I was dealing with Steven, the manager in the Electronics Department at Harvey Norman Tralee today, and I received excellent customer service. He was friendly, knowledgeable, and went out of his w... Ver mais
A empresa respondeu
Unit 8A, Manor West Retail Park, Tralee, V92 FP94 Tralee, Kerry, IE
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
I was dealing with Steven, the manager in the Electronics Department at Harvey Norman Tralee today, and I received excellent customer service. He was friendly, knowledgeable, and went out of his w... Ver mais
A empresa respondeu
I had a fantastic experience thanks to a young gentleman named Liam who went above and beyond from start to finish. He was friendly, knowledgeable, and genuinely interested in helping me find the... Ver mais
A empresa respondeu
Refused to honour their own vouchers.website says they are valid for 5 years, but shop manager says they expired a month after issue, which is illegal under Irish law. Update So in light of the... Ver mais
A empresa respondeu
The Canon lens I bought had a dust particle between the first and second element which I found when I got home. Phoned immediately and said I would be returning it and asked the girl to check they ha... Ver mais
A empresa respondeu
Escrito pela empresa

Escrito pela empresa

Unit 8A, Manor West Retail Park, Tralee, V92 FP94, Tralee, Kerry, Irlanda
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent customer service, and very friendly and efficient staff.

Resposta da Harvey Norman Ireland - Tralee
I purchased a Ninja foodie possible cooker Black Friday weekend,Monday November 24th in Harvey Norman Tralee. It wasn't in stock but I was told it would be in during the week. I paid fully for it on the day of purchase.The lady Fern who sold me the product was lovely.
I rang Nov 28th,Dec 2nd,Dec 6th,Dec 8th,Dec 9th and Dec 15th looking to see if the slow cooker had come in and got fobbed off with it'll be here in the next few days and then the next few days and oh a big delivery of 20 will be arriving, so it'll be here again in the next week.
On Saturday Dec 20th, I decided to go in to Harvey Norman to look for my money back.I showed my receipt to a lovely gentleman Liam and was told it was marked as collected 2 days ago which it obviously wasnt! Anyway in the end Liam gave me the Slow cooker and he was bery nice to deal with.Again we received no call to say it was in and only that we called into Harvey Norman we may never have gotten it in time for Christmas.
To be honest I wouldn't recommend buying a product there Black Friday paying fully for it and having to wait 2 days short of a month for it and all the phonecalls that had to be made.

Resposta da Harvey Norman Ireland - Tralee
I had purchased an item as a gift and then realised it wasn’t the right thing and needed to replace. The staff were extremely helpful in arranging the exchange.

Resposta da Harvey Norman Ireland - Tralee
Harvey Norman are super competitive on pricing and have helpful pleasant knowledgeable staff!

Resposta da Harvey Norman Ireland - Tralee

Resposta da Harvey Norman Ireland - Tralee
The order was delayed and I queried online help regarding it. 5 mins after submitting a person from the Tralee store rang to explain what had happened and to apologise. Said it would be in a few days. When it arrived in, I got another phone call to tell me it was available for collection and their opening hours and to again apologise for the delay. When you understand what’s happening the delay is ok. Excellent customer service, which is becoming rare so thank you.

Resposta da Harvey Norman Ireland - Tralee
Very happy with my experience with Harvey Norman as I always am
The staff in Tralee are fantastic, friendly and efficient
Thank you

Resposta da Harvey Norman Ireland - Tralee
Just a flawless system. And great staff at the collection point. Its simple when it's done right.

Resposta da Harvey Norman Ireland - Tralee
I use the photo centre regularly. The staff running it are patient and very helpful . How ever I feel they are under pressure at times which is very unfair as some of the staff in other departments are not busy not their fault. I know they are not familiar with dept but they should step in to help on the till at least. I am not complaining but pointing out you could be making a lot more money if you look into this.

Resposta da Harvey Norman Ireland - Tralee
Fast and reliable , i bought a tv, its my 1st time to buy from them, good and helpful employees

Resposta da Harvey Norman Ireland - Tralee
I was in today to buy a memory card for my camera. I was told by the sales associate that the only one that would fit into my camera was the 128GB for €50, or the 256GB for €90. I was really taken back, but I was told these were the only two that would work for my camera.
I left the store and returned a few minutes later. I spoke to another sales associate, and told him what his college had said. He looked at the camera as well, and said because it could only shoot in HD, the 128GB for €35 would be far more appropriate. He said that's all the storage I would need starting off. I walked out with that one.
I feel I was taken advantage of, as I mentioned I was just a beginner, and I didnt know what I needed. Im really disappointed on how I was treated. The fact that I almost walked out of a store with something thats 1/5 of what I get payed a week, that wouldn't have worked? Really bad business.

Resposta da Harvey Norman Ireland - Tralee

Resposta da Harvey Norman Ireland - Tralee
I ordered three items... A kettle and Samsung S10 and was to receive a free black case/cover... I did not receive the case.

Resposta da Harvey Norman Ireland - Tralee
Immediate support and drew my attention to one of your deals. I save money and got the product

Resposta da Harvey Norman Ireland - Tralee

Resposta da Harvey Norman Ireland - Tralee
Amazing such fast delivery and great service as always

Resposta da Harvey Norman Ireland - Tralee
Looking for a vacuume. Was recommended the draw meme and love it! Great product and helpful service

Resposta da Harvey Norman Ireland - Tralee
I waited in store for a click and collect for over 40 minutes until I asked someone if I could pick my item off the shelf and just leave as they couldn’t find it.

Resposta da Harvey Norman Ireland - Tralee
Excellent service. Click and collect available on Black Friday with less than a 2 hour turnaround. Courteous staff upon collection.5 stars

Resposta da Harvey Norman Ireland - Tralee
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.