HealthyLine Avaliações 

We purchased the TAJ-Chair-PP in April 2020. May 5, 2021 we contacted Customer Service regarding the mat had stopped heating up. Natasha was helpful in suggesting that the issue might be the controller. It took several emails back and forth (longer process than I would have liked) but we finally on June 28th received the new controller and thankfully the mat is now heating up. Appreciate the company standing by their product.

I contacted several online websites when researching infrared mats. Most never bothered getting back to me even after two or three emails. The one's who did get back to me seemed annoyed with the questions I was asking- or they weren't able to answer them! The folks at HealthyLine were amazing. They answered my questions in detail. I've made a number of purchases from them and they are always fast, friendly, and their customer service is outstanding.

I recently purchased a vest because the small mat I bought earlier has been a godsend. Well, the vest didn't work out as well for me as the mat, but the company refunded me for the full price after I returned the product. During the process, Natalia kept me informed and did a great job making sure the refund went through successfully. She was always friendly and helpful. Great service is important to me.

I purchased their JT mat Dec 2019. The controller comes with a three pronged plug in, which in my mind I thought meant it was grounded. Using it, we had a power outage, afterward I could not get it to turn back on. We checked the wiring and saw the three prong plug was just a fake regular plug. That was disappointing. After contacting them they told me to return the mat for a 50% coupon. We did, shipping cost $40 CAD. Fine. However, I didn't want to spend $350, which would take it to 175 plus 75 to ship. After losing a $350 mat, I just didn't feel up to another large investment, even with the coupon. I chose a smaller model, less expensive. Then I'm told I can't use the coupon on anything less than what I originally purchase. Ok. Fine, I guess. I would have liked to know that before sending my mat back in and spending an extra 40 to ship. Through the entire process I made it clear that I live in Canada and they made it clear they understood, and yet, he offers me free shipping. Wonderful. Not wonderful, there's another catch, oh we won't offer free shipping to international customer's. Again, fine, however why offer in the first place when you knew I was an international customer from the beginning and why then make your customer feel bad for asking about something you offered? Also, why does it cost me $40 CAD to ship them the same mat that they're charging me $75 to ship? Why isn't the plug grounded and why bother with the type of plug they have on it if it doesn't work? Basically I've been at this with them for a year. I find their customer service to be extremely slow and forgetful. I sent no less than 6 emails to get a response during one of our interactions and when they finally responded they made it seem like it was my fault. Each time they responded it was with fake, condescending kindness. I really enjoyed the mat I had, however I didn't even get two years out of it. All told, $400 isn't necessarily an everyday purchase for me, so I guess I had hoped to get a few good years out of it. Now I'm stuck, they have my old mat, I'm out the money to ship it and I have to pay a heavy shipping price on the new one I'm purchasing. I am going ahead to purchase, however, the coupon code they gave me isn't working, so I'll probably be waiting another couple of weeks to hear back. If you have any real problems with your mat and you're in a hurry to get the whole ordeal of replacing it over with, be ready to invest a lot of time in re-explaining your situation, they are slow to respond, condescending, and forgetful, they take you around in a circle of promises only to loop you back around to square one with nothing to show. I feel like I've wasted so much time and money with them and nothing to show for it, other than dishing out $200, because quite frankly, I'd just like my mat back and I'd just like to not to keep corresponding with this person.

I recently emailed HealthyLine as my top of the line mat was no longer heating up. I received excellent customer service from Natalia. She was caring, professional and responsive, letting me know that it could be a controller issue. After a couple of emails she quickly sent out a new controller by USPS, which I received yesterday. It was a nice surprise to see it in my mailbox and I look forward to my mat working again.

I own a full body length TAJ 7224. I like it, It is very heavy, but I keep it on one side of my queen sized bed, and sleep on the other side because it is a bit uncomfortable to sleep on. I use it though when I listen to energy healing mp3’s and such, or when reading in bed. I am very disappointed in the cotton cover. It pills horribly it feels rough ad not at all like cotton, let alone flannel. It is not cheap ether. I have not washed it ,so that did not cause the horrible pilling either. I treind an organic fitten sheet from a massage table but tha tis way too wide and does not work. I tried to find a “general category” 24 x 72 mat cover on the Internet, but those do not exist from other companies. Lying on the mat without any cover is too hard and hot. Too bad.

I purchased a mat from HealthyLine in July. I needed to exchange it in January. They have taken the experience from beginning to end and made it an easy process. I don't know what company some of these other low reviews are dealing with, but it is not the same HealthyLine I have been working with. Every detail from ensuring the right product arrives at my home, to shipping, extensive communication from a representative, even the owner got involved in my exchange and made it right. The products are scientifically proven to be very effective. Anyone can make and sell a product for profit. It takes a real organization to treat each and every customer with a level of service like this. Don't hesitate to purchase their products, not for a second. They stand behind everything they sell and will work with you if you need to make a modification. Extremely well done HealthyLine. I am grateful to you for everything.

I cancelled the delivery and contacted them. After one message they refused my further attemps to contact them. The order is now over a month old. Money is gone. Filed a complain. This is fraud!

Rick Lee. I had a complete knee surgery and had so much pain in my knee. I have always thought meds would be the best way to alleviate pain. However, they were not helping. I was a non believer in gemstone healing but then I was introduced to try the product. I tried the shoulder and knee wraps and it helped me get through each day. I was using them post surgery and had ultimate relief! I am a believer in gemstone healing now.

I purchased the PEMF Inframat Pro® Rainbow Mat with Chakra Symbols and have loved it way more than I expected. I found HealthlyLine while I was researching how to make my own chakra stone filled far-infrared mat with magnets similiar to the technique found in "The Emotion Code" book. I have referred several people to purchase this mat. It has helped me in more ways than I can express. I plan to use this along with other healing modalities that I currently do. Thank you for creating this amazing mat!

Horrible customer service for a broken product. The PEMF feature on their products is a scam. They say the magnet they sent you to test it only moved in one area but the magnetic field works all over the MAtt. Mine didn’t work anywhere, the video they sent shows it works in a quarter square inch area. How can a magnetic field work all over the Matt and have 0 effect on a microscopic magnet in only 1/4 inch area of the entire Matt? They were unable to answer that question. I was fortunate my Matt arrived not working well so I was able to avoid dealing with them down the road. I returned it in 48 hours and they tried to refund 85 percent of purchase price. Luckily I bought through eBay and Ebay gave me a full refund. I wouldn’t be surprised if their Matt’s don’t even contain the crystals advertised. I bought the platinum pemf 7224. The manual is the exact same for all their products and didn’t tell about any of the features of this Matt or controller. Finding that info on their site or getting them to respond is near impossible. Save yourself a headache and just pay more to buy a legit product from a legit company.

I am a massage therapist at a float tank spa in Colorado and I use my InfraMat Pro on every single client. I am amazed at how quickly the PEMF puts people's nervous systems in a deep state of relaxation. The heat is so soothIng and penetrating and the crystals are just the icing on top! This mat is such an integral part of my practice...I Love it!!

I purchased the Taj mat for my Skincare Studio over a year ago, it has added a whole different element to my services, a friend of mine recommended it and I was hesitant at first, untill I had my first experience on it.

I knew it would be a good addition, my clients fell in love with it also. With all the changes in life and across the globe, my business had to shut down due to the Pandemic for 7 months, My mat was a lifesaver for myself, I brought it home for the entire time and spent almost every single day, sometime twice a day.
It calmed, nurtured and helped with the day to day anxieties. I'm so thankful for it, I now need to purchase a 2nd one to have at our home!

This may seem incredible, and I would not have believed it possible if it had not seen this for myself:
Shortly after I purchased my full-sized body mat, I loved it so much for the chronic pain the soothing heat alleviated that I purchased another medium sized one, and my mother started to use it.

She had severe scoliosis where her spine was in an S-curve with the vertebrae creating a slight hump between her shoulder blades and then pushed inward down the lower back. Another S-curve pushed the spine towards the right shoulder and then ended with it curving towards the left down the lower back. It left her with a lot of pain especially when she was tired, and I often had to give her massages to help alleviate some of the pain before she could sleep.

Shortly after my mother started sleeping on the heated mat, I noticed the side-to-side scoliosis did not seem as pronounced as before. I mentioned my observations to my mother, but I thought perhaps it was my imagination, though she did say her pain had been substantially reduced after she started sleeping on the mat. A month later, I noticed the S-curve was almost completely straightened out! The hump between her shoulder blades was gone, the spine was almost straight, just the lower back where the spine curved inwards had not changed. I added a low pillow under the mat and had her lie on it to bring the heated mat closer in contact with the affected part of her spine. Another month had passed, and now the scoliosis seems pretty much unnoticeable! By the way, she had that scoliosis since a young age, but she’s 80 years old now! I guess even 80-year-olds can recover from long-term chronic conditions!

Healthyline mats have been life changing for me and my family. I suffer from endometriosis and chronic migraines and these mats are something I will never again go without. Of all the treatments I have tried these have made the biggest difference. I use them mostly for pain management, my husband uses them for his bad hip and my son with ADHD and Tourette’s uses them because he finds them calming and they help him sleep. Amazing products and amazing value.

I give HealthyLine the highest rating, I Love the products.
The large mat to the small one, also the vest, I have enjoyed using them for many years and sharing with family and friends. I used the vest yesterday after working hard in the garden, and it helped immediately providing soothing comfort to stiff and sore muscles.The products really work and have lasted the mostly daily use from the family.
Thank You

I can't say enough about the TAJ Mat Full 7224 Firm - Photon PEMF InfraMat Pro® - 110V.
I was experiencing debilitating neck pain and was told surgery was the most likely way to have the pain reduced. I did not trust that solution. With surgery anything can go wrong, so I looked for alternative solutions. Long story short, while researching online, I came upon HealthyLine and decided to invest in the TAJ Mat. A week after using the mat for an hour each day, my neck pain subsided. Today, I am no longer experiencing severe pain which prevented me from exercising, sleeping on my right side and so many other things. Now I can do everything I used to do before my neck started hurting.
Debilitating chronic pain is like a prison sentence because it restricts you in all ways. It's something that is always there, minimizing the quality of life. The TAJ mat is a true lifesaver. In addition to pain reduction, lying on the mat puts me into a deep state of relaxation. With so many healing modalities integrated into the mat, I am probably receiving more health benefits than I am even aware of.

Love the TAO Small 1818 Soft InfraMat!!
I believe I had a very mild case of COVID early/mid March. And no I’m not about to claim the mat healed me. But for some time after I was craving heat on my upper chest/lungs so I went to CVS & bought a heating pad & it didn’t feel even warm. I bought a more expensive one- the same. I googled best heating pad & found HealthyLine & I splurged. That was mid Apr. When I first laid it on my chest it was... amazing sounds stupid but it warmed me in a way that felt utterly amazing. Exactly what I needed. And that was without the silver tinfoil thing they send to trap the heat- make it feel more sauna-like. I used it daily for about two weeks until my lungs/chest felt more normal. And yeah, less dramatically, it relieves tightness in my lower back & hip from where I had surgery. Totally recommend!!