Don't buy from this company its a scam. The items arrived with no tags and were incorrect sizing. To send them back for a refund it had to get all the way to china in the time specified at your cost.... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I don’t usually notice women’s clothing details much but the bell sleeve dress really did look good. It had a relaxed shape but still looked like something she could wear out properly. She got complim... Ver mais
A empresa respondeu
This order made me trust online clothing shopping a little more. The pieces looked close to the photos, the fabric felt better than expected and nothing arrived damaged. My favorite was the satin dres... Ver mais
A empresa respondeu
The lace maxi was for a dinner plan and it looked much nicer in person than I expected. The fabric had that dressy look but didn’t seem stiff or uncomfortable on her. She wore it for hours without wan... Ver mais
3,9
Muito Bom
219 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 98% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Falsely advertised boots - not leather. Do not buy from Harperwears.
I ordered ‘leather lined boots’ - they are not leather; they are plastic, very poor quality and manufacturing. Soles are a different colour and very thin.
Plastic is crumpled from postage and also shiny. I wish I could include photoes.
I am seeking a refund of the $77 Australian dollars for what should be sold for $5 in a ‘reject seconds quality’ shop. Very disappointed.
27 de junho de 2026
Avaliação não solicitada
Resposta da Harperwears
Hi,
We’re truly sorry to hear that your boots did not meet your expectations and we understand how disappointing it must be to receive an item that you feel does not match the description or quality you expected. We apologize for the frustration this has caused and would like the opportunity to look into this matter further for you.
Please email us at info@harperwears.com with your order number, and our team will review your case so we can work toward a fair resolution for you.
Kind regards,
The Harper Wears Team
Easy online store to navigate
Easy online store to navigate. Full pictures of items which is fabulous.
27 de junho de 2026
Avaliação não solicitada
Resposta da Harperwears
Hi,
Thank you for your lovely feedback. We’re so glad to hear that you found our website easy to navigate and appreciated the detailed product pictures. We always aim to make your shopping experience as simple and enjoyable as possible. We truly appreciate your support and hope you enjoy your Harper Wears pieces.
Kind regards,
The Harper Wears Team
The button down was a gift for my…
The button down was a gift for my sister for her new office job. She said it looks polished but not too formal, which is exactly what she needed.
15 de junho de 2026
Avaliação não solicitada
Resposta da Harperwears
Hi,
Thank you for sharing your lovely feedback with us. We’re so pleased to hear that the button-down was the perfect gift for your sister and that she found it polished while still feeling comfortable and suitable for her new office role. We truly appreciate your support and hope she enjoys wearing it for many occasions to come.
Kind regards,
The Harper Wears Team
Easy to use website
Easy to use website, love a sale price
27 de junho de 2026
Avaliação não solicitada
Resposta da Harperwears
Hi,
Thank you so much for your kind review! We’re delighted to hear that you found our website easy to use and enjoyed our sale prices. We always aim to make shopping with Harper Wears simple and offer great value for our customers. We truly appreciate your support and hope you enjoy your purchase!
Kind regards,
The Harper Wears Team
Easy ordering and great after sales…
Easy ordering and great after sales offers.
26 de junho de 2026
Avaliação não solicitada
Resposta da Harperwears
Hi,
Thank you so much for your kind review! We’re delighted to hear that you found the ordering process easy and enjoyed our after-sales offers. We always aim to make the shopping experience simple and rewarding for our customers. We truly appreciate your support and hope to welcome you back to Harper Wears again soon!
Kind regards,
The Harper Wears Team
Buyer be ware take your money and do…
Buyer be ware take your money and do not provide the goods
Order placed 12th June and still not delivered
Have advised that order has been delivered and also advised the quality of product is crap supposed to be orthotic support does not come even close to to support
Total waist of money and would not recommend
12 de junho de 2026
Avaliação não solicitada
Resposta da Harperwears
Hi,
We’re very sorry to hear that you’re still waiting for your order and sincerely apologize for the frustration this delay has caused. We understand how disappointing it is to have paid for your purchase and not yet received your items. We would like the opportunity to look into your order status and assist you as quickly as possible.
Please email us at info@harperwears.com with your order number, and our team will review your case so we can work toward a fair resolution for you.
Kind regards,
The Harper Wears Team
Waiting for the shoes to arrive
Waiting for the shoes to arrive, very easy to order. The free delivery is a great deal.
25 de junho de 2026
Avaliação não solicitada
Resposta da Harperwears
Hi,
Thank you so much for your kind review! We’re delighted to hear that you found the ordering process easy and that you’re enjoying the benefit of our free delivery offer. We hope your shoes arrive soon and that you love them once they’re with you. We truly appreciate your support and look forward to serving you again!
Kind regards,
The Harper Wears Team
The product was cheap
The product was cheap, didn't look like the photo and didn't match the size guide. I wasn't offered a refund that matched australia standards. Once I returned the product I then was charged a 15% restocking fee. DO NOT BUY
25 de junho de 2026
Avaliação não solicitada
Resposta da Harperwears
Hi,
We’re very sorry to hear that your experience did not meet your expectations, and we sincerely apologize for the disappointment caused. We understand your concerns regarding the product quality, sizing, and the return process, and we appreciate you sharing this feedback with us. We would like the opportunity to review your case and work toward a fair resolution for you.
Please email us at info@harperwears.com with your order number, and our team will review your case so we can work toward a fair resolution for you.
Kind regards,
The Harper Wears Team
This is a complete scam
This is a complete scam. Order 3 100% cotton shirts. Received 3 polyester shirts which don’t look like the images. Tried to return but they take a restocking fee plus you need to pay for shipping back to China. Or they will give you a 10% refund. Complete scam do not buy from them.
24 de junho de 2026
Avaliação não solicitada
Resposta da Harperwears
Hi,
We’re very sorry to hear about your experience and sincerely apologize that the items you received did not meet your expectations. We understand your frustration regarding the product materials, appearance, and the return process, and we appreciate you taking the time to share your feedback. We would like the opportunity to review your order and work toward resolving your concerns.
Please email us at info@harperwears.com with your order number, and our team will review your case so we can work toward a fair resolution for you.
Kind regards,
The Harper Wears Team
The quality of the garment was awful
The quality of the garment was awful. Cheap horrible poly cotton fabric. And very poorly made. No fabric details, no care details. Made for $5 in a sweat shop somewhere and sold for $79 + shipping. More fool me. I will be more careful of shonky traders in future.
24 de junho de 2026
Avaliação não solicitada
Resposta da Harperwears
Hi,
We’re very sorry to hear that the garment did not meet your expectations, and we sincerely apologize for the disappointment you experienced. We understand your concerns regarding the quality, fabric, and labeling, and we appreciate you taking the time to share your feedback. Your comments are important to us, and we would like the opportunity to review your case and address your concerns.
Please email us at info@harperwears.com with your order number, and our team will review your case so we can work toward a fair resolution for you.
Kind regards,
The Harper Wears Team
The clothing was beautiful to see and…
The clothing was beautiful to see and that made it easy to find something for my special occasion.
24 de junho de 2026
Avaliação não solicitada
Resposta da Harperwears
Hi,
Thank you so much for your lovely review! We’re delighted to hear that you enjoyed browsing our collection and found something beautiful for your special occasion. It’s wonderful to know our selection made your choice an easy one. We truly appreciate your support and hope you love wearing your outfit!
Kind regards,
The Harper Wears Team
This company is a fraudulent advertising disgrace.
Ordered Melinda Orthopaedic ankle boots. Advertised as High Quality Leather. Arrived in timely manner. Only good thing about this company I’m afraid. The Boots are not ‘High Quality Leather’ at all. They are made of PU rubbish, that is so thin that you could poke your finger through it. Has a synthetic backing with what crackles like thin cardboard when you bend the boot.
ABSOLUTE RUBBISH!
So be warned, don’t not make the same mistake with this company as I.
False advertising at its finest.
24 de junho de 2026
Avaliação não solicitada
Resposta da Harperwears
Hi,
We’re very sorry to hear that the boots did not meet your expectations, and we sincerely apologize for your disappointment. We understand your concerns regarding the product materials and appreciate you taking the time to share your feedback. Customer satisfaction is very important to us, and we would like the opportunity to review your concerns and work toward a suitable resolution.
Please email us at info@harperwears.com with your order number, and our team will review your case so we can work toward a fair resolution for you.
Kind regards,
The Harper Wears Team
**DO NOT BUY ** I wonder if they are a scam?
**DO NOT BUY – Extremely Disappointing Experience**
I placed an order with Harperwears on **6 June**. It is now **24 June**, and I still have not received my shoes.
The customer service has been appalling. Every enquiry is met with the same generic response: *"Please be patient."* No action, no solutions, no accountability, and no genuine support.
I have paid in full, received no product, no compensation, and no meaningful assistance despite waiting weeks for delivery. At this point, the experience is unacceptable.
What concerns me even more is that before I even received my order, Harperwears emailed me asking for a review in exchange for a reward. Their email stated:
*"Leave a review now... As soon as we see your review, we'll send over your discount code."*
In other words, customers are being incentivised to leave reviews before they have even received or assessed the product. This raises serious questions about the authenticity and reliability of the positive reviews displayed online.
Customers should be aware that many reviews may have been written before the shoes were even delivered.
I cannot comment on the quality of the shoes because, after more than 3 weeks, I still don't have them. What I can comment on is the poor communication, lack of customer care, and review practices that I find highly misleading.
Based on my experience, I would strongly advise others to not be ordering from Harperwears.
6 de junho de 2026
Avaliação não solicitada
Resposta da Harperwears
Hi,
We’re very sorry to hear about your experience and sincerely apologize for the frustration caused by the delay and the communication you’ve received. We understand how disappointing it is to still be waiting for your order, and we appreciate you sharing your concerns regarding both the delivery process and our review request. Your feedback is important to us, and we would like the opportunity to investigate your order and work toward an appropriate resolution.
Please email us at info@harperwears.com with your order number, and our team will review your case so we can work toward a fair resolution for you.
Kind regards,
The Harper Wears Team
Total SCAMMERS
I purchased 3 pairs of shoes. Super low quality shoes arrived after over a month. I requested a refund. They asked me to post them back to China (even though their website said they are located in Melbourne and Norway). After almost $80 of postage charges, I never heard back. I wrote a review here that they did not like and got deleted. They asked me to email them my order number. I did and again never heard back from them! Three months on and still no communication or refund of my money! Total scammers! #HRPR1046
30 de março de 2026
Avaliação não solicitada
Resposta da Harperwears
Hi,
We’re very sorry to hear about your experience and sincerely apologize for the frustration and disappointment this situation has caused. We understand your concerns regarding the product quality, the return process, and the lack of communication, and we appreciate you taking the time to share your feedback. We would like the opportunity to review your case thoroughly and work toward resolving it as quickly as possible.
Please email us at info@harperwears.com with your order number, and our team will review your case so we can work toward a fair resolution for you.
Kind regards,
The Harper Wears Team
I ordered the boho dress as a small…
I ordered the boho dress as a small gift and honestly didn’t expect her to like it that much. She tried it on right away and kept saying the sleeves were the best part. The delivery was smooth too, no weird delays or damaged packaging.
1 de junho de 2026
Avaliação não solicitada
Resposta da Harperwears
Hi,
Thank you so much for your wonderful review! We’re delighted to hear that the boho dress made such a great gift and that she loved it from the moment she tried it on. It’s especially lovely to know the sleeves were her favourite feature and that your order arrived smoothly and in perfect condition. We truly appreciate your support and hope to welcome you back to Harper Wears again soon!
Kind regards,
The Harper Wears Team
It was so easy to order my boots I…ķ
It was so easy to order my boots I looked at others at first but came back to the ones I boughy
21 de junho de 2026
Avaliação não solicitada
Resposta da Harperwears
Hi,
Thank you so much for your lovely review! We’re delighted to hear that you found the ordering process so easy and that you chose to come back to the boots you loved. We hope they exceed your expectations when they arrive. We truly appreciate your support and look forward to serving you again!
Kind regards,
The Harper Wears Team
Great coloured shoes!
The shoes I ordered arrived within 2 weeks; they are a little smaller than I would like, so I would definitely size up a full size like they recommended (my feet are a half size, so I sized up a half size and they’re just a little snug). The colours are great!
22 de junho de 2026
Avaliação não solicitada
Resposta da Harperwears
Hi,
Thank you so much for taking the time to share your feedback! We’re glad to hear your shoes arrived within two weeks and that you’re happy with the colours. We also appreciate you sharing your sizing experience, as it may be helpful for other customers, and we’re pleased our sizing guidance was useful. Thank you for your support, and we hope you continue to enjoy your new shoes!
Kind regards,
The Harper Wears Team
Very Simple To Use Online Ordering Process
I have not received the product yet but ordering it online was made easy by the simple to use selection process and payment methods offered.
21 de junho de 2026
Avaliação não solicitada
Resposta da Harperwears
Hi,
Thank you so much for your kind review! We’re delighted to hear that you found our website easy to use and that the selection process and payment options made ordering simple. We hope your order arrives soon and that you’re delighted with your purchase when it does. We truly appreciate your support and look forward to serving you again!
Kind regards,
The Harper Wears Team
Ordering process was smooth
21 de junho de 2026
Avaliação não solicitada
Resposta da Harperwears
Hi,
Thank you so much for your kind review! We’re delighted to hear that you found the ordering process smooth and easy. We work hard to make shopping with us as simple and enjoyable as possible, so your feedback means a lot. We truly appreciate your support and hope you enjoy your purchase!
Kind regards,
The Harper Wears Team
I refer to my previous comment 2 days…
I refer to my previous comment 2 days ago.
You now trying to look good on this platform will only give me an option to write another review. The 30 day guarantee does not exist with sizing etc. Your web page is all lies.
I also not you were given the opportunity to make things right via 2 emails which a 15 percent restocking fee when they are intact poorly made and not to standard. Secondly a 15 percent reduced fee from the original 10 percent reduction. That's great news but what will it do with the shoe that still does not fit the foot due to being so small photos were sent of the size difference. It's a simple exchange or full refund.
No other options will be accepted.on our behalf.
I will write more poor review till you find our email and rectify. I will not send another as 2 unacceptable responses have already been given.
19 de junho de 2026
Avaliação não solicitada
Resposta da Harperwears
Hi,
We’re very sorry that your previous contact with us has left you feeling unheard and frustrated. We sincerely apologize for the concerns surrounding the sizing, product quality, and the options discussed for resolving your return. We understand that you have already provided details and photos, and we would like to ensure your case is reviewed properly by the appropriate team.
Please email us at info@harperwears.com with your order number, and our team will review your case again so we can work toward a fair resolution for you.
Kind regards,
The Harper Wears Team
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.