Harrisonbathrooms Avaliações 203

Excellent customer service, Thanks to Jess for fast friendly resolution to a faulty tap.

Needed spares , phoned in , was directed to send info on e mail , reply within 24 hrs , a few questions and bingo , the answer , part ordered , on its way

Thank you Sam for all your help in resolving. great to have such efficient service
Jeff

I had a faulty shower and got a quick response and replacement part ordered for me same day. Great service by Jess.

Fast,quick and reliable customer service

Sam was really helpful with the orders and replacement.

Highly recommended

Jess provided outstanding customer service.
They bent over backwards for our query.

Blady brilliant service & customer care!!

I had trouble obtaining a Skudo shower screen part and was put in contact with Gary Whitehead in the technical team!!

ALL SORTED IN 30 MINUTES!! AMAZING

I had a customer who had a problem with a shower enclosure door hinge. I contacted this company having searched online for any company that supplied that brand of enclosure, I have no idea if they initially supplied it. They were extremely helpful, above and beyond. The replacement part was sent free of charge. Thanks to Jess and Harrison Bathrooms

Extremely helpful staff.. went way out to help us… sent us a replacement tap.. received 2 days after discussing our problem .. fantastic staff.. thank you Sam!!!

A replacement part was supplied after I sent a photo of the shower. Unfortunately an end cover was broken in transit but a further replacement was supplied immediately. An excellent service, backed by polite and considerate staff. Brilliant.

Had an issue with a tap recently and contacted the sales team. I wasn’t sure if the product was actually purchased from them or not as installed via a local tradesman.
Could not have been more helpful in dealing with this old D.I.Y er in discussing the issue I had and how to resolve. Even though I had no evidence to support we had even purchased the product from them, Sam arranged a spare part being sent to me free of charge which was greatly appreciated.
Thanks guys the problem is now fixed and have a happy and content wife back with her lovely bathroom without the niggle.

Fantastic customer service by Jess, I had a problem with a leak on my shower head and within 24 hours I had a new one delivered to me - faultless, thank you very much :)

excellent service provided by jess and team to diagnose and sort out my shower valve

From start to beginning Courtney has been a STAR!
any problem big or small Courtney has sorted it and put everyone’s mind at ease.
Great customer service
Very efficient
I know I can always rely on Courtney

PES BURNLEY

We contacted Harrisons bathrooms for parts replacement of our shower covered by our warranty.
We have received a quick response and delivery.

We are satisfied with the after sale service provided.

Great communication in relation to purchasing a new seal for my bath screen. Thank you Whitney.

AVOID THIS COMPANY AT ALL COST
UNFORTUNATELY YOU CANNOT MARK DOWN LOWER THAN ONE STAR
RUDE, EVEN SWEAR ON THE PHONE

YOU HAVE BEEN WARNED

Well Kevin who is works in your Leeds one is very rude and a bully hope you sort the problem out !!!!

An update to my review.
Harrisons bathrooms have got back to me and they apologised for the faulty shower and are sending a full replacement. Thank you very much for sorting the issue out.

We purchased Scudo Real Cool Thermostatic Rigid Riser Shower Kit with Overhead Rainfall in October 2023 but could only get it fitted between Xmas and New Year. Everything was fine initially but the water flow got less and less over a week, until it was just dripping out.
I sent an email to customer services on the 19th Jan 24, they replied in a timely manner however, rather than say pls return the item, they asked silly questions. It went overly quite so I sent a mail what was happening, they said its gone to their technical manager. What he did after a few more days was say we aren't in a hard water area and said they would send us a part out. That didn't work so now waiting for this to be sorted.