Tolle Lage. Sauberes, neues Gebäude. Alles Notwendige ist vorhanden. Waschmaschine und Trockner waren in der Beschreibung nicht erwähnt. Der Parkplatz ist auch für größere Autos (z. B. VW Sharan) geei... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Positive aspects: Modern, spacious and clean apartment; very large garden and beautiful views. Trampoline and football goal for the kids. Private parking. The apartment manager came quickly when t... Ver mais
Great location - easy and flat walking distance from train station. Bus terminal even closer. It was very warm (32+ degrees) when we stayed in Aug 2026 and without air-conditioning we had to slee... Ver mais
Prima verblijf gehad. Het appartement was netjes en alle basics zijn aanwezig. We verbleven in appartement 33 met 4 personen, het is niet groot maar we hadden ruimte genoeg. Fijn dat er airco aanwez... Ver mais
Detalhes da empresa
Escrito pela empresa
Happy.Rentals provides professional holiday rental and property management services across Switzerland, Italy, France, Spain, Slovenia, Croatia, Greece, Malta, Montenegro, Hungary, Albania, Andorra and Sweden. We are an international company based in Lugano, with a dedicated team of professionals who take care of everything for both guests and homeowners, providing assistance from booking to departure and excellent management services. Established in 2008 in the famous Lake Como area, we now have more than 45 local offices. We proudly offer a wide range of holiday homes for every budget, taste, and type of vacation: cosy mountain chalets, modern city studios, breathtaking luxury villas, and serene countryside retreats. We aim to constantly develop and deliver our positive, professional service to new holiday locations!
Informações de contato
6900, Lugano, Suíça
- +41 (0)43 5005983
- enquiries@happy.rentals
- happy.rentals
4,3
Excelente
738 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
STRONGLY DISCOURAGED
I am the owner of a property managed by Happy Rental, and my experience has been nothing short of disastrous. Their lack of care for the furnishings was shameful: items were left outside without cover for months, or simply piled up inside without any logic.
Entry doors were often left unlocked with keys nearby, and locks were damaged. Even worse, lights, water heaters, and refrigerators were left running for months on end while the property sat empty, forcing me to pay exorbitant utility bills. In a year and a half, they only managed to book the property five times. STRONGLY DISCOURAGED
28 de abril de 2026
Avaliação não solicitada
Resposta da Happy.Rentals
Dear Silvana,
We had to stop the collaboration due to the complaints we received from guests about your property, Trulli Silvana In Locorotondo.
We regret that your expectations were not met. However, we must respectfully disagree with the claims made, as protecting our clients’ properties and delivering efficient management remain fundamental priorities in our operations.
Best regards,
Happy Rentals Monopoli
Viaggio di piacere
Viaggio di piacere
La signora Nina gentilissima residenza stile anni 80 pulita e confortevole posizione ottima comoda in tutti gli spostamenti
Consiglio
24 de abril de 2026
Avaliação não solicitada
Resposta da Happy.Rentals
Gentile Gessy,
Grazie mille per la sua splendida recensione!
La signora Nina del Bike & Wind Hotel Villa Maria a Torbole sarà sicuramente contenta di leggere le sue gentili parole!
Speriamo di poterla accogliere nuovamente presto per un altro piacevole soggiorno!
Un caro saluto,
Happy Rentals Team
Location
Thank you, a had an amazing experience to stay in this apartment. Location, park. And hospitality. Special thanks to Dino, for the quick response and help. The best place to stay
20 de abril de 2026
Avaliação não solicitada
Resposta da Happy.Rentals
Dear Asia,
Thank you so much for your kind words! We’re delighted to hear that you had such an amazing stay and enjoyed the apartment, its location, and the nearby park.
A special thank you for mentioning Dino, we’ll be sure to pass along your appreciation. Providing quick and helpful support is something we truly value.
Kind regards,
Happy Rentals Team
We’d be happy to welcome you back anytime!
Eine erholsame Woche in der Toscana
Eine sehr zuvorkommende Gastgeberin und ein sehr gepflegtes Anwesen
24 de abril de 2026
Avaliação não solicitada
Resposta da Happy.Rentals
Lieber Herr Werner,
Vielen Dank für Ihre freundliche Bewertung! Es freut uns sehr, dass Sie eine erholsame Woche in der Toskana im Borgo Ciclamino verbringen konnten. Besonders schön zu hören ist, dass Sie die Gastfreundschaft und das gepflegte Anwesen geschätzt haben.
Wir würden uns freuen, Sie bald wieder begrüßen zu dürfen!
Freundliche Grüsse
Happy.Rentals Team
I have an appartement in Nice which I…
I have an appartement in Nice which I rent seasonally through this agency.I am in contact with Lara and Leo:everytime I get in touch with them,they answer straight away and,when there is a problem,they solve it without delay.Thank you for everything you do
21 de abril de 2026
Avaliação não solicitada
Resposta da Happy.Rentals
Dear Romina,
Thank you very much for your kind feedback! We’re delighted to hear that your experience with Lara and Leo has been so positive. Providing prompt communication and efficient solutions is very important to us, and it’s great to know we’re meeting your expectations.
We truly appreciate your trust and look forward to continuing our collaboration!
Best regards,
Happy.Rentals Team
Die Wohnung war sauber und schön.
7 de abril de 2026
Avaliação não solicitada
Resposta da Happy.Rentals
Vielen Dank für Ihr Feedback! Es freut uns sehr, dass Ihnen die Wohnung Red View Apartment gefallen hat.
Freundliche Grüsse
Happy.Rentals Team
Highly professional, reliable and trustworthy
Happy Rentals is a very professional and reliable company. Our communication with them has been perfect, from the initial booking of the apartment till the return of the keys. So if you are looking for a reliable company, look no further!
13 de abril de 2026
Avaliação não solicitada
Resposta da Happy.Rentals
Dear Charlotte,
Thank you so much for your kind words! We’re delighted to hear that your experience with Happy Rentals was smooth from start to finish. Providing clear communication and a reliable service is exactly what we strive for, so it’s great to know we met your expectations.
We truly appreciate your recommendation and hope to welcome you again in the future!
Warm regards,
Happy.Rentals Team
Nagyon jól felszerelt szállás
Nagyon jól felszerelt, igényes szállás volt. Ár-érték arányban nagyon megérte, kedvesek voltak a szállásadók. Ajándék bekészítésével vártak minket, kisfiunkra is gondoltak. A szállás előtt nagy parkoló található.
9 de abril de 2026
Avaliação não solicitada
Resposta da Happy.Rentals
Kedves Vendégünk!
Nagyon szépen köszönjük a kedves és részletes értékelést! Örömmel olvassuk, hogy elégedettek voltak a szállás felszereltségével, és hogy jó ár-érték arányúnak találták. Külön öröm számunkra, hogy a kis figyelmességeinkkel – beleértve a bekészített ajándékot és a gyermekükre való odafigyelést – sikerült még kellemesebbé tenni az ott-tartózkodásukat.
Reméljük, hogy a jövőben ismét vendégeink között köszönthetjük Önöket!
Szeretettel várjuk vissza Önöket!
Happy.Rentals
würden hier jederzeit wieder…
würden hier jederzeit wieder buchen,unser appartment war top.
12 de abril de 2026
Avaliação não solicitada
Resposta da Happy.Rentals
Liebe Frau Böck,
Vielen Dank für Ihre tolle Bewertung! Es freut uns sehr, dass Ihnen das Apartment so gut gefallen hat. Wir würden uns freuen, Sie jederzeit wieder bei uns begrüßen zu dürfen!
Freundliche Grüsse
Happy Rentals Team
Tres bien place
Tres bien place. Tres propre, spacieux. Nous y reviendrons
7 de abril de 2026
Avaliação não solicitada
Resposta da Happy.Rentals
Bonjour,
Merci beaucoup pour votre retour ! Nous sommes ravis que tout vous ait plu et serions heureux de vous accueillir à nouveau.
Cordialement,
Happy.Rentals Team
Sono stata con la mia famiglia a Casa…
Sono stata con la mia famiglia a Casa Maddalena a Marina di Pietrasanta.
Casa molto accogliente e spaziosa, vicina al mare e molto accessoriata.
Personale disponibile e professionale.
Molto consigliata
23 de março de 2026
Avaliação não solicitada
Resposta da Happy.Rentals
Gentile Petra,
Grazie mille per la bellissima recensione! Siamo felici che abbiate apprezzato la casa e il nostro servizio.
Speriamo di rivedervi presto!
Cordialmente,
Happy.Rentals Team
Einfach alles Top!
21 de março de 2026
Avaliação não solicitada
Resposta da Happy.Rentals
Vielen Dank! Es freut uns sehr, dass alles top für Sie war.
Liebe Grüsse
Happy.Rentals Team
Resposta da Happy.Rentals
Dear Dean,
Thank you for your kind review! We're glad you enjoyed the location, comfort, and easy access. We hope to welcome you again soon!
Warm regards,
Happy.Rentals Team
Sehr guter Reisepartner
Von der Buchung über die Bezahlung bis hin zu den Informationen vor Ort hat für uns alles gepasst - danke!
26 de março de 2026
Avaliação não solicitada
Resposta da Happy.Rentals
Lieber Herr Jochen,
Vielen Dank für Ihre freundliche Rückmeldung!
Es freut uns sehr zu hören, dass von der Buchung über die Bezahlung bis hin zu den Informationen vor Ort alles zu Ihrer Zufriedenheit verlaufen ist.
Ihr positives Feedback bedeutet uns viel und motiviert unser Team, weiterhin den bestmöglichen Service zu bieten.
Wir würden uns freuen, Sie bald wieder begrüßen zu dürfen!
Freundliche Grüsse
Happy.Rentals Team
Zagreb - family
Beautiful apartment in a beautiful neighborhood.
12 de março de 2026
Avaliação não solicitada
Resposta da Happy.Rentals
Hello Igor,
Thank you so much for your kind words! We're delighted to hear that you and your family enjoyed the apartment and the neighborhood. It was a pleasure hosting you, and you’re always welcome back anytime!
Kind regards
Happy.Rentals Team
Man braucht ein Auto.
Die zuständige Verwalterin Anna Maria ist sensationell🎉
Hilfsbereit, ideenreich, zuverlässig und pünktlich.wir waren 9 Wochen dort, Januar bis März, bis auf das schlechte Wetter waren wir sehr zufrieden.
Wir freuen uns aufs nächste Jahr und wünschen allen einen erfolgreichen Sommer
11 de março de 2026
Avaliação não solicitada
Resposta da Happy.Rentals
Liebe Frau Scacchi,
Vielen Dank für Ihre tolle Bewertung und die freundlichen Worte!
Es freut uns sehr zu hören, dass Sie sich während Ihres 9-wöchigen Aufenthalts bei uns wohlgefühlt haben. Ein ganz besonderes Dankeschön auch für Ihr großes Lob an Anna Maria! Wir geben Ihre netten Worte sehr gerne an sie weiter.
Vielen Dank auch für den Hinweis bezüglich der Mobilität – das ist sicherlich hilfreich für zukünftige Gäste.
Schade, dass das Wetter nicht ganz mitgespielt hat, aber umso mehr freut es uns, dass Sie dennoch eine schöne Zeit hatten. Wir freuen uns schon jetzt darauf, Sie im nächsten Jahr wieder bei uns begrüßen zu dürfen!
Wir wünschen Ihnen ebenfalls einen erfolgreichen und sonnigen Sommer.
Freundliche Grüsse
Happy Rentals Team
Conscientious, helpful and responsive. A good company.
HR were extremely helpful, responsive and flexible. The apartment was very good and central and I feel confident the few small bits of feedback we've given about Apartment Beau Soleil, which were minor anyway, will be acted on. I'd certainly recommend them to deal with as a company. Thank you.
13 de março de 2026
Avaliação não solicitada
Resposta da Happy.Rentals
Dear Guy,
Thank you so much for your kind words and thoughtful feedback.
We truly appreciate your comments and will certainly take your feedback on board as we continue to improve our apartments and services. It’s great to know that the location and overall experience met your expectations.
Thank you again for your recommendation,it means a lot to us. We hope to welcome you back again in the future!
Warm regards,
Happy Rentals Team
Poor customer service
Enquired about a large four bedroom villa in Spain for 5 people, two week stay. The villa had a pool.
Was told that only one normal size towel was available per person for the whole two weeks. If I wanted them to be changed I would have to pay.
So if you got out of the pool, you would have to walk dripping wet into the villa before you shower and wash your hair (with your one towel).
Avoid this company. Seem to use anything they can to get more money from you. No customer service.
12 de março de 2026
Avaliação não solicitada
Resposta da Happy.Rentals
Dear Elizabeth/Diane,
Thank you for your feedback.
We are sorry that there was confusion during your enquiry. After reviewing the Airbnb conversation, we can see that our colleague informed you that two bath towels per guest are included. Unfortunately, the message did not mention that each guest also receives a separate pool towel, which is part of our standard provision. We apologise for that omission.
To clarify, our properties in Spain normally provide two bath towels and one pool towel per guest. Additional towel changes during the stay can be arranged for an extra fee, which is standard practice for many self-catering holiday rentals.
As this was an enquiry rather than a confirmed booking, we regret that the misunderstanding led to such a negative impression. We always aim to provide clear and accurate information and appreciate the opportunity to clarify this here.
Kind regards,
Happy Rentals Team
Location, location, location
Great information to access accommodation.
Accurate description.
Great flat for 3-4 people
1 de março de 2026
Avaliação não solicitada
Resposta da Happy.Rentals
Dear Joanne,
Thank you for your lovely review!
We’re delighted to hear that you enjoyed the apartment in Sauze d’Oulx and that the location worked so well for your stay. It’s also great to know that the access information was clear and that the apartment matched the description.
We’re glad the flat suited your group comfortably, and we hope to welcome you back again in the future.
Kind regards,
Happy Rentals Team
The apartment had all that we needed…
The apartment had all that we needed and is very close to the Clotes lift.
The booking procedure is straight forward followed by useful information regarding the property and key collection.
The only thing that I would change is to change the given route from Oulx to the property to avoid driving through the center of town(limited access zone)as it is not necessary or quicker.
Besides that we had a great time
2 de março de 2026
Avaliação não solicitada
Resposta da Happy.Rentals
Dear Tony,
Thank you for your kind review. We’re very happy to hear that the apartment had everything you needed and that you enjoyed the convenient location close to the Clotes lift. It’s also great to know that you found the booking process smooth and the information provided helpful.
Thank you as well for the suggestion regarding the route from Oulx. We appreciate the feedback and will review the directions we send to future guests to make them clearer.
We’re glad you had a great stay and hope to welcome you back again soon!
Kind regards,
Happy Rentals Team
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.