I think this might be a scam I paid over £60 nothing was delivered. When I sent a message to the so called company the reply was that we were equally liable for the delivery. At no point can I be liab... Ver mais
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What a waste of time, the company is advertising stock they don't physically have ? , also they sell express delivery that could not possibly be used , what a rip off , honestly if you don't want hass... Ver mais
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1 st class service, I sent an email to advise that my delivery was overdue, the company checked with Royal Mail who could not provide any tracking information so Hearing Aid Accessories sent a rep... Ver mais
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Anchors did not fit my Phonak speaker wire. The hole in the anchor cable through which the speaker wire must go was far too big, with the result that the anchor simply floats around. This result... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Hearing Aid Accessories is one of the UK's leading online stores for Hearing Aid Accessories, we buy direct from the manufacturers meaning we get our products for as cheap as possible resulting in great savings for our customers!
Informações de contato
Hinckley Road 227, LE3 0TG, Leicester, Reino Unido
- 01455 245749
- sales@hearingaidaccessories.co.uk
- hearingaidaccessories.co.uk
1,8
Ruim
207 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 75% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I am very happy with the product I…
I am very happy with the product I purchased and your customer service.
5 de fevereiro de 2021
Easy to use website to identify the…
Easy to use website to identify the correct batteries etc for my hearing aid. Competitive pricing and quick service.
Thank you
4 de fevereiro de 2021
Very helpful.
Very helpful. I had an online chat because I wasn’t sure what size domes I needed. I was given the information, ordered them and they turned up a few days later. Very good service at a good price.
1 de fevereiro de 2021
Sorry but didn’t work for me.
1 de fevereiro de 2021
Product as described quick delivery,
1 de fevereiro de 2021
Outstanding customer service
When the product I purchased turned out to be incompatible with my mother's hearing aids, the customer service I received was exemplary.
I telephoned to arrange return and my call was quickly answered by Joy, who suggested various alternatives and then emailed a returns label which arrived within minutes.
I posted the item back on a Friday and by Monday afternoon had received an email telling me the refund had been processed.
It is comparitively easy for online retailers to ship out products using automated systems which mostly work well. However, it is in dealing with problems that companies can distinguish themselves, as demonstrated on this occasion.
18 de janeiro de 2021
Avaliação não solicitada
Excellent service
13 de janeiro de 2021
I recieved the product about 2 weeks…
I recieved the product about 2 weeks after I received it. Charged it and it's worked gust fine. It was about 1/3 the price here at home.
13 de janeiro de 2021
Good part fitted and working well plus…
Good part fitted and working well plus quick delivery
12 de janeiro de 2021
Prodotto originale
9 de janeiro de 2021
Great company
Great company, great customer service that goes above and beyond to help you. I would definitely recommend.
8 de janeiro de 2021
The iCom I ordered came on time and was…
The ComPilot 2 I ordered came on time and was competitively priced. It has a problem but customer service are being very proactive in helping to sort it. thank you.
8 de janeiro de 2021
Review regarding ordered medicated wipes.
I ordered a tub of medicated wipes to clean my hearing aids. They arrived VERY QUICKLY - the next day or the day after.
5 de janeiro de 2021
Excellent Customer Service.
1 de janeiro de 2021
Excellent service
Excellent service. I ordered the wrong size Phonak hearing aid hooks for my son and emailed to ask if I could replace them with the right size. I had a quick response to let me know which size I needed and that a replacement would be no problem. I got the new hearing aid hooks very promptly and was very happy with the service. Highly recommend.
18 de dezembro de 2020
Easy payment and quick delivery item as…
Easy payment and quick delivery item as described
18 de dezembro de 2020
placed order for my mother in law very…
placed order for my mother in law very easy to do and delivery was quick
10 de dezembro de 2020
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