Hearcaredirect Avaliações 

68
O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Well incredible-made a same day appointment so easy to do, had wax in both ears treated them the same day but had to go back after 4 days re putting ear drops in. Just finished treatment today both ea... Ver mais

Avaliado com 1 de um total de 5 estrelas

It took forever for my husband’s scrip (#13 hearing aid batteries.) to arrive when I was told it would be delivered in a few days when I placed the order. When I questioned the time it was taking to... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I had a very difficult time finding the proper wax guards for my Oticon hearing aid. I reached for help to Hear Care Direct, and received an extremely helpful personal answer from Jordan. That led to... Ver mais

Avaliado com 5 de um total de 5 estrelas

I had my earwax removed today, 12 November, at Atherstone Hearcare Direct. I was very pleased with the service, no discomfort and very relaxed. So happy to have my hearing back, would definitely rec... Ver mais

Detalhes da empresa

  1. Loja de Aparelhos Auditivos

Escrito pela empresa

Hear Care Direct provides top-quality hearing aid equipment, catering to the diverse needs of individuals, educational institutions, and businesses. Our mission is to enhance hearing health and improve the quality of life for people of all ages facing hearing challenges. With a steadfast commitment to excellence, we offer a wide range of hearing solutions that embody the latest technological advancements and are designed to meet the specific requirements of the user. Our selection of hearing aids is curated to ensure superior sound clarity, comfort, and durability. Recognizing that each hearing journey is unique, we prioritize providing personalized support to help find the best fit for every individual. Whether it's for personal use, aiding communication in educational settings, or enhancing interaction in the workplace, our products are designed to integrate seamlessly into any environment.


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

68 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,3

Todas as avaliações

(68)

7 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Well incredible-made a same day appointment

Well incredible-made a same day appointment so easy to do, had wax in both ears treated them the same day but had to go back after 4 days re putting ear drops in. Just finished treatment today both ears very ace - CAN HEAR ! And no charge for second visit. Immaculate premises such modern equipment and the specialist practitioner Awsome. Many thanks - Barry

11 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

In-ear water retention

Following a constant problem with in-ear water retention after swimming I’d gone for ear wax removal at HCD Hear Care Direct in Atherstone nr Tamworth. This was a great success, using the modern micro-suction method, restoring my hearing and narrowly avoiding another infection. One stand out long term solution to in-ear water retention is a pair of silicon ear inserts that are moulded uniquely to each ear.
Hear Care Direct were easily the most reasonably priced (although still nearly a hundred pounds) which seems a lot BUT the plugs will last the rest of my life and help avoid ear infections which in the past have spoiled holidays due to pain and infections. It takes half an hour to make a mould of your ears and then these are sent off to be made into a perfect pair of silicone ear plugs unique to the ears. To be able to swim on holiday and not worry about ending up at the doctors with another ear infection it’ll be worth every minute and penny.

14 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Earwax Removal

I had my earwax removed today, 12 November, at Atherstone Hearcare Direct. I was very pleased with the service, no discomfort and very relaxed. So happy to have my hearing back, would definitely recommend. Cost was only £40, a lot cheaper than other places.

12 de novembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Bad transaction. Bad customer service.

I selected the wrong size for a product on this website. I called the seller, emailed the seller, and instant messaged the seller within minutes of realizing my mistake. The seller did not return my messages until the next day, and then only to tell me that it had already sent product. The seller stated that it had closed for the day shortly before receiving my order. This is demonstrably false. Otherwise, how was the seller able to ship when it was "closed?" As well, the seller purports to be a U.S. company based in Sarasota, Florida. However, when I received shipping confirmation, it showed shipment via Royal Mail. If the seller is shipping from the UK, that is nowhere disclosed on either the face of its site, or on Google Shops. And, now, I guess I sit around for an indeterminate amount of time to wait for my order to slowly wind its way from the UK to the USA. Bad transaction. Bad customer service. Caveat emptor.

14 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great TV Streamer at a Great Price. Worth the money. Excellent

I have had my Phonak tv streamer about 2 weeks and love it. The price was great audiologist wanted $350.00 and I got these for $209.00 from Hearcaredirect. Easy setup , it streams the TV sound right into my hearing aids, I can now hear the TV very well and can adjust the volume with my hearing aids. Thank You Hearcaredirect, great service & price

11 de agosto de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

FANTASTIC SERVICE

I ordered a device for my parents. Deliery was prompt and as expected. Unfortunately the device wasnt right for them and was concerned returning might be challenging.
No questions or problems and refund issued within 2 days.
Extremely polite and friendly people also. 100% recommend.

16 de julho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

As ordered

As ordered. I didn’t realize that these were coming from Canada. Shipping took awhile
Will likely use again however as I would rather order from distributors vs Amazon or Walmart. Thanks

7 de janeiro de 2025
Avaliado com 5 de um total de 5 estrelas

I was very impressed with the speedy…

I was very impressed with the speedy delivery of my hearing aid charger and the quality of the product.

19 de dezembro de 2024
logotipo da Hearcaredirect

Resposta da Hearcaredirect

Hello,

Thank you for your review! Very glad to hear you were pleased with the delivery speeds and the overall purchase.

Kind Regards

Avaliado com 1 de um total de 5 estrelas

It took forever for my husband’s scrip…

It took forever for my husband’s scrip (#13 hearing aid batteries.) to arrive when I was told it would be delivered in a few days when I placed the order. When I questioned the time it was taking to get the scrip I was told I should have chosen the faster shipping method..
We will not be ordering from Hearcaredirect ever again nor would we ever recommend Hearcaredirect to anyone.
Definitely disappointed with your service!

20 de dezembro de 2024
logotipo da Hearcaredirect

Resposta da Hearcaredirect

Hello,

Thank you for your review.

I would like to clarify that it was myself that picked up your original email - please note, not once were you told to go for the faster shipping method. The email stated:

'You won’t have received your parcel yet, as I can see that you opted for our ‘Standard Untracked (7-10 Working Days)’ shipping option, and your order was dispatched on December 20th. Please note, that today is only the 3rd full working day from the dispatch of your parcel, due to the festive days not being working days.'

You were reminded of the shipping option you selected, which was a 7-10 working day shipping option. The date the review was left was the 7th working day from dispatch due to the festive period, and was still within its delivery timeframe when it was delivered.

Please feel free to send us an email should you have any further queries. I would kindly ask that you amend your review to be a true reflection of your buying experience. Thanks in advance.

Kind Regards

Avaliado com 5 de um total de 5 estrelas

Good service

Good service, on time and what I wanted.

23 de dezembro de 2024
logotipo da Hearcaredirect

Resposta da Hearcaredirect

Hello,

Thank you for your kind review! I am glad to hear you were pleased with your order.

Kind Regards

Avaliado com 3 de um total de 5 estrelas

Waiting

There was a long wait from order time to receiving the product.

20 de dezembro de 2024
logotipo da Hearcaredirect

Resposta da Hearcaredirect

Hello,

Thank you for your review.

I would like to clear this issue up for you as I cannot see any prior emails from yourself. We would always recommend getting in touch with us via email first, as we will try our very best to sort any potential issues at hand. Of course, we would love to have the opportunity to do this before immediately receiving negative feedback.

Please note, you placed your order using our 'Standard Untracked (7-10 Working Days)' shipping option. As you ordered over the festive period, there were less working days than usual due to the holiday days falling on weekdays. Your order was dispatched on the 20th. The day you left your review was only the 5th full working day from dispatch, so it was before your estimated delivery date.

We also offer an expedited service for anybody who needs their order in a rush. :)

Please feel free to send us an email should you have any further questions!

Kind Regards

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