Eigentümer des Appartements im abgetrennten Zwei-Zimmer-Trakt vor Ort, der nur durch eine dünne Schiebetür abgetrennt ist. Ich konnte jedes seiner Telefonate mithören und bei den verschiedenen Badezimmeraufenthalten war ich auch sozusagen dabei. Happy Rentals hat alles abgewunken und ist auf keines der Probleme eingegangen oder hat eine Lösung angeboten. Sehr schade!
16 de setembro de 2025
Avaliação não solicitada
Resposta da Happy.Rentals
Dear Markus,
Thank you for sharing your feedback and for choosing to stay with us again for the third year in a row.
Please note that the property and its facilities — including the absence of air conditioning and central heating (your stay was in September)— have remained the same throughout your previous stays. We understand that weather conditions can vary from year to year, and we regret that this impacted your comfort during this visit.
Regarding the noise levels and the neighboring unit, Porto Letizia is a holiday residence with multiple privately owned apartments. We do our best to encourage respectful behavior from all, though some sounds are unfortunately beyond our direct control.
We appreciate your continued trust over the years and hope that, despite these issues, you still enjoyed your time in the area.
Kind regards,
Happy Rentals Team
Tolle Lage - mangelhafte Sauberkeit
Eigentlich ein tolles Apartment, wenn es denn sauber wäre.
Tolle Lage, herrlicher Blick, genügend gross für 2 Personen, bequemes Bett, eigener Parkplatz.
Jedoch überhaupt nicht sauber! Diverses Geschirr war dreckig. Dreckige Lüftung, dreckige Klimaanlage, Staub in allen Ecken, verschimmelte Silikonfugen in der Dusche, Spinnweben mit toten Insekten... Nach Reklamation wurde nachgereinigt, jedoch nur das Allernötigste.
Die Küche ist nicht ausreichend ausgestattet. Es gibt keinen Ofen und es fehlt Diverses: keine Rüstmesser, kein Schwingbesen, kein Gummischaber, kein Massbecher, kein Salz/Pfeffer...
Das Gefrierfach im Kühlschrank ist kaputt, es lässt sich nicht mehr schliessen und kühlt somit auch nicht mehr richtig.
Gemäss Notiz in der Unterkunft wird das warme Wasser ab 22.00 Uhr auf "standby" gestellt, angeblich der Umwelt zu liebe. Faktisch hat dies zur Folge, dass das Wasser nach 22 Uhr an Temperatur verliert.
Ich hätte diese Unterkunft gerne weiterempfohlen, aber sicher nicht unter diesen Bedingungen insbesondere dieser "Sauberkeit".
10 de outubro de 2025
Avaliação não solicitada
Resposta da Happy.Rentals
Liebe Frau Schärer,
Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr detailliertes Feedback zu geben. Es freut uns zu hören, dass Sie die Lage, die Aussicht und den Komfort der Wohnung Magnolia Apt. 1 Front Lake in Lugano sowie den privaten Parkplatz zu schätzen wussten.
Wir entschuldigen uns aufrichtig für die Probleme, die Sie in Bezug auf Sauberkeit und Ausstattung hatten. Dies spiegelt nicht den Standard wider, den wir anstreben.
Ihr Feedback ist für uns sehr wertvoll, und wir hoffen, dass wir die Gelegenheit haben, Sie wieder zu empfangen und Ihnen ein noch besseres Erlebnis zu bieten.
Freundliche Grüsse
Happy Rentals Team
TOP!
Die Wohnung ist wunderbar – perfekte Lage, sehr sauber, und der Eigentümer ist rund um die Uhr über WhatsApp erreichbar.
Die Zimmer sind groß und geräumig, und der Ausblick auf den Lago Maggiore ist traumhaft. Der Spielplatz ist nur zwei Minuten entfernt, und das Stadtzentrum erreicht man in wenigen Gehminuten bei einem schönen Spaziergang entlang der Seepromenade.
Ein Parkplatz ist vorhanden. Die Einfahrt ist jedoch, mit grossem Fahrzeug, sehr eng.
Wir kommen sehr gerne wieder!
10 de outubro de 2025
Avaliação não solicitada
Resposta da Happy.Rentals
Liebe Fam. Noize,
vielen herzlichen Dank für Ihr tolles Feedback! Wir freuen uns sehr, dass Ihnen die Wohnung, die Lage und der Ausblick auf den Lago Maggiore so gut gefallen haben.
Schön zu hören, dass Sie auch die Nähe zum Spielplatz und zur Seepromenade genießen konnten.
Es war uns eine Freude, Sie als Gäste zu haben, und wir freuen uns schon, Sie bald wieder bei uns begrüßen zu dürfen.
Herzliche Grüße
Happy Rentals Team
Locatia este foarte buna
Locatia este foarte buna, apartamentul foarte frumos, spatios, curat.
Insa canapeaua nu este confortabila si masina pt cafea nu functioneaza. Am cumparat mai multe tipuri de capsule pt cafetiera, insa e defect aparatul.
Un alt punct minus ar fi ca nu trece nimeni sa curete si sa schimbe prosoapele, deci e ca acasa- autogospodarire.
1 de outubro de 2025
Avaliação não solicitada
Resposta da Happy.Rentals
Dear Carmina,
Thank you for taking the time to share your feedback. We’re very glad to hear that you appreciated the location and the spaciousness and cleanliness of the apartment.
Regarding the cleaning and towel change, the apartment is self-catering, and daily housekeeping is not included. However, we’re always happy to assist with additional services upon request.
We truly value your comments as they help us improve, and we hope to have the opportunity to welcome you again for an even better experience.
Kind regards,
Happy Rentals Team
Great place to stay in Lugano
My wife and I stayed 3 days at Valentine Home Lugano in October. The place was very well located, easy walking distance to the city. The unit was very clean, confortable and fonctional. We highly recommand this unit for a stay in Lugano.
Thanks Claude
30 de setembro de 2025
Avaliação não solicitada
Resposta da Happy.Rentals
Dear Claude,
Thank you so much for your kind words and for taking the time to share your experience. We’re happy to hear that you and your wife enjoyed your stay, the convenient location, and the comfort of the apartment. Your recommendation truly means a lot to us.
It was a pleasure hosting you, and we hope to welcome you back to Valentine Home Lugano again in the future.
Warm regards,
Happy Rentals Team
Gute Betreuung
Gute Betreuung, sehr sauber und guter Zustand des Appartements
2 de outubro de 2025
Avaliação não solicitada
Resposta da Happy.Rentals
Hallo Marcus,
Vielen Dank für Ihr positives Feedback! Es freut uns sehr, dass Sie mit der Betreuung, der Sauberkeit und dem Zustand des Appartements zufrieden waren. Wir würden uns freuen, Sie bald wieder bei uns begrüßen zu dürfen!
Freundliche Grüsse
Happy Rentals Team
Açarları götürmək üçün ilk öncə büroya yaxınlaşmaq lazımdır.
Hər şeyi vaxtında xəbər verir və həll edirlər.
3 de outubro de 2025
Avaliação não solicitada
Resposta da Happy.Rentals
hello,
Thank you for your kind words! We’re glad the check-in process went smoothly and that our team was able to assist you promptly. We hope to welcome you again soon!
Kind regards,
Happy Rentals Team
Kleines, feines, modernes Appartement
Kleines, feines, sauberes, modern ausgestattetes und hundefreundliches Appartement. In 5 Minuten ist man am Hafen und kann stundenlang am Meer entlang flanieren. Idealer Standort, um Krk und das Festland zu erkunden. Besonders toll: Die große Terrasse mit sehr gemütlichen Sitzmöbeln, auf der im Oktober am Nachmittag die Sonne scheint!
5 de outubro de 2025
Avaliação não solicitada
Resposta da Happy.Rentals
Liebe Frau Schiff,
Vielen herzlichen Dank für Ihre wunderbare Bewertung! Es freut uns sehr, dass Ihnen das Apartment, die Lage und die sonnige Terrasse so gut gefallen haben. Schön, dass auch Ihr Hund sich wohlgefühlt hat! Wir würden uns sehr freuen, Sie bald wieder bei uns begrüßen zu dürfen.
Freundliche Grüsse,
Happy Rentals Team
Ideal spot for a wonderful holiday
The apartment was spacious and perfectly located.
30 de setembro de 2025
Avaliação não solicitada
Resposta da Happy.Rentals
Dear Heidi,
Thank you for your lovely feedback! We’re so pleased you enjoyed the spacious apartment, Residenza Il Cavaliere del Lago and its location. It’s wonderful to know you had a great holiday, and we’d be happy to welcome you back anytime.
Kind regards,
Happy Rentals Team
Everything was perfect
Everything was perfect. We come back again.
5 de outubro de 2025
Avaliação não solicitada
Resposta da Happy.Rentals
Dear Stephan,
Thank you so much for your kind words! We’re very happy to hear everything was perfect and would be delighted to welcome you back anytime.
Warm regards,
Happy Rentals Team
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