Superdrug Health Clinics Avaliações 

Blood Tests ... is this new to their offer?
I've not used a SD health clinic before, but know they've done travel / vaccinations for a long time.
I needed a blood test done privately and the clinics came up when I googled for the service.
Booking was relatively easy, although the first time I searched I was directed to Solihull but when I went to book it wouldn't let me and redirected me to Coventry.
I booked and received my confirmation, neither of which took any note of WHICH blood test I wanted.
I assumed they'd collect this information in a pre-visit questionnaire so wasn't overly concerned.
I then received an email which indeed asked for this, but when I used the link and when I went to the website and logged in just took me to the booking page again, as if I hadn't actually made a booking.
This concerned me, so I emailed in, asking to confirm my booking and to make a note that it was the testosterone blood test I wanted ... 48hrs later I received an email (which further concerned me) saying they couldn't book the test by email, and sending me a link to the booking page!
So I resorted to hunting for a telephone number ... I got through to someone, explained my situation, I was told there was a "glitch" but its sorted now ... its not!
He took my details and supposedly added them to my booking, but the nurse couldn't see them when I arrived for my appointment.
The blood test wnet OK, but I was handed a package that I had to take to the post office that day - this hadn't been clear at the time of booking or before the blood was taken. Its a good job I could do that, otherwise it would have been wasted.
It didn't end there - we went to the till to pay, and they couldn't find it on the till system. After several people were involved they put it through on a special code, but not for the price on the website.
Checking the price for myself, I spotted in the small print that the test I'd booked / had was a fasting test ... luckily for me I had naturally fasted before the appointment - but at no point was this pointed out to me - not in booking, not in confirming the booking online, nor was it checked by the nurse before taking the bloods.

I am now waiting for the results - but my advice would be, really know what you're doing when you use this service OR wait till they've bedded it in more.

Mel at Dundee was really helpful and didn't hurt me at all drawing blood!

Results came through very quickly.

Eay process,Nice and pleasent staff member.

Outstanding attention from Nurse Natalie at Bromley, Glades store.
Kind, attentive and informative. Very professional from start to finish.
Would recommend wholeheartedly the service provided.

Great service and brilliant nurse. Easy to book online.

Donna and her team were really informative upon initial discussion of travel vaccinations linking to the countries I would be visiting.

Once I had decided, Donna was proactive to ensure the vaccines I wanted were in stock or ordered in if required. Across 3 appointments it was made clear what I was having, if I was still happy to proceed and how I was feeling in myself (before and after).

Would highly recommend the Superdrug Watford health clinic!

Excellent service provided by clinic nurse. Simple and speedy process. Professional. Competitively priced too.

Sam at the White Rose Centre is exceptional. He is friendly and gives expert advice. A wonderful experience.

Karen was lovely & friendly. Did a great job on ear suctioning.

We used the Superdrug Health clinic in Cambridge centre for our two young boys. Poppy was great with them, patient and reassuring. I would definitely recommend people to use the clinic with her being the nurse.

Nurse Steve (Edinburgh Princes Streer) was excellent - knowledgeable, helpful and with a lovely friendly manner.

Relaxing service with great knowledge of the treatment required.Nurse was efficient and effective at the Hanley store.

Great and easy process. Amanda the nurse was kind and professional. My appointment was running on time. Easy to book - I called up to book in for cholera vaccine. No referral needed.
Only ‘issue’ was the website as I could not log on to do the pre-appointment questionnaire, however this did not cause a problem.

Booked a Vitamin D blood test that took place on 31/07.
I was told I would receive a link to login to Thriva to get my results the same day.
its now 20 days later and I am yet to review my results as the email was never sent.
Emailed customer support multiple times and they have given 1 poor answer that didn't actually help. Every email since the first response has been completely ignored.
Don't waste your money.

Very knowledgeable staff and very helpful

Nurse was knowledgeable, reassuring and very proficient

Giacinto is excellent. I highly recommend him.

It was easy to get an appointment and I was seen promptly.
I was given full and relevant advice.
The practitioner was very polite, friendly and professional.
I was treated with care and respect.
I would definitely recommend the service.