It’s been “different “….. the order process with Hardware Decor was perfect. Sadly, to save money, we selected the USPS shipping (the others were more than double the USPS price) and got caught in wea... Ver mais
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Veja o que dizem as avaliações
I had no idea how to order and if I was even order the right items for what I needed done! The woman who helped was amazing!! She was patient, knowledgeable and kind. I could not have ordered without... Ver mais
A empresa respondeu
Our order of oval closet rods and brackets arrived ahead of schedule and everything was packaged extremely well so that the 8’ aluminum rods would arrive safely. The brackets and little pieces were ev... Ver mais
A empresa respondeu
Business Manager, I was able to locate the product I needed, put it in the cart, it said you were out of that particular item, I requested an email to let me know when it would be in, within 10 minute... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Hardware Decor
Escrito pela empresa
Quick Order Processing Time
Escrito pela empresa
- Most Orders Ship the Same Day
- Most of our Orders we get by Noon Eastern Time ship the same day (Mon - Fri), and if not, then the next business day
Informações de contato
315 W. Elliot Rd Suite 107#455, 85284, Tempe, Estados Unidos
- 877-727-9747
- customerservice@hardware-decor.com
- hardware-decor.com
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very fast delivery
Very fast delivery. Customer changed their minds last minute added two more rods I ordered them and two days later they were here. Thanks timing was crucial.

Resposta de Hardware Decor
One PIece clothes rod for our MBR closet update
I called to inquire about a one piece (non-expandable) clothes rod around 8' long. Laura (I think????) answered all my questions quickly and efficiently with a friendly demeanor. The prices are more than I want to pay, but not nearly as high as other sites I had visited, especially the shipping charge. Hardware Decor's shipping price was quite reasonable for a package almost 8' long, especially when compared to a couple of other sites I visited.
I made a mistake on my custom length in the order (didn't see the custom length link to put it in), so I put the info in the order comments section. I didn't see my custom length when I got the confirming email. So I called back and talked to Laura again. She pointed out where I made my mistake and corrected my error while we were talking. No muss, no fuss.
Finally, the order shipped the same day. I'm hoping it gets here by this weekend, so I can install it.
I'm very pleased with everything that has happened so far. Of course, the final item on the check list will be seeing how the bar fits in our newly updated MBR closet. I'm looking forward to this final piece of the update process being completed!
What's not to like? Good prices, reasonable shipping for an oversized package, and friendly, helpful customer service. That's 3 for 3!
I would do business with Hardware Decor again in a heartbeat!

Resposta de Hardware Decor

Resposta de Hardware Decor
Fast order processing
Fast order processing. Package carefully packed. Order arrived as intended cut to the correct size. Delivered in 4 days from order. Great job!

Resposta de Hardware Decor
Second time using this company
Second time using this company. I found the service excellent and the prices in line. I will continue to use them.

Resposta de Hardware Decor
Great product
Great product, fast shipping and customer service was helpful with my questions.

Resposta de Hardware Decor
Business Manger, able to Find Product Needed
Business Manager, I was able to locate the product I needed, put it in the cart, it said you were out of that particular item, I requested an email to let me know when it would be in, within 10 minutes an email came thru and asked how many I needed? I told them to get me 100, and that I had other items in the cart, the email came back and confirmed there were 1000's in stock. I placed the order and it is on the way! Could not ask for better "Customer Service"!

Resposta de Hardware Decor
Easy to maneuver website
Easy to maneuver website, from start to check-out. Great pics of items.

Resposta de Hardware Decor
Great selection easy to order arrived…
Great selection easy to order arrived quickly

Resposta de Hardware Decor
Saved me an embarrassing delay
Another Vendor dropped the ball. Hardware Decor took care of me quickly with what I needed.

Resposta de Hardware Decor
Fast service with great communication
Fast service with great communication. One of the very best. Would definitely repeat.

Resposta de Hardware Decor
Found what i Needed easy on website
Found what i Needed easy on website , with Free shipping because items were less than 24 inches.

Resposta de Hardware Decor
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