Hearing Direct International Ltd Avaliações 12.175

easy ordering, speedy delivery

Prompt delivery.

The person always knows what there talking about. Quick and efficient

Just what I needed and delivered in a timely way. Also follow was prompt and helpful

The batteries from power one not working in my Hearing aids (312).

Easy to navigate the site and I found the battery I required but quite a few were out of stock

We were very pleased with the service we received from hearing direct they took our order for our new phone dispatched very quickly sadly it wasn’t suitable for my husbands needs, they were very understanding & we were able to return the phone & our money refunded very impressed.

Found a product I used to buy retail and was told it wasn't made any more. Ordered 2. Had them in a few days.

Arrived earlier than expected.

Very dependable company. Orders delivered quickly and exactly as described on their website. I have ordered many times with no problem.

Can always provide the items I order quickly and promptly despite my own employers unable to do so. Well-Done as always
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I ordered on line, some Oticon GripTip Hearing Aid Domes on 2nd July 2024. I received acknowledgement of my order by email the same day, which stated: Quote "Hi Bill, we're getting your order ready to be shipped." and "Shipping method :Next Day delivery by 1pm".. for which I paid an extra £9.99 shipping charge. However, The items did not arrive by 1pm on 3rd July. I phoned Hearing Direct at 2.20pm to report non delivery and asked why I had not received the items. I was informed that the items were out of stock ! How could they state that they were getting my order ready to be shipped, to arrive by 1pm on 3rd July, if the items were out of stock?
I asked for and received a full refund. I was considering buying an Oticon Intent 1 for my wife from this company, but after my experience today, I will never buy anything from this company.

This is the worst service I have ever received from a company. First, I placed my order way back on February 22nd and was charged $4.49 for shipping (order #210121934). After 3 weeks I contacted customer service and was told it could take a month to get my order. After 5-6 weeks still no order so I contacted customer service again. They said that they would resend (2nd time). 5-6 weeks later I had not received the order and contacted customer service again and they said they'd resend again (3rd time). Finally, on June 6th it showed up. However, it was mailed postage due so I had to pay the post office $3.82 for postage. In the USA we call this fraud! I think the Better Business Bureau and FTC would like to hear about how you conduct business.

Always great service. Was told my auto reorder did not ship product was out of stock. But when product was available it shipped and was delivered promptly.

I purchased the Phonak hunting earphones, and suddenly after a couple of days, you decided it was out of stock.
And so I had to ask for a refund, very disappointing

Aucun problème, bien reçu. Merci