Home Comfort Enterprises Ltd Avaliações 

Nigel provided a very organised and comprehensive service from start to finish. The scaffolding was erected quickly and the installation was professionally completed. A friendly bunch of tradespeople who I will most definitely be recommending without no hesitation. Thanks to the whole team for a great experience ☺️

From first meeting with Nigel to installation was easy, and then through to installation was seamless. Contractors (scaffolders, roofer and electricians) worked really hard through the heatwave, and were prompt, courteous and tidy through the installation
We were able to keep in contact via WhatsApp with the office when we had any questions, which were answered quickly.
At completion of the install all rubbish and packaging was removed and property was left clean and tidy.
We would recommend this company to friends, family and others
Thank you

I am a single parent and have struggled quite a lot in life. All I wanted was to save on electricity. Nigel promised me quite a lot. He did say that he will install 10 panels in my house but decided that 9 are more than enough. He never refunded me for that panel which was missing. He never gave me an explanation as to why this is. The quote never changed,
The system never really worked. I had to do so much overtime to pay him. He sent few people in what he calls Electronic Engineers at my place to sort out those issues. They were never really engineers. To become an electronic engineer, one has to go to university for at least 3 years. The so called engineers came to my house. They were late and not on time. I emailed/texted Home Comfort staff non stop on WhatsApp, amongst others communication mediums. I called them but they could never deal with any issues. They kept referring me to Hanchess, which is the actual battery/inverter company. When I called Hanchess, they were laughing and told me that they have never really received a call from a client but in fact it is the real installers who have to deal with it. I have already paid my dues to Home Comfort. Off late, Nigel has disconnected my Solar System just like that. It is so so sad. I do not owe him any money. I hope he will have it reconnected. Under no circumstances, please do not book this company. You will not get any benefits because Home Comfort Enterprises controls you App and everything. They want you money and that's all.

I found HCE via an internet enquiry as power providers had given limited or poor explanations of SolarPower Systems. Nigel came to our house and provided a very comprehensive explanation of Solar, Inverters, Batteries and how they can best be used to full effect. There were a few complications syncing the system with an old EV charger, however the engineer from Ensmart, Nigel put us in contact with, was brilliant and had the full system up and running in just a few days. The system is performing well and I would use HCE for further home efficiency improvements in the future.

From first meeting with Nigel to installation was easy, and then through to installation was seamless. Contractors (scaffolders, roofer and electricians) worked really hard through the heatwave, and were prompt, courteous and tidy through the installation
We were able to keep in contact via WhatsApp with the office when we had any questions, which were answered quickly.
At completion of the install all rubbish and packaging was removed and property was left clean and tidy.
We would recommend this company to friends, family and others
Thank you

We chose Home comfort enterprises Ltd because they done Home visits not over the phone like some companies. Nigel and the team are very knowledgeable and answered any questions. And it was nice to have a face on communication. Any problems or concerns we had was sorted straight away. The workmen were very polite and tidy. Overall we are pleased with the outcome we would recommend this company.

We recently had our solar panels installed by Home Comfort Enterprises Ltd, and from start to finish the experience was excellent.

From our very first meeting, Nigel took the time to explain every aspect of the system in a way that was easy to understand. He explained us how the solar panels work, how they connect to the grid, and the entire installation process. We really appreciated the time he spent with us, and by the end of the discussion we both felt confident and well informed.

The installation team was equally impressive. The scaffolding crew and the installers were professional, friendly, and incredibly hardworking, especially considering they were working in such hot weather. They were always approachable, happy to answer our questions, and took the time to explain how the system works once everything was installed.

The whole process was smooth, and we’re very happy with the quality of the work and the excellent customer service we’ve received throughout.

We would highly recommend Home Comfort Enterprises to anyone considering installing solar panels. Thank you to the whole team for such a positive experience!

We recently had solar panels installed, and we're really pleased with the whole experience.

Nigel was the first person who came to discuss solar panels with us, and from the very beginning he was kind, friendly, and approachable. He took the time to explain everything thoroughly and made sure we understood the whole process, answering all of our questions.

These days, it often feels like people just want to make a sale, but Nigel was different. He genuinely cared about helping us make the right decision, with no pressure at all.

The installation went smoothly, and we couldn't be happier. We'd definitely recommend this company, especially Nigel, for his excellent service and professionalism.

The installation involved removing old panels and fitting new ones with a battery. Home Comfort took a lot of trouble finding ways to have the old panels collected and recycled and also with research to find a new way of heating my hot water from solar.
All the people working on the system were friendly efficient and took trouble clearing up after their work. Very pleased with the service and would recommend Home Comfort.

Our situation was quite tricky with existing solar hot water panels to come off, an existing solar system on the garage and multiple shading issues - the solution was well engineered and nicely installed with the pigeon mesh on the panels neatly fitted. Scaffolding was used, rather than doing the installation off ladders, which led to a safer and better installation - there is enough power to power the house and car on cloudy days in summer time, when winter comes, I'll be adding to the battery charge with cheap rate overnight electricity. TIP: Get as many panels as will fit; the added cost of extra panels is relatively small over the fixed costs, such as scaffolding, etc., so this will provide the best return for your investment. Am very happy with the system. :)

We spoke to several different co.panies but Nigel gained our trust. He is not only very knowledgeable but also great at his job and made us feel very at ease.
The work has now all been done and we are super happy.
Lets see how it all works in the months and years to come.
Would definitely recommend Nigel if you want to know more about solar panels and someone you can trust

We were very grateful to meet Nigel. He is very experienced person for solar panels and explained very well to us. We liked his service and we always recommend Home Comfort to everyone!!
Regards Pradeep and Sharmila!!

Had a lot of conversations with salespeople while looking to get solar installed, and Nigel was the only one who properly explained how the system worked and was able to answer my questions without having to “check with someone else”, giving me confidence in his product.

He adapted the design to suit our requirements and arranged for an upgrade to our panels. Nigel also organised for the scaffolding to be erected earlier to accommodate our roof cleaner before installation.

There was some confusion on the day of installation due to incorrect advice from the surveyor, but the installation team were able to offer solutions on the day and did a great job adapting things to provide a very neat alternative.

Nigel was always very responsive throughout the whole process, making it an absolute pleasure dealing with him and the team.

As novices,we have trawled the Internet, for quotes in solar energy, from big companies to local companies. We got three quotes, but no one explained, what we would be getting for our money better than Nigel. Nigel is a character, a bit like marmite, you either love him or hate him. He sat us down and explained everything in plain simple English. He walked us through what we would require from the amount of panels to the inverter and what size battery. Other companies had recommended a smaller size battery and other ancillaries, but when explained what each piece of equipment does you soon see, that you could be wasting loads of money on things that you would very rarely use. HCE were not the cheapest and were definitely not the dearest, we see it as value for money. The whole team were professional, from the scaffolders to the engineers, we had a few hiccups but were quickly resolved. Since installation we are just glued to the app to see how much energy we are producing and using. Well done to Nigel and his team and we would highly recommend.

It's so important to go with a reputable and trustworthy company, and this team definitely delivers.

Nigel explained everything clearly and in detail, so we felt fully informed throughout the process. The quote was fair and transparent, with no hidden fees.

The scaffolding and installation team were efficient, careful, and very friendly. They made the whole experience stress free.

We really appreciate the professionalism and effort from everyone involved. From start to finish, communication was excellent and everything ran smoothly.

A big thank you to Nigel and the whole team! Me and my family highly recommend them!

Nigel made the entire experience easier. As a complete novice, he made sure to explain how it worked, my options etc. He was very patient throughout- thank you!
Great team of scaffolders and installers. A few hiccups with the app but this can be resolved Im sure. Really pleased with the warranty/ guarantees, the certification etc has left me reassured that the products were of great quality.

DO YOUR HOMEWORK before you go with home comfort.

Nigel comes across as a great sales person and knowledgeable. HOWEVER he just a sly sales person.
annoyingly he swindled me into putting a deposit down with him, he only offered me a solar system compared to Octopus quote, once i got another quote from a different company he instantly upgraded my solar system package.
question is why wasn't this offered in the first place??

Once I said to him I was going ahead with the other company for my Solar panels he got very hostile and refused to refund my deposit of £300.
I really think this is dishonourable as it clearly states in his contract that I'm intitled to a full refund. luckily I paid via Amex, so I opened a dispute with them and was able to get my refund.
If he gave my refund I wouldn't have left a bad review.
Clearly he does something right as he has so many good reviews, however this experience has made getting solar panels for my home bittersweet.

I just feel like you should know who your getting into business with.

My advise get a few quotes and go with the best one, don't stick to one and certainly let Nigel provide you with a quote without putting a deposit down.

I feel like i have to share this experience as it wasn't nice and made me to extra running around for my own money.

Nigel of Home Comfort Enterprises (HCE) has co-ordinated our installation of 26 solar panels, related batteries, inverters, water heating, and EV charger, utilising contractors from Use The Sun Ltd and HA scaffolding Ltd. This took place over the last two days.

We selected HCE carefully after a wide review of companies over nearly two years, leading to a shortlist of four, including two big name utility providers and two smaller specialist companies of which HCE was one.

From the very beginning HCE excelled in patient, personable interaction, with frank, honest appraisal of potential, issues, and their mitigations. What we found particularly valuable was the perspective of the experienced but independent company and contractors, to counterbalance the recommendations of the large companies also engaged in power import and export as well as installation. While the latter were helpful, the value of separating any vested interests of installer and utility provider has I believe been instrumental in optimising a bespoke install in our own home. It is however the level of proactive diligent and frank communication, clear dedication to customer service, and knowledge of the subject in all its stages that set apart HCE and its subcontractors from the start.

We are yet to fully experience the system in all its sophistication and permutations of weather, but it is performing well and to satisfaction to date. The holistic operation of many home systems, including with a gas boiler and pre-existing immersion heater, is impressive, and has been cost competitive. The install went very smoothly, and all the teams involved were equally expert in their communication, diligence, and technical discussions with us – and obviously all the time in clear communication with Nigel. The coordination of all relevant certifications has been equally efficient.

Having met all the teams involved, we are confident the aftercare service will be as excellent as the proposal formulation and installation has been. On the basis of our experiences to date, we have no hesitation in recommending HCE Ltd.

Very professional and efficient. The solar system was designed to perfectly match our requirements. Installation was done very promptly. Installers were very efficient and kept the site very clean and tidy during the work. Highly recommended.

Such impressive service: personal, precise, comprehensive and punctual. Nigel and his team did everything right, consistently and throughout the process of installing our rooftop solar, batteries and inverters. Thank you Nigel and team.