I don't understand all the negative reviews. The product is great and their customer service is equally good. I purchased 2 pillows as I wanted to get a true orthopedic pillow. I have gone throug... Ver mais
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Veja o que dizem as avaliações
I've been using Ortho-Cerv pillows for at least 15 years. Serious neck problems made prone sleeping almost impossible – my Ortho-Cerv pillow made it possible to lie comfortably at night. A real life... Ver mais
A empresa respondeu
Unfortunately this was a $200 gamble. Testing with the plastic on isn't exactly realistic. I selected the number/ size using the tool provided, was contacted before delivery and was advised that the k... Ver mais
A empresa respondeu
L'oreiller est 5 sur 5. J'ai modifié mon commentaire car au départ ils m'ont fait parvenir la communication en anglais seulement mais il s'agissait d'une simple erreur et ils m'ont renvoyé toute la d... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Headleveler pillows are hand-made in Montreal by a family-run business and have been recommended and sold by health-care professionals and orthopedic centers for over 30 years. The pillows are hypo-allergenic, hypo-bacteriogenic (washable), and available in 7 different thicknesses for adults in Standard, Queen, King & Travel sizes & 2 different thicknesses for children. Headleveler offers a concierge custom pillow service based on body measurements and sleep habits.
Informações de contato
202 Brunswick, H9R 5P9, Pointe-Claire, Canadá
- 1-800-668-8550
- info@headleveler.com
- headleveler.com
Confortable
Confortable, facile d'entretien et esthétique.
Livraison rapide, contact agréable.
Un couvre visage noire ou brun, serait super !
Merci !
21 de maio de 2020
Avaliação não solicitada
Resposta da Headleveler | Ortho-Cerv
Bonjour Madeleine,
Merci beaucoup pour votre témoignage positif 5-Étoiles. Étant une entreprise familiale québécoise pour au-delà de 30 ans, nous tenons le service à la clientèle à coeur. Les couleurs pour les masques seront disponibles bientôt.
Au plaisir de vous servir,
Désirée :>
J’adore vos oreillers
J’adore vos oreillers
Le site est parfait pour bien choisir la grandeur. La livraison est rapide. Je suis une Inhalothérapeute spécialiste en troubles du sommeil alors pas besoin de vous dire que bien dormir est une priorité! Merci encore
18 de maio de 2020
Avaliação não solicitada
Resposta da Headleveler | Ortho-Cerv
Bonjour Geneviève,
Merci beaucoup pour votre témoignage positif 5-Étoiles. Il nous fait tellement plaisir d'apprendre que vous êtes heureuse avec votre nouvel oreiller et que vous êtes satisfaite avec notre service. Étant une entreprise familiale québécoise pour au-delà de 30 ans, nous tenons vraiment à coeur le service à la clientèle ainsi que d'offrir des oreillers hors pairs.
De plus, sachant que vous êtes une professionnelle de la santé, vous connaissez bien l'importance du sommeil.
Nous sommes ravis de vous compter parmi nos clients fidèles.
Désirée :>
La personne qui s'occupe des commandes est vraiment très efficace.
La personne qui s'occupe des commandes esr
16 de maio de 2020
Avaliação não solicitada
Resposta da Headleveler | Ortho-Cerv
Bonjour Madeleine,
Merci beacoup pour votre témoignage 5-Étoiles. Nous somme très heureux de savoir que vous êtes une cliente satisfaite et que vous aimez votre oreiller!
Toujours à votre service,
Désirée :>
Amazing product 🇨🇦
Great service. Fast delivery. Best sleep ever.
14 de maio de 2020
Avaliação não solicitada
Resposta da Headleveler | Ortho-Cerv
HI JP!
Thanks so much for your 5-Star Review. We are so happy to hear that you are enjoying your new customized Headleveler pillow and that you are a satisfied with our speedy service.
We look forward to helping you again in the future.
Wishing you all the best,
Desiree :>
Very comfortable
Very comfortable, easy to wash, breathable, I like the material., thank you very much...I may order more in the near future.
13 de maio de 2020
Avaliação não solicitada
Resposta da Headleveler | Ortho-Cerv
Hi Josee,
Thank you very much for your 5-Star Review. We are so pleased you are satisfied with your face mask. We made sure the fabric was top-notch. As a family-run business we value our customers and have always believed in producing quality products.
Please do not hesitate to reach out if we can be of assistance to you in the future.
Wishing you all the best,
Desiree :>
Le masque est bien fait
Le masque est bien fait. Un très bon tissus. Il adhère très bien au visage.
Très satisfaite.
Par contre une fois lavé on doit le repasser, petit bémol.
Merci beau travail
13 de maio de 2020
Avaliação não solicitada
Resposta da Headleveler | Ortho-Cerv
Bonjour Francine,
Merci beaucoup pour votre témoignage positif. Étant une entreprise familiale pour au-delà de 30 ans, nous tenons à coeur le service à la clientèle et de fabriquer des produits hors pair. Le masque que vous avez acheté prend entre 40 à 45 minutes à fabriquer.
Nous sommes très heureux que vous êtes satisfaite.
Au plaisir de vous servir,
Désirée :>
Should have got one sooner
After using this pillow, I quickly felt relief in my neck and shoulder. I also move way less during my nights.
Thanks,
13 de maio de 2020
Avaliação não solicitada
Resposta da Headleveler | Ortho-Cerv
Hi David,
Thank you very much for your 5-Star Review and sharing your experience. We are so happy to hear you are enjoying you new customized pillow.
Wishing you all the best,
Desiree :>
Votre questionnaire sur mesure me…
Excellent service à la clientèle. Entreprise soucieuse de la satisfaction de sa clientèle.
11 de maio de 2020
Avaliação não solicitada
Resposta da Headleveler | Ortho-Cerv
Bonjour Annie,
Merci beaucoup pour votre témoignage 5-Étoiles. Nous sommes très heureux de vous compter parmi nos fidèles clients. N'hésitez pas à communiquer avec nous si vous avez des questions ou besoin d'aide, Il nous fera un plaisir de vous servir.
Toujours à votre service,
Désirée
Excellent customer service
Excellent customer service and great pillows & masks.
11 de maio de 2020
Avaliação não solicitada
Resposta da Headleveler | Ortho-Cerv
Hi Yvette,
Thank you very much for your 5-Star Review. We are so happy to hear that you are a satisfied long-time customer. We truly value the relationship that we have had with you over these many years.
Wishing you all the best,
Desiree :>
We are very pleased with the promptness…
We are very pleased with the promptness of service and the product we ordered
11 de maio de 2020
Avaliação não solicitada
Resposta da Headleveler | Ortho-Cerv
Hi Linda,
Thank you very much for your 5-Star Review. As a family-run business for over 30 years located in Montreal, we truly care about our customers. We are very happy to hear that you are satisfied with our products and our speedy service.
Wishing you all the best,
Desiree :>
Happy with my purchase
Happy with my purchase. The service was very quick. Was a little expensive compared to other options but the quality is good and is made in Quebec. I believe it is important to support local manufacturers now more than ever!
11 de maio de 2020
Avaliação não solicitada
Resposta da Headleveler | Ortho-Cerv
Hi Dee,
Thank you very much for your 4-Star Review. We are a family-run business located in Montreal for the past 30 years. Our mission is to provide products of the highest standards as well as a personalized and speedy service.
Wishing you all the best,
Desiree :>
love it!!
I have just ordered 2 masks and I am so impressed with the quality of them and how quickly they were delivered to me. I will definitely order from Headleveler again and love that it is a local Montreal business.
10 de maio de 2020
Avaliação não solicitada
Resposta da Headleveler | Ortho-Cerv
HI Jasmine,
Thank you very much for your 5-Star Review and taking the time out of your day to share your experience. We are so happy to hear you are satisfied with our speedy service and the quality of our washable face masks. Please do not hesitate to reach out if we can be of further help.
Wishing you all the best,
Desiree :>
Nous aimerions remercier Désiree…
Nous aimerions remercier Désiree Robillard la conseillère de Ortho Cerv . Merci
10 de maio de 2020
Avaliação não solicitada
Resposta da Headleveler | Ortho-Cerv
Bonjour Monsieur Hamelin,
Merci beaucou pour votre témoignage 5-Étoiles. Il me fut un plaisir de prendre soin de vous lors de vos dernières commandes.
N'hésitez pas à communiquer avec nous s'il y a quoi que ce soit.
Il nous fera un plaisir de vous servir,
Désirée :>
Les masques sont livrés bien emballés…
Les masques sont livrés bien emballés et sont très bien faits. Le service est excellent. Merci - C.Cardinal
9 de maio de 2020
Avaliação não solicitada
Resposta da Headleveler | Ortho-Cerv
Bonjour Mme Cardinal,
Merci beaucoup pour votre témoignage positif 5-Étoiles. Étant une entreprise familiale située à Montréal depuis au-delà de 30 ans, nous tenons à coeur le service à la clientèle.
Nous sommes très heureux que vous êtes satisfaite avec nos masques hors pair.
Toujours à votre service,
Désirée :>
très bien j aimerais avoir les mesages…
très bien j aimerais avoir les mesages en Français merci
8 de maio de 2020
Avaliação não solicitada
I'm not disappointed and everyone in my…
I'm not disappointed and everyone in my family like their mask.
Great Job !!
7 de maio de 2020
Avaliação não solicitada
Resposta da Headleveler | Ortho-Cerv
Hi Nathalie,
Thank you very much for your 5-Star Review and sharing your positive experience. As a family-run business for the past 30 years, our mission is to take care of our customers one-at-a-time and truly provide you with the highest of quality products and customer service you deserve.
Wishing you all the best,
Desiree :>
Resposta da Headleveler | Ortho-Cerv
Bonjour Monsieur Perreault,
Merci beaucoup pour votre témoignage positif 5-Étoiles. Il me fut un plaisir de prendre soin de vous lors de votre commande. Étant une entreprise familiale, nous tenons le service à la clientèle à coeur.
Au plaisir de vous servir,
Désirée :>
My mask arrived quickly and I am…happy!
My mask arrived quickly and I am pleased with the quality and sizing. The most important criteria for me was that it is washable.
6 de maio de 2020
Avaliação não solicitada
Resposta da Headleveler | Ortho-Cerv
Hi Carol,
Thank you very much for your 5-Star Review and taking the time to share with other customers your positive experience. As a family-run business for the past 30 years, our mission has and will always be to produce high-quality products and provide you with top-notch customer care.
Wishing you all the best,
Desiree :>
Head-leveler!
Customer Service was the best!
The masks are very well made, and we’ll wear them with confidence!
Thank You Jeff, Des and Family!
5 de maio de 2020
Avaliação não solicitada
Resposta da Headleveler | Ortho-Cerv
Hi Margot,
Thank you very much for your 5-Star Review! We are thrilled that you are happy with your face masks.
Wishing you all the best,
The Headleveler Family :>
Pain in the neck = GONE!!!!
Excellent service & excellent products
5 de maio de 2020
Avaliação não solicitada
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