Outstanding service, I can’t believe how easy it was from booking a consultation to collecting my prescription. Especially as a self employed full time worker- queuing outside a GP surgery hoping for... Ver mais
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Veja o que dizem as avaliações
I have had an exceptional experience. It’s a straightforward appointment system. I had an appt the following afternoon. The telephone consultation was prompt and not rushed. I did not feel I had to pr... Ver mais
A empresa respondeu
Rang the service due to concerns over a infected tattoo as my GP couldn't provide a appointment for a week. When I called I explained what was wrong I had a doctor call me back the same day within a H... Ver mais
Having contacted Benenden Health Care over the Easter holiday when it was impossible to contact my own GP I was contacted by Health Hero who arranged a telephone consultation for me. The doctor who c... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
We help people feel better, faster. HealthHero is a clinic in your pocket, giving you direct access to GPs, counsellors, physiotherapists and other health experts, 24/7. We work with businesses, insurers and healthcare systems to make care simple, affordable and accessible to everyone. We connect you to the right expert, first time, every time. No waiting rooms. No paperwork. No unnecessary steps. Healthcare has not changed in a century. People still wait. Doctors drown in admin. We built HealthHero to fix this. Our smart clinician matching uses technology and real clinical expertise to collect your information, match you instantly to the right professional and handle admin in the background - digital when it should be, human where it counts. We are Europe’s largest digital clinic, trusted by the biggest health systems. We cover 30 million lives in 4 countries. Our 4,000 clinicians deliver over 4 million appointments each year, across 12 connected clinics. From GP to ADHD, it is all here. Healthcare made simple for patients, clinicians and businesses.
Informações de contato
W1H 6DU, London, Reino Unido
- info@healthhero.com
- healthhero.com
4,8
Excelente
799 avaliações
Respondeu a 90% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent convenient and practical GP…
Excellent convenient and practical GP services. Really competent.
1 de maio de 2026
Avaliação não solicitada
Very good n timely assistance to…
Very good n timely assistance to client, very good dr n very easy booking system
Given 5 stars is really amazing to get MetLife services
1 de maio de 2026
Avaliação não solicitada
Excellent service overall
Excellent service overall with booking process and GP consultation
30 de abril de 2026
Avaliação não solicitada
Outstanding service
Outstanding service, I can’t believe how easy it was from booking a consultation to collecting my prescription. Especially as a self employed full time worker- queuing outside a GP surgery hoping for an appointment just doesn’t work. What a lifeline!
30 de abril de 2026
Avaliação não solicitada
Rang the service due to concerns over a…
Rang the service due to concerns over a infected tattoo as my GP couldn't provide a appointment for a week. When I called I explained what was wrong I had a doctor call me back the same day within a HR or so and I was provided the service and medication I needed amazing service.
30 de abril de 2026
Avaliação não solicitada
Quick easy convenient access to a real…
Quick easy convenient access to a real GP when I needed advice quickly.
1 de maio de 2026
Avaliação não solicitada
Fairly quick appointment and …
Fairly quick appointment and prescription that allowed me to get treatment before I travelled abroad on holiday. Very pleased with the service.
28 de março de 2026
Avaliação não solicitada
Easy to make the appointment
Easy to make the appointment, spoke to the GP within 30 hours, the GP listened and gave advice which was very helpfull
1 de maio de 2026
Avaliação não solicitada
Resposta da HealthHero
Thank you, Lorraine. We are pleased to hear the appointment was easy to arrange and that you were able to speak with a GP quickly. It is great to know the advice you received was helpful.
First class service
I was treated with respect, listened to and a solution found, excellent service
3 de maio de 2026
Avaliação não solicitada
Resposta da HealthHero
Thank you, Phyllis. We are delighted you felt respected, listened to and supported, and that a solution was found. We appreciate your kind feedback.
First time using the service
First time using the service, my collection made me feel listened to having the appointment that came through really quickly brilliant service.
25 de abril de 2026
Avaliação não solicitada
Resposta da HealthHero
Thank you, Christina. We are pleased your first experience of the service was positive and that you felt listened to. It is great to hear the appointment came through quickly and met your needs.
Resposta da HealthHero
Thank you, Mazen. We are glad you found the experience excellent and easy.
Resposta da HealthHero
Thank you, Sarah. We are pleased you found the service thorough, professional and appropriate.
Resposta da HealthHero
Thank you, Jackie. We are glad you found the service reliable, professional and supportive.
Amazing service
The first time I have to this service was amazing...quick efficient professional and reliable...the Dr was lovely very empathetic
23 de abril de 2026
Avaliação não solicitada
Resposta da HealthHero
Thank you, Julia. We are delighted to hear your first experience with the service was so positive, and that it was quick, efficient and professional. It is wonderful to know the doctor was empathetic and supportive.
I have had an exceptional experience
I have had an exceptional experience. It’s a straightforward appointment system. I had an appt the following afternoon. The telephone consultation was prompt and not rushed. I did not feel I had to prove or justify wanting to see a specialist. A referral letter was provided the same day. I managed to book a specialist consultant the following day and was seen in 4 days from starting the call rolling via GP24. I have now had a significant diagnosis and I am in such relief to be on the right treatment. I highly recommend this service
23 de abril de 2026
Avaliação não solicitada
Resposta da HealthHero
Thank you, Catherine. We are delighted to hear about your exceptional experience and that the appointment process was straightforward and timely. It is especially rewarding to know the referral was provided quickly and supported you in receiving specialist care and treatment so promptly. Thank you for recommending the service.
Brilliant service
I was able to speak with a doctor very quickly. Doctor listened and was very supportive and helpful.
22 de abril de 2026
Avaliação não solicitada
Resposta da HealthHero
Thank you, Denise. We are pleased you were able to speak with a doctor quickly and that they were supportive, helpful and attentive.
Resposta da HealthHero
Thank you, Christina. We are glad you found the advice helpful and provided to an expert standard.
Great service fantastic clinicians
Quick, efficient and precise. Competent clinicians providing a great service on a fantastic platform for busy professionals.
20 de abril de 2026
Avaliação não solicitada
Resposta da HealthHero
Thank you, Neebaj. We are delighted you found the service quick, efficient and precise, and that the clinicians provided such high quality support on a platform that suits busy professionals.
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