I found the app useful and helpful in assessing my current stress levels. However, I did not see in the T’s & C’s that there was a £29.99 monthly charge. My request to unsubscribe was actioned promptl... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Absolute disgrace!!! After asking for a £30 refund they send this email Hi Tracy, Thanks for reaching out. To support our small team, we kindly ask you to leave a positive review (5 stars)... Ver mais
A empresa respondeu
This app has the potential to to me amazing. Technology is not there yet, since Apple Watches cannot measure glucose yet, you’d need to manually enter your data.
A empresa respondeu
Amazing customer service. They were quick to answer any questions. Product itself is very good and compliments my IPhones health app as well. Highly recommend
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
HeartBit is a personal wellness companion designed to help you understand how your body feels throughout the day. We know how overwhelming health tracking can become — endless numbers, conflicting advice, and dashboards that leave you more confused than informed. HeartBit is built on a different idea: that paying attention to your body should feel calm, clear, and genuinely useful. Built for iPhone and Apple Watch, our widgets turn your current state into something you can read at a glance. Instead of raw numbers, you see friendly characters reflecting how you are right now — whether your body is calm, energized, under pressure, or simply asking for a pause. HeartBit brings together the essential signals that shape your day: stress, energy, heart, and glucose trends. It draws on your Apple Watch and Apple Health data. If you care about your long-term wellbeing, HeartBit is made for you.
Informações de contato
2,8
Bom
135 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
As pessoas também visitaram
pls contact me regarding continual…
pls contact me regarding continual charges after my trial subscription was cancelled. thank you.
29 de abril de 2026
Avaliação não solicitada
Resposta da Heartbit
We’re really sorry for the confusion around your subscription and how frustrating this situation feels. Please contact us at help@heartbit.app
so we can review your account details and sort this out together.
The HeartBit Team
I ordered the Heartbit trial for 1…
I ordered the Heartbit trial for 1 month and paid $6.99 on April 11, 2026. I immediately cancelled because I only wanted to try it for 1 month. On April 24, my account was charged $29.99 ....The trial period had not expired. It was next to impossible to figure out how to ask for refund. I emailed and they immediately responded that all they could do was refund me 1/2. This is totally unacceptable. I sent photos proving that I had NOT subscribed for $29.99. Live and learn, I suppose...but I DO NOT recommend this app....and on top of that, it didn't even do what it advertised!! Very disappointing. It wasn't even worth the 1 star that I had to give.
24 de abril de 2026
Avaliação não solicitada
Resposta da Heartbit
We’re really sorry for how frustrating this experience has been, especially with the unexpected charge and the trouble getting support. This isn’t the experience we want for anyone, and we’d like to take another careful look at your case and the details you’ve shared. Please reach out again at help@heartbit.app so we can review everything and work toward a fair resolution.
The HeartBit Team
Resposta da Heartbit
Glad you noticed the quick response, that’s exactly what we aim for! If you keep using HeartBit, we hope it continues to support your wellness routine, and feel free to share it with friends too.
The HeartBit Team
The team was very responsive
The team was very responsive and handled all queries well.
21 de abril de 2026
Resposta da Heartbit
Thanks so much, Felipe! Really glad we could help you out quickly. If you know anyone who'd benefit from better heart health insights, we'd love for you to share HeartBit with them.
The HeartBit Team
Good communication
Good communication. Good understanding company to deal with
Appropriate app
13 de abril de 2026
Resposta da Heartbit
We're so glad the communication stood out to you, Anne! It means a lot that you felt heard and understood throughout. If you know anyone who'd benefit from tracking their heart health, we'd love for you to share HeartBit with them.
The HeartBit Team
I have not used th subscription 3/22, 3/29, 4/3, 4/10, 4/12, 4/17
I have not used this subscription, I’m having difficulties with subscription cancellation, including ongoing charges. Customers also finding the cancellation process difficult, with many unable to stop subscriptions or contact customer service effectively. The price of the app was frequently criticized as being too expensive.
Date I was charged for 3/22, 3/29, 4/3, 4/10, 4/12, 4/17 cancel my subscription, and I want a refund
21 de março de 2026
Avaliação não solicitada
Resposta da Heartbit
Julie, we're sorry you've been struggling with this. We take billing concerns seriously and want to make this right for you. Please email help@heartbit.app with your account details and those charge dates so our team can review your subscription.
The HeartBit Team
That you help to give the Money back to…
That you help to give the Money back to my Bank
21 de abril de 2026
Resposta da Heartbit
We're glad we could help sort out the issue for you! If you ever need anything else, just reach out to help@heartbit.app.
The HeartBit Team
The response to my inquiry was great.
The response to my inquiry was immediate. The Customer Support was able to resolve my problem with expediency. Thank you.
20 de abril de 2026
Resposta da Heartbit
Thank you so much for your kind words!
We’re really glad to hear that our support team was able to assist you quickly and resolve your issue efficiently.
Your feedback means a lot to us and motivates us to keep delivering the best possible experience. If you ever need anything else, we’re always here to help!
Warning!!!
Warning! Warning! Warning
This is SCAM!!!
they promoted things which is not truth
Collect money without refund!
Fraud!!! Fraud!!! Fraud
17 de abril de 2026
Avaliação não solicitada
Resposta da Heartbit
Semyon, we're really sorry you feel this way. We take these concerns seriously and want to make this right. Please email us at help@heartbit.app with details about your specific situation so we can investigate and resolve this for you directly.
The HeartBit Team
The App does NONE of the advertised new…
The App does NONE of the advertised new features, just the same old heart rate.
You don't respond to help requests.
Cancel and refund or fix
Ross
13 de abril de 2026
Resposta da Heartbit
Ross, we're really sorry the app isn't meeting your expectations and that you haven't heard back from us. That's not the experience we want for you. Please email help@heartbit.app with your account details so we can personally look into the missing features you're expecting.
The HeartBit Team
Your app has too many hidden charges so…
Your app has too many hidden charges so therefore I canceled it and got no confirmation that has been canceled, but I have deleted my account with you and we never do business again and I’ve recommend other people not to do business with you
16 de abril de 2026
Resposta da Heartbit
We're truly sorry you had this experience and understand your frustration with the cancellation process. There are no hidden charges in HeartBit — all subscription terms are clearly shown before purchase, but we take your concerns seriously. Please email us at help@heartbit.app so we can verify your cancellation status and help resolve any billing questions you have.
The HeartBit Team
We’re not there yet!
This app has the potential to to me amazing. Technology is not there yet, since Apple Watches cannot measure glucose yet, you’d need to manually enter your data.
8 de abril de 2026
Resposta da Heartbit
Thanks for giving HeartBit a try, Mayra. You're absolutely right that glucose tracking isn't built into Apple Watch hardware yet, but we're excited about the manual logging feature helping you see how glucose correlates with your HRV and heart rate patterns in the meantime. We'd love to have you back as wearable tech continues to evolve!
The HeartBit Team
I have received very good customer…
I have received very good customer service from the team!
14 de abril de 2026
Resposta da Heartbit
Hi Ahmed!
Thank you so much for the kind words! We're thrilled to hear our team could help you out. If you're enjoying the app, we'd love it if you could share it with your friends!
The app work but not what I need may be…
The app work but not what I need may be great for someone else
13 de abril de 2026
Resposta da Heartbit
Thanks for giving our app a try, Anthony! We appreciate your honest feedback. If you ever want to explore more customization options in the future, we'd love to have you back – and feel free to share it with anyone who might find it useful!
La aplicación no funciona
La aplicación no funciona. Pedí la cancelación de la suscripción de inmediato y se negaron a hacerla. Me exigían que primero les hiciera una review de 5 estrellas, y luego me harían el reembolso. Eso es un chantaje. Ahora aceptaron a devolverme la mitad, con lo cual me robaron la otra mitad.
Esto es un fraude.
9 de abril de 2026
Resposta da Heartbit
Lamentamos mucho que hayas tenido esta experiencia tan frustrante. Jamás pedimos reseñas a cambio de reembolsos, eso va completamente en contra de nuestros valores, y queremos investigar qué sucedió exactamente en tu caso. Por favor escríbenos a help@heartbit.app con los detalles de tu comunicación con nosotros para que podamos resolver esto de inmediato.
The HeartBit Team
I had a great experience with this…
I had a great experience with this company. The support team was responsive and worked with me to resolve my issue quickly. I appreciate the professionalism and communication throughout the process. I would definitely recommend their service to others.
1 de abril de 2026
Avaliação não solicitada
Resposta da Heartbit
We're so glad the team could help you out quickly! It means a lot that you noticed the care we put into staying responsive and keeping you in the loop. If you know anyone who'd benefit from tracking their heart health, we'd love for you to share HeartBit with them.
The HeartBit Team
Great Communication & Followup
I found their professional replies and followup excellent. It can be scary committing to an app without understanding fully what it involves and this team made that process seamless.
10 de abril de 2026
Resposta da Heartbit
We're so glad we could make you feel confident in your choice, Joanne! Clear communication is everything to us, especially when it comes to something as personal as your health data. If you know anyone else who'd benefit from better heart health insights, we'd love for you to share your experience with them.
The HeartBit Team
Responded quickly when I asked for…
They responded quickly when I asked for a refund.
8 de abril de 2026
Avaliação não solicitada
Resposta da Heartbit
We're really glad we could help you quickly, Richard! If you ever decide to give HeartBit another try, we'd love to have you back. Feel free to share the app with anyone who might benefit from tracking their heart health.
The HeartBit Team
Fraud Alert- Heartbit
I was charged 3 times in the app. It doesn’t do much but charges a lot of money for it. I was NOT impressed and after I realized I was charged $36.98. I asked for a refund of the final $29.99 and all the company did was cancel my account, at my request, but no refund. Do not get caught in this FRAUD!
8 de abril de 2026
Resposta da Heartbit
We're really sorry this happened and understand how frustrating unexpected charges are. This isn't the experience we want anyone to have. Please email us at help@heartbit.app with your account details so we can look into the billing.
The HeartBit Team
A money making scam
I downloaded the app and was charged 99 p. Then followed other payments for varying amounts. No where did I see any detail of a subscription or direct debit. The bank declined a payment of 29.99 and blocked my card but still Heart.bit takes money or attempts it. The email address given to me by the bank was returned undelivered. Trying to cancel or get your money back is a marathon. The app promises much and only delivers costs and aggravation.
29 de março de 2026
Avaliação não solicitada
Resposta da Heartbit
Mr. Poulter, we're truly sorry for the frustration and confusion around the charges. This isn't the experience we want anyone to have with HeartBit. Please email us directly at help@heartbit.app with your account details so we can sort this out immediately and address the billing concerns you've raised.
The HeartBit Team
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.