Hatton Jewellers Avaliações 

3.435
O TrustScore é 5 de um total de 5

4,8

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I was able to amend my order a couple of times before it was sent out for delivery. Each time I phoned the staff were warm, friendly and supportive and answered all my questions and put my mind at ea... Ver mais

Avaliado com 5 de um total de 5 estrelas

Great prices for quality items. Perfect delivery service. Highly recommend and would purchase again without doubt. Check out pre-owned, some real bargains and arrive in fantastic condition.

Avaliado com 5 de um total de 5 estrelas

I purchased a preloved ring from Hattons it arrived in a gift box , all necessary papers were included the ring sparkled like new , exactly as described very reasonably priced. The only downside w... Ver mais

Avaliado com 5 de um total de 5 estrelas

I had a fantastic experience with the staff! Communication was smooth throughout the process, and they did an excellent job resolving my return and exchange for the bracelets. The bracelets look amazi... Ver mais

Detalhes da empresa

  1. Joalheria

Escrito pela empresa

Hallmarked Gold & Fine Jewellery specialists. We specialise in men's heavy gold jewellery, from belcher bracelets to curb chains and iced-out rings to religious pendants. Our stylish gold jewellery for men offers something for everyone. Browse our most popular jewellery categories for men below… Our range of ladies’ gold jewellery includes an extensive collection of pieces from gold bangles for women and link chains to solid gold hoop earrings. Take a look at our stunning collection of fine women’s jewellery to find the perfect gold ring, bracelet or necklace to suit your style. From exquisite diamond hoop earrings to white gold diamond tennis bracelets, we specialise in a variety of diamond jewellery perfect for any occasion. Explore our most popular diamond categories for men and women.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 42% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(3.435)

133 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Guaranteed choice and satisfaction

I have regularly purchased from this company over the last ten years. The jewellery is always in perfect condition and well presented. Delivery is quick and tracked.This year's gift is with me,ready to wrap and present to senior management on the great day 1st August.She says "thank you it's lovely", puts it in her jewellery box and next year I go back to Hatton Garden jewellers again. I like the simple life.

11 de julho de 2025
Avaliado com 1 de um total de 5 estrelas

I bought golden hoop earrings for 180…

I bought golden hoop earrings for 180 pounds which broke after 4 months. Customer service basically admitted that it was normal for their products to break that quickly but would not replace. Very disappointed and would not recommend.

11 de julho de 2025
Avaliação não solicitada
logotipo da Hatton Jewellers

Resposta da Hatton Jewellers

Hi Julia, we’re sorry to hear you’re disappointed. Our gold hoops are designed to last for years with normal everyday wear, which thousands of customers enjoy trouble-free. Unfortunately, damage from excessive twisting or bending ,like in your case, isn’t covered, as it falls outside normal use. We always recommend gentle handling to keep fine jewellery in perfect shape. We’re still happy to help with a repair if you’d like!

Avaliado com 5 de um total de 5 estrelas

Excellent customer service!

Excellent customer service!! Returned one item hassle free. Loved the item I received, next day delivery. Absolute pleasure to deal with Hatton
jewellery. Highly recommend!

26 de junho de 2025
Avaliado com 5 de um total de 5 estrelas

Dealing with Hatton was a fantastic…

Dealing with Hatton was a fantastic experience! Their service was impeccable and I’m more than happy with the gold crucifix I ordered! I would highly recommend them! I received my crucifix 2 days after I ordered it and it came with a certificate! Thank you so much Hatton.. excellent!👍

4 de junho de 2025
Avaliado com 5 de um total de 5 estrelas

Hatton Jewellers.

Regarding my recent purchase from this company I found the service exemplary and the product arrived the very next day. I have no complaints whatsoever.

8 de maio de 2025
Avaliado com 1 de um total de 5 estrelas

The Company offers products on their…

The Company offers products on their website that are not in stock.
I found earrings that I wanted to purchase. They offered me the choice of ordering in line or to get into the Branch at Chelmsford.
I opted to travel to the premises in Chelmsford but then I was informed that they were out of stock.
The Chelmsford premises had zero earrings in the shop so a complete waste of time.
I had already sent a photo of the earrings to my wife and now I have to give her the bad news.
Not very professional !!

29 de abril de 2025
Avaliação não solicitada
logotipo da Hatton Jewellers

Resposta da Hatton Jewellers

Dear Brian,

Thank you for your feedback. We’re sorry to hear about your recent experience and understand your frustration.

As a business that offers over 20,000 items both online and across our branches, our stock levels can change quickly — especially with popular items. While we do our best to keep availability accurate, we always recommend giving us a quick call before making your way if you're looking for a specific piece, just to ensure it's in stock at that moment.

We appreciate you taking the time to share your thoughts, and we hope to welcome you back soon with a more seamless experience.

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais