Hearingaidaccessories Avaliações 

207
O TrustScore é 2 de um total de 5

1,8

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I think this might be a scam I paid over £60 nothing was delivered. When I sent a message to the so called company the reply was that we were equally liable for the delivery. At no point can I be liab... Ver mais

Avaliado com 1 de um total de 5 estrelas

What a waste of time, the company is advertising stock they don't physically have ? , also they sell express delivery that could not possibly be used , what a rip off , honestly if you don't want hass... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

1 st class service, I sent an email to advise that my delivery was overdue, the company checked with Royal Mail who could not provide any tracking information so Hearing Aid Accessories sent a rep... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Anchors did not fit my Phonak speaker wire. The hole in the anchor cable through which the speaker wire must go was far too big, with the result that the anchor simply floats around. This result... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Aparelhos Auditivos

Escrito pela empresa

Hearing Aid Accessories is one of the UK's leading online stores for Hearing Aid Accessories, we buy direct from the manufacturers meaning we get our products for as cheap as possible resulting in great savings for our customers!


Informações de contato

1,8

Ruim

O TrustScore é 2 de um total de 5

207 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 75% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

1,8

Todas as avaliações

(207)

5 avaliações nos últimos 12 meses

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Avaliado com 3 de um total de 5 estrelas

The Sound Pillow arrived promptly but I…

The Sound Pillow arrived promptly but I have had to follow up with the company itself (who have been super helpful) as I had not realised that the pillow would not work with an iphone or ipad. In addition I do have an old ipod, which could play music on and hear on the pillow, but I was unable to download the sounds needed for tinnitus as the apps weren’t compatible. It would have been helpful if the instructions for use were more clear as I am now having to buy an additional item elsewhere to get this to work for my tinnitus.

28 de julho de 2021
Avaliado com 5 de um total de 5 estrelas

Excellent Aftersales Customer Service

As I was new to my replacement hearing aids, I ordered the wrong items. I went to their site and went through, what I thought was, the ChatBot. Wrong, there was a person on the other end. After a short discussion, and a little walkthrough to identify the correct items. They then offered to send me the correct items with a return jiffy bag, free of charge, to return the incorrect items.
Now that's what I call excellent after sales and customer service.

24 de julho de 2021
Avaliado com 1 de um total de 5 estrelas

Order my hearing aid accessories 9th…

Order my hearing aid accessories 9th July to be delivered within 3 working days I've just been sent an email asking how they did for a review its Friday 23rd of July 16:45 and I still haven't received my order wouldn't trust them, had no communication with them whatsoever absolute disgrace

23 de julho de 2021
logotipo da Hearingaidaccessories

Resposta da Hearingaidaccessories

Hi Joseph. I am sorry that your order did not arrive on time as expected. We can only apologise on behalf of Royal Mail that your item arrived on 24.07.2021 which is overdue. If we were made aware that your order was late/missing I would of personally ensured this was resolved either with a replacement or refund. We do send order confirmations to the email address you would have provided. If this email was not received we do apologise. If I can offer any further support please get in touch. Regards Joy, Hearing Aid Accessories

Avaliado com 4 de um total de 5 estrelas

Helps a good nights sleep

The pillow is really easy to use and the sound reproduction is very good. The pillow itself is a little soft for my liking and may benefit from having a firmer option. Overall I am pleased with my purchase.

11 de maio de 2021
Avaliado com 5 de um total de 5 estrelas

I love the Signia streamline

I love the Signia streamline. I now can watch tv at low volume (so the neighbors aren’t bothered) and it sounds like I have headphones on. This is the best product!!!! I recommend this for EVERYONE with hearing aids!

10 de maio de 2021
Avaliado com 5 de um total de 5 estrelas

GOOD PRODUCT AND GOOD SERVICE

THE UNIT ARRIVED PRIOR TO THE ANTICIPATED DATE. I DIDN'T REALIZE IT WAS MADE FOR THE UK, BUT THEY INCLUDED A UNIVERSAL KIT TO FIT USA AND SEVERAL OUTLET TYPES.
IT WAS EASY TO HOOK UP AND THE OPTICS CABLE IS WONDERFUL. THE DIRECTIIONS WERE UNDERSTANDABLE AND I HAD IT TRANSMITTING TO MY OTICON HEARING AIDS IN A FEW MINUTES. IT TOOK LONGER TO MOVE THE TV STAND THAN IT DID TO ACCOMPLISH THE CONNECTION. PAIRING WAS SO SIMPLE THAT I WAS AMAZED.
THE PRICE WAS SIGNIFIANTLY LOWER THAN OCTIGON QUOTED ME.

5 de maio de 2021
Avaliado com 1 de um total de 5 estrelas

I would love to write a positive review…

I would love to write a positive review but it’s been nearly a month and I still haven’t received my item.

4 de maio de 2021
logotipo da Hearingaidaccessories

Resposta da Hearingaidaccessories

Hi Robert, I am sorry you were not happy with the length of time the item took to reach you. We estimate international delivery's to take up to 5-15 working days. Due to the current pandemic local delays can occur. It is great to see your order has now arrived. If there is anything else we can support with please let us know. Regards
Joy, Hearing Aid Accessories

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