Healthharmonie Avaliações 

Poor poor service, long wait times for contact centre, long wait times to see consultant, poor customer service from both contact centre and consultants. I’ve had to fight to get appointments and give up a lot of my time to wait on hold before speaking with anybody about arranging bloods, appointments etc. my son has to have bloods every 4 weeks, I have received no communication, it is a poor poor service.

They couldn't do the procedure I was supposed to be having they didn't have the equipment available despite me waiting 18 months. I waited 25 mins after my appointment time nobody let me know why and I still haven't had a letter explaining what was done and what happens next. Appalling service

Staff and Doctors were excellent and appointment was on time. The service was perfect it couldn’t have been any better. The whole process has been very quick and it’s so good.

Had an appointment with health Harmonie Wolverhampton. Brilliant doctor was worth the extra travel from where I live as they couldn’t fit me in. The doctor very reassuring and listened to what I was worried about.

Excellent service. Polite and courteous staff

Cataract surgery was carried out locally to myself, and after reminding HealthHarmonie of my waiting time, without contact, the process of examination and procedure was carried out quite quickly.
Post operation examination was also local and professional and very good service. Persevere when contacting, they are very busy at all times, do not be put off by waiting. Both eyes were operated on within 4 weeks.

Excellent service treatment working well after getting no where with drs treatment.

Extremely efficient service. Saw my gp practice nurse on Monday, Dermatologist appt the same week Friday, and two weeks later had the lesion removed. All the staff I came into contact with were amazing, so friendly and caring.

Visited for my yearly eye checkup. Very professional and friendly. On time and great location

If you actually get to see a Doctor they are fine. The communications and appointments system is simply dreadful, long waits, huge telephone queues, appointments muddled and cancelled wrongly etc. Extremely distressing at difficult times. My husband died recently of a rare skin cancer and my own experience has been horrible.

I had a gynaecology appointment at BHI Parkside Health Harmonies Clinic on 24/10/2025.. Dr. Raut explained the hysteroscopy, endometrial biopsy and polypectomy procedures, potential risks and aftercare steps. He has taken almost care during the procedure. He eased my pain by diverting my attention. Can't thank him enough for all care.
The nurse Luca, HCA assistant Zafiena and Hayfa took apt and timely care of me during the procedure. They were very kind and made me comfortable during and after the procedure.
I highly recommend this clinic for their care, knowledge and kindness.
Thank you,
Veera.

Actual appointment was fine diagnosed skin cancer and so small op needed. Miss a call by one ring called back immediatley (30secs)to be told ive missed my slot and now am on a waiting list! Ring in a month but because your a private company you only get one month slots so I need to keep ringing and chasing a cancellation.Disgusted !!!!!

Follow up biopsy results not forwarded to doctor or skin specialist resulting in wasted appointment. Multiple calls to sort it myself. 2 week pathway definitely not adhered to. Very disappointed. Official complaint e-mailed in today after sorting results myself

Very compatantly run service

Dr I saw really put me at ease, explained things clearly and listened to me.

I have had several appointments here. The ambulance service can get disabled people to the appointment extremely early [1½ hours] or onetime because obviously they have other disabled passengers to ferry around. If you arrive very early for your appointment you are still seen at your appointment time. There is no provision for a wheelchair user as the location doesn't provide one neither does Health Harmonie and the ambulance will not cater for the patient to bring g their own wheelchair. You're made to feel like an inconvenience. The eye professionals are not consistent with their care and feedback to the patient. I left not knowing if my eyes were better or worse. It was a depressing appointment. I will be going to the hospital next time.