Superdrug Avaliações 

The staff at the Jersey branch are always really friendly and knowledgeable. Had a lux pedi with Lily today, feet feel great and I’m really happy with the service.

You won't want to have to see the manager in Burnham -on- sea, Somerset!. I had to get a refund & she certainly had an attitude & didn't 100% know what item's can be returned!?.

I went to the Preston Superdrug to return an item that was faulty and the backlash I got from the so called manager (John) was absolutely disgusting and that was when he finally came out of his office! He practically accused me of using the faulty item and then started to argue with me in front of staff and customers. He then came out of the store to me to carry on his verbal abuse it was very unprofessional of this individual and also embarrassing. So I won’t be going back there.

Chairs in Berkhamsted beauty studio done my eyebrows and pierced my nose, she did a amazing job, she was so lovely and chatty

Megan the girl behind the counter from fareham branch was very helpfull with me and my wife on picking the right aftersave and purfume for us both and telling us about the discount that was on thanks againg megan uou are a asset to superdrug

Elizabeth charming and helpful

Yesterday during a medical emergency requiring a close friend of mine to attend A&E in the nearest Hospital - my friend is a pensioner like me and also has some Special needs that he requires support with.
Before heading for A&E my friend was very stressed about not having his medication which needs from the nearest Superdrug store - which is in Folkestone Kent being unable to walk my friend asked me to sort it out.
I went to the Folkestone Superdrug and explained to the young pharmacy staff member Sarah that my friend needed his medication collected - checked and an update on the meds not yet in stock and whether the antibiotics were also included.Sarah was calm- reassuring - and able to competently resolve all the issues that were causing my friend anxiety
I was a Senior Health Manager for many years so I can vouch for how well Sarah was able to deal with a challenging situation while being polite and efficient - 10 out of 10 to Sarah Superdrug Folkestone.My friend and I applaud you.Superdrug
look after and promote staff like Sarah... Malcolm Paul.

I made a large order (over £100)to Superdrug. This was damaged during the delivery process and my courier (Evri) told me to contact Superdrug for a re- order or refund. The 'live chat' option is useless (obviously AI) and I am none the wiser several days on. I made the same order to Boots and the order is on the way via Royal Mail.

My wife lost her health &beauty card, website was not helpful at all,you have to use web chat which was a waste of time. We went into the Sittingbourne shop today explained the situation, Zara and Sadie were the most helpful people you could meet. Zara was able to find our last transaction last week and could give us the old card number so we can go to the store get a new card and transfer any balance. She was also able to tell us the email address we gave many years ago was one we no longer in use that's way we couldn't log in, she changed it to our current email. We can't tell you how refreshing it is to find people going the extra mile to give excellent customer service. Well done Zara and Sadie

Absolutely lovely costumer service from our dear Naila and our dear Joseph. ❤️ We need every place be like that having a very good costumer service the way they doing .Well done for both of you continue smiling and give the good service 😊

I ordered some items online but the order was cancelled due to the items no longer being available 😳
Promised a refund within 3-5 working days it’s now 9 days and I’m having to email Customer Services because you cannot speak to a human , they are asking for a screenshot of my bank account to prove I have not received my refund, absolutely appalling service
I certainly will not be ordering from Superdrug again

Laila was amazing made my daughter feel a million dollars we will be back very soon. Thank you Laila you’re the best

Krupa from Superdrug Upton Park has been such a fun and helpful sales assistant. Even my daughter loved her!

The staff were really helpful and consistent in helping me find my shade in makeup

There delivery service is pretty useless. For some reason they are saying my order was cancelled due to a system error, which I find very bizarre if this is the case why not inform the customer. I have a feeling there free mascara with the products I chose had sold out. So I was left waiting for a delivery over a week until I emailed them asking where my order was. I will save myself the mither in future and just order of Amazon that you do get the next day and for cheaper

Online discount didn’t work, customer service utterly useless, after 4 emails promised a refund never got it. No email follow up after request on update! Welcome to online shopping in Britain these days, probably won’t do an inline order again.

visited Superdrugs at Gallions reach on the 17th of July 2026.we were greeted by Sam who was very friendly and greeted us with great respect and guided us to the products we were looking for.

Also a big thanks to the store Manager who took time out to speak to us and made us feel very welcome
Thank you Guys keep up the good work

My overall experience was not a positive one, but I have to say that I was pleased with the way Superdrug handled it. My first order wasn't delivered by the courier (Evri) and was deemed 'lost in transit' apparently. Having contacted Superdrug, a replacement was sent promptly for next day delivery. Unfortunately Evri failed yet again. Superdrug, on my instruction, cancelled and refunded the order. Was quoted 3-5 days for my refund, but it was in my account the same day I requested a refund. Superdrug have been great, but they seriously need to rethink their choice of courier. I will not order again until this has been altered.

Their service is excellent,I always shop there I wish them success😍

ula from the llandudno store helped me with fragrances and helped me choose one with my sister, very helpful and amazing customer service!