It’s been “different “….. the order process with Hardware Decor was perfect. Sadly, to save money, we selected the USPS shipping (the others were more than double the USPS price) and got caught in wea... Ver mais
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Veja o que dizem as avaliações
I had no idea how to order and if I was even order the right items for what I needed done! The woman who helped was amazing!! She was patient, knowledgeable and kind. I could not have ordered without... Ver mais
A empresa respondeu
Our order of oval closet rods and brackets arrived ahead of schedule and everything was packaged extremely well so that the 8’ aluminum rods would arrive safely. The brackets and little pieces were ev... Ver mais
A empresa respondeu
Business Manager, I was able to locate the product I needed, put it in the cart, it said you were out of that particular item, I requested an email to let me know when it would be in, within 10 minute... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Hardware Decor
Escrito pela empresa
We carry world class closet rods, rod hangars, as well as all types of closet and Sliding cabinet door hardware. Free Custom Cutting on Closet Rod. Most orders ship within 24 hours. Trade discounts also available.
Closet Products
Wardrobe Lifts
Cabinet Products
Home Hardware
Quick Order Processing Time
Escrito pela empresa
- Most Orders Ship the Same Day
- Most of our Orders we get by Noon Eastern Time ship the same day (Mon - Fri), and if not, then the next business day
Informações de contato
315 W. Elliot Rd Suite 107#455, 85284, Tempe, Estados Unidos
- 877-727-9747
- customerservice@hardware-decor.com
- hardware-decor.com
4,8
Excelente
628 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Hardware Decor
Thanks Kyle! Our Matte Black rods are super nice!
Fast Shipping & Processing !
4 de junho de 2025
Resposta da Hardware Decor
Not thank you Joseph! All those Corner pieces are on their way!
Fantastic service! Thank you!
Our order of oval closet rods and brackets arrived ahead of schedule and everything was packaged extremely well so that the 8’ aluminum rods would arrive safely. The brackets and little pieces were even packaged nicely together in a small paper bag. Kudos for the nice packaging job! Our rods are hung in the new closet and they look magnificent! Thank you again!!!
27 de maio de 2025
Resposta da Hardware Decor
So happy to hear B! Thanks!
Easy to use web page
Easy to use web page, with fare shipping rates.
my order shipped the same day!
3 de junho de 2025
Resposta da Hardware Decor
Great to hear the website is easy to use! Thanks Don!
Customer service exceeded expectations. …
I called customer service with a question I needed answered before I could place my order, and I was amazed that a REAL HUMAN answered the phone, and provided the info I needed.
After visiting three well-known hardware centers, and learning that none of them could provide custom-cutting for closet rods bought on-site, I found Hardware Decor online. Your Help articles guided me to which closet rods I needed (load bearing differences, etc). The complete assortment of shapes, lengths, metals, and finishes made customizing my order very simple.
My order was placed late yesterday, and I just received an email informing me that my order has already been shipped.
Great customer service!
28 de maio de 2025
Resposta da Hardware Decor
Thank you Paula for your review! We try our best to provide all the information needed and to provide a smooth shopping experience.
Resposta da Hardware Decor
Thanks Martin! We love our wood pull selection!
Great Website
They have a great website. Very user friendly. Received my order in a couple of days.
20 de maio de 2025
Resposta da Hardware Decor
Thanks William!
Great selection and colors
Great selection and colors, loved the accessories. Shipment fast. Thanks
21 de abril de 2025
Resposta da Hardware Decor
Thank you Jon, we are glad you like our selection and accessories.
Resposta da Hardware Decor
We got you Bruce! Thanks!
Bad customer support policy
We received the closet rods with our order but not the rod support brackets and center brackets. We informed customer support and they informed us that we could not receive replacements since we did not notify them within 7 days of receiving the rods. Bogus.
9 de maio de 2025
Resposta da Hardware Decor
Thank you Stephen. We are sorry you did not see the stickers and shipper on the box. You waited 2 months to get a hold of us. We do not think 7 days to inspect your package is unreasonable. We have the policy in place since as part of the anodizing process new shipments could have a slight color difference.
After 2 months, items could differ from your original order. We did offer you a coupon and am glad you took us up on it.
Was exactly what I was looking for
Was exactly what I was looking for. Very prompt shipment of order.
8 de maio de 2025
Resposta da Hardware Decor
Thanks James! Hope your love your wood pulls!
Called and got great service
Called and got great service! Parts all in stock and shipped incredibly fast!
8 de maio de 2025
Resposta da Hardware Decor
Thanks Randall!
Resposta da Hardware Decor
Hi Shishir! So glad you called and we got you those Multi flanges!
Highly recommended will use again
I thought it was too good to be true but super quick turnaround with very good prices.
14 de maio de 2025
Resposta da Hardware Decor
Thank you Rich for your service review. There are still companies out here that care about giving fair prices, a good product with a quick processing time.
Very speedy and needed them for real…
Very speedy and needed them for real estate showing
5 de maio de 2025
Resposta da Hardware Decor
Thanks James! So glad we had those wood pulls for you!
Wardrobe hardware
I was able to find the hardware for my wardrobe unit very easily
13 de maio de 2025
Resposta da Hardware Decor
Thanks Theresa! Hope you love your Matte Black Flanges
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