Hatton Jewellers Avaliações 

3.435
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I was able to amend my order a couple of times before it was sent out for delivery. Each time I phoned the staff were warm, friendly and supportive and answered all my questions and put my mind at ea... Ver mais

Avaliado com 5 de um total de 5 estrelas

Great prices for quality items. Perfect delivery service. Highly recommend and would purchase again without doubt. Check out pre-owned, some real bargains and arrive in fantastic condition.

Avaliado com 5 de um total de 5 estrelas

I purchased a preloved ring from Hattons it arrived in a gift box , all necessary papers were included the ring sparkled like new , exactly as described very reasonably priced. The only downside w... Ver mais

Avaliado com 5 de um total de 5 estrelas

I had a fantastic experience with the staff! Communication was smooth throughout the process, and they did an excellent job resolving my return and exchange for the bracelets. The bracelets look amazi... Ver mais

Detalhes da empresa

  1. Joalheria

Escrito pela empresa

Hallmarked Gold & Fine Jewellery specialists. We specialise in men's heavy gold jewellery, from belcher bracelets to curb chains and iced-out rings to religious pendants. Our stylish gold jewellery for men offers something for everyone. Browse our most popular jewellery categories for men below… Our range of ladies’ gold jewellery includes an extensive collection of pieces from gold bangles for women and link chains to solid gold hoop earrings. Take a look at our stunning collection of fine women’s jewellery to find the perfect gold ring, bracelet or necklace to suit your style. From exquisite diamond hoop earrings to white gold diamond tennis bracelets, we specialise in a variety of diamond jewellery perfect for any occasion. Explore our most popular diamond categories for men and women.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 42% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(3.435)

133 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Beautiful item

The item I purchased was clearly described and the photos were true to the actual item. I really liked the visuals of a person putting the necklace on, and demonstrating it.
The assurance that it could be returned if not what I wanted was reassuring, however a note on the purchase would be useful to backup when and how it should be returned if not wanted.
Delivery was fast and as described. I was kept in the loop the whole time.
I definitely recommend Hatton's and will use them again.

7 de outubro de 2025
Avaliado com 5 de um total de 5 estrelas

The product is wonderful i love it.

The product is wonderful i love it.The sales lady who attended to me was 100% helpful to me.She helped me by making the right choice even helped me with the right length of my jewellery including giving me a discount the next time I would be came to buy my bracelet .

30 de setembro de 2025
Avaliado com 5 de um total de 5 estrelas

Excellent!

Thanks to this jewellers I was able to get my husband’s big birthday present which I wasn’t able to find locally. Highly recommend. Quick delivery service too!

25 de setembro de 2025
Avaliado com 5 de um total de 5 estrelas

Great quality, great service

I bought the chain for my fiancé as a joint engagement and 30th birthday present. He loves it. We went shopping in Hatton Gardens and didn’t find anything nearly as nice. The delivery was quicker than estimated which meant we had it in time for our 30th birthday plans, it came with a certificate of authenticity, and the chain itself is clearly brilliant quality.

19 de setembro de 2025
Avaliado com 2 de um total de 5 estrelas

I bought my mum a bangle for her…

I bought my mum a bangle for her birthday it was beautiful when we first arrived but within a few weeks the diamonds started to fall out, which we was really surprised at considering how much we paid for it. My mum and dad got me a pair of gold earrings which broke a couple months later and the cubic zirconias started to fall out also. Really shocked at the quality considering the amount they cost on both items.
I’ve started to use a different jewellers due to this and no issues at all

13 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

“Beware – Refused Refund and No Credit Note”

Absolutely terrible experience with Hatton Jewellers. I purchased a 9ct gold anklet (£350) which was returned due to a faulty clasp. Instead of refunding, they claimed to have issued a store credit – but I was never sent any written credit note, nor told of an expiry date. Over a year later, when I chased, they admitted in writing that there was “no record” of a credit note for me at all.

I am now left with nothing – no jewellery and no refund. The way they handled this was unprofessional, misleading, and dismissive. Their so-called “customer service” is appalling.

Avoid at all costs – there are plenty of jewellers who actually value their customers and honour their legal obligations.

29 de agosto de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Hatton jewellers who there debts …

Hatton jewellers who there debts of 265,000 pounds and have a large overdraft not cleared. i always check companies house before making a purchase. what if the company went bankrupt, the lady answering the phone is extremely rude.

4 de setembro de 2025
Avaliação não solicitada
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Resposta da Hatton Jewellers

This review is factually incorrect and misleading. Hatton Jewellers is a long-established, trusted business and continues to trade successfully. With over 3,300 verified positive reviews, we are proud of the reputation we have built and the thousands of customers we serve every year.

Our customer service team is here to assist with orders and products, not to discuss the company’s internal financial details. The statements made in this review are ill-intended and entirely false, aimed at spreading misinformation. We encourage customers to verify our standing directly through Companies House or by visiting us in store, where our team will be happy to help with any genuine enquiry.

Avaliado com 5 de um total de 5 estrelas

First Bracelet wasn't hallmarked…

First Bracelet wasn't hallmarked returned without any fuss, exchanged for a similar one they made sure that the new one was hallmarked and showed me where it was. Explained that they manufactured and sent off to be hallmarked and wasn't done. I guess these things happen.

Great service re sized within 40 mins to fit perfectly.
Realy happy with Bracelet

Will definitely be visiting again

21 de agosto de 2025

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