I don't understand all the negative reviews. The product is great and their customer service is equally good. I purchased 2 pillows as I wanted to get a true orthopedic pillow. I have gone throug... Ver mais
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Veja o que dizem as avaliações
I've been using Ortho-Cerv pillows for at least 15 years. Serious neck problems made prone sleeping almost impossible – my Ortho-Cerv pillow made it possible to lie comfortably at night. A real life... Ver mais
A empresa respondeu
Unfortunately this was a $200 gamble. Testing with the plastic on isn't exactly realistic. I selected the number/ size using the tool provided, was contacted before delivery and was advised that the k... Ver mais
A empresa respondeu
L'oreiller est 5 sur 5. J'ai modifié mon commentaire car au départ ils m'ont fait parvenir la communication en anglais seulement mais il s'agissait d'une simple erreur et ils m'ont renvoyé toute la d... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Headleveler pillows are hand-made in Montreal by a family-run business and have been recommended and sold by health-care professionals and orthopedic centers for over 30 years. The pillows are hypo-allergenic, hypo-bacteriogenic (washable), and available in 7 different thicknesses for adults in Standard, Queen, King & Travel sizes & 2 different thicknesses for children. Headleveler offers a concierge custom pillow service based on body measurements and sleep habits.
Informações de contato
202 Brunswick, H9R 5P9, Pointe-Claire, Canadá
- 1-800-668-8550
- info@headleveler.com
- headleveler.com
Resposta da Headleveler | Ortho-Cerv
Hi Mariam,
Thank you very much for your 5-Star Review. As a family-run business for over 30 years located in Montreal, we value our customers and we believe in high-standards.
We are very happy that you love your new washable face mask.
Wishing you all the best,
Desiree :>
Resposta da Headleveler | Ortho-Cerv
Hello,
Thank you very much for your 5-Star Review. We are very happy to hear that you are a satisfied customer. As a family-run business, our mission is to provide you with great products and speedy delivery.
Wishing you all the best,
Desiree :>
Received order one day later
Received order one day later. Masks were well-made and well-packaged.
4 de maio de 2020
Avaliação não solicitada
Resposta da Headleveler | Ortho-Cerv
Hi Phong,
Thank you very much for your 5-Star Review. As a family-run business, our mission is to provide you with excellent products and service. We are truly pleased to hear that you are happy with your new washable face masks.
Wishing you all the best,
Desiree :>
Love my pillows
Love my pillows! Excellent customer care and super-quick shipping.
Thank you for the better sleep!
4 de maio de 2020
Avaliação não solicitada
Resposta da Headleveler | Ortho-Cerv
HI Mel,
Thank you very much for your 5-Star Review. We are very pleased to know that you are happy with your Headleveler pillows and that you are now getting better sleep! Our mission is for you to have a top-notch experience.
Wishing you all the best,
Desiree :>
Five star
Five star. Quick delivery, quality product. Thank you.
3 de maio de 2020
Avaliação não solicitada
Resposta da Headleveler | Ortho-Cerv
Hi Diane,
Thank you very much for your 5-Star Review. As a family-run business located in Montreal, we truly do care very much about our customers, and our mission is to provide you with high-quality products and the speedy service you deserve.
Wishing you all the best,
Desiree :>
On m’a appelé pour s’assurer que ma…
On m’a appelé pour s’assurer que ma commande allait répondre a mon besoin, finalement l’oreiller que j’avais commandé a été remplacée lors de l’appel par un autre modèle et je suis très satisfaite. Merci beaucoup, super service a la clientèle!
3 de maio de 2020
Avaliação não solicitada
Resposta da Headleveler | Ortho-Cerv
Bonjour Manon,
Merci beaucoup pour votre témoignage 5-Étoiles. Nous sommes très heureux que vous êtes satisfaite avec votre oreiller personnalisé Ortho-Cerv ainsi que notre service à la clientèle. Nous prenons le temps avec nos clients car on sait que cela fait parti d'offrir le service et l'attention que vous méritez.
Au plaisir de vous servir,
Désirée :>
Excellent service
Excellent service, rapidité de la livraison et qualité du produit!
J’ai acheté le masque, super!!
2 de maio de 2020
Avaliação não solicitada
Resposta da Headleveler | Ortho-Cerv
Bonjour Johanne,
Merci beaucoup pour votre témoignage 5-Étoiles. Vos commentaires positifs aident d'autres clients à savoir que nous tenons le service à la clientèle à coeur et que nous offrons des produits hors pair.
Au plaisir de vous servir,
Désirée :>
Great service
Fast delivery, good quality product, and nice presentation of packaging.
Really much appreciated.
30 de abril de 2020
Avaliação não solicitada
Resposta da Headleveler | Ortho-Cerv
Hi Elena,
Thank you so much for your 5-Star Review and for sharing your positive experience. Since we are a family-run business, we try our very best to provide you with a quality product and great service!
Wishing you all the best,
Desiree :>
Straightforward sizing process
Straightforward sizing process, quick delivery, great product.
25 de abril de 2020
Avaliação não solicitada
Resposta da Headleveler | Ortho-Cerv
Hi Rebecca,
Thank you very much for your 5-Star review and also for taking the time to let others know you had such a positive experience. As a family-run business for over 30 years, we truly care about our customers, and we do everything possible to make sure you get the personalized pillows and service you deserve.
Wishing you all the best,
Desiree :>
Service ultra personnalisé
Service ultra personnalisé, rapide et courtois. Merci à Désirée pour ses bons conseils et son efficacité.
23 de abril de 2020
Avaliação não solicitada
Oreiller bénéfique pour le cou 5 étoiles produit canadien
Le personnel est courtois et professionnel, il donne beaucoup d'explications détaillées qui aident au choix d'un oreiller adapté à nos besoins. Cet oreiller m'a été recommandé par mon chiropraticien pour aider les vertèbres de mon cou (les cervicales) à être dans une bonne position pendant mon sommeil. Je sentais mon cou tordu pendant mon sommeil et maintenant grâce à cet oreiller le travail du chiro ne revient pas à zéro. L'oreiller est lavable et fabriqué ici au Canada par une entreprise de chez nous, c'est un gros plus !! Je ressens plus que du confort c'est devenu nécessaire pour dormir et je l'emmène avec moi en vacance lorsque je ne dors pas chez moi. L'oreiller est livré par Postes Canada et vient avec un petit livret sur le lavage et une taie d'oreiller gratuite. Je l'aurais acheté bien avant si j'avais connu son existence.
22 de abril de 2020
Avaliação não solicitada
Resposta da Headleveler | Ortho-Cerv
Bonjour Marjolaine,
Merci beaucoup pour votre témoignage positif 5-Étoiles. Notre mission est de fabriquer des oreillers hors pair. Étant une entreprise québécoise nous tenons à coeur le service à la clientèle et nous sommes très heureux que vous êtes satisfaites avec nos oreillers et notre entreprise.
C'était un plaisir de prendre soin de vous,
Désirée :>
This pillow is the best
This pillow is the best! I sleep much better now! Back pains used to wake me up at night with my old pillow! I am so thankful for my new purchase!
22 de abril de 2020
Avaliação não solicitada
Resposta da Headleveler | Ortho-Cerv
Hi Dean,
Thank you very much for giving us a 5-Star Review. Our mission is to provide you with a great made-to-measure pillow and excellent customer service. Your review really helps to let others know how much we care about our customers.
Wishing you all the best,
Desiree :>
C'est la troisième que j'achète
C'est la troisième que j'achète. Excellente qualité, excellent service, livraison rapide.
19 de abril de 2020
Avaliação não solicitada
Resposta da Headleveler | Ortho-Cerv
Bonjour!
Merci beaucoup pour votre témoignage positive 5-Étoiles! Nous somme très heureux que vous êtes satisfait avec nos oreiller personnalisés Ortho-Cerv. Nous faisons toujours tout dans notre possible pour vous offrir le un service de haute gamme!
Désirée
This is my second pillow from…
This is my second pillow from Headleveler and I will never own another type. I have had neck issues in the past and spent lots of time with a chiropractor, but then this pillow was recommended. I have had no neck issues since.
Shipping was very quick- even during Covid19. Excellent product
18 de abril de 2020
Avaliação não solicitada
Resposta da Headleveler | Ortho-Cerv
Hi Shannon,
Thank you very much for your 5-Star Review and sharing your positive experience with our pillows. It is truly inspiring for us when our customers are experiencing relief. As a family-run business, our mission is to take care of each customer, one-at-a-time, and give you the service you deserve.
Wishing you all the best,
Desiree :>
Service à la clientèle exceptionnel et oreiller confortable
Service à la clientèle exceptionnel, vous serez conseillé avec justesse et attention. J’adore mon oreiller, hyper confortable. Bravo! Et fait au Québec.
17 de abril de 2020
Avaliação não solicitada
Resposta da Headleveler | Ortho-Cerv
Merci beaucoup Magalie pour votre témoignage positif. C'est vraiment un bonheur pour nous de savoir que vous êtes safisfaite avec notre service et nos oreillers personnalisés Ortho-Cerv.
Nous sommes aussi ravis d'apprendre que vous trouvez votre oreiller confortable.
Toujours à votre service,
Désirée :>
Great customized service
Great service, excellent product. They found a product that would work for me. Immediately reduced my back pain! I’m sleeping so much better. What a relief!
13 de abril de 2020
Avaliação não solicitada
Resposta da Headleveler | Ortho-Cerv
Hi Nathalie,
Thank you very much for taking the time out of your busy day and giving us a 5-Star Review. As a family-run business we truly do care about each and every customer. We are very happy to hear that your Headleveler pillow is helping you.
Wishing you all the best,
Desiree :>
This is the only pillow I have ever…
This is the only pillow I have ever purchased. I have tried others and they just don't support the neck and shoulders. When using the headlevler, you not fighting with the pillow to get it to sit right, it comes naturally .Don't buy another pillow, it may look costly, but worth every penny. :)
12 de abril de 2020
Avaliação não solicitada
Resposta da Headleveler | Ortho-Cerv
Hi Susan,
Thank you so much for your 5-Star Review and taking the time to share with others your experience over the many years of using Headleveler pillows. We truly value you as a customer. It has been our mission for over 30 years to provide great customer care and Canadian-made custom cervical pillows.
Wishing you all the best,
Desiree :>
Impressive
I order on a Saturday and got a call less then an hour later to confirms my order. WoW. They really took time to provide me the best pillow size. Quick shipment. Thank you
11 de abril de 2020
Avaliação não solicitada
Resposta da Headleveler | Ortho-Cerv
Hi Annie,
Thank you very much for your 5-Star Review and taking the time to share your experience. We are truly so happy to hear that you are satisfied with our dedicated customer care and your personalized Headleveler / Ortho-Cerv pillow.
Wishing you all the best,
Desiree :>
Love the head leveler pillows
Love the head leveler pillows. Its my 3rd one and still pleased with them.
10 de abril de 2020
Avaliação não solicitada
Resposta da Headleveler | Ortho-Cerv
Hi Fred,
Thank you very much for taking the time and giving us a 5-Star Review. We truly appreciate and value our customers and are so happy to hear you are satisfied with our Headleveler pillows and our personalized service.
Best wishes , Desiree :>
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