Love my Heartbox Scotland. Love that you have choices to customize your box or to do add ons. My daughter & I have been splitting the contents of our monthly gift box. But I made sure we both got a '... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Always enjoy having the option to add to my Heartbox if I want. The items offered have always been first class and quality.
The products are great I look forward to receiving them every month it’s fun getting things from other countries
I’ve ordered add-ons before, especially the Julia Childs pieces. I did not receive the autumn add-ons I ordered, and last year I never received an add on necklace. And another time, when they offere... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Whether you are a Scot who has wound up on sunnier shores or just a fan of Scottish culture and talent who wants to discover more of our nation’s finest gifts, our beautiful premium products will bring Scotland to YOU. Every month, we will deliver a Heartbox packed with a wide selection of high-quality gifts encapsulating Scotland’s proud heritage. You’ll be surprised and delighted by our selections, which will bring little pieces of Scotland to you, wherever you are – and for a while at least, bring your heart back home. A Scottish subscription box where you choose how regularly you would like to pay. LITTLE PIECES OF SCOTLAND TO YOUR DOOR - WHEREVER YOU ARE.
Informações de contato
151 Broad Street, G40 2QR, Glasgow, Reino Unido
- 01415564353
- support@heartboxscotland.com
- heartboxscotland.com
4,7
Excelente
545 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I have been pleased with every box I've…
I have been pleased with every box I've received!! I'm always excited to see what's coming the next one. They get me more excited about upcoming trip to Scotland in April!
5 de dezembro de 2024
Resposta da Heartboxscotland
Thanks so much for taking the time to feedback and being part of our clan! We love sending you wee pieces of Scotland when you can't be here, I hope you have a wonderful trip.
Gemma
The Heartbox Team 💙 🏴
LOVE LOVE LOVE
I just love everything that I get in my boxes. I especially.love the add-ons .... I purchased the handbag to match my gloves that came in it.
12 de novembro de 2024
Resposta da Heartboxscotland
Thanks forAww thank you so much for the lovely review! 💙 We're so thrilled you're loving your Heartboxes – and how fab that you got the matching handbag too! We absolutely love curating those wee extras for our add-ons, so it's wonderful to hear they've been a hit.
Thanks for being part of our clan and letting us bring a little bit of Scotland to you each month. 👜✨
Gemma
The Heartbox Team 💙
Love this subscription
Love this subscription! Customer service is outstanding
12 de novembro de 2024
Resposta da Heartboxscotland
Thanks so much for the kind words Terri, thanks for being part of our clan.
Gemma
The Heartbox Team 💙
Every box is beautiful!
Every box is beautiful!
Quality items, beautifully packaged. You can tell that a lot of love goes into this.
12 de novembro de 2024
Resposta da Heartboxscotland
Thanks so much for the kind words Sharon, thanks for being part of our clan.
Gemma
The Heartbox Team 💙
Resposta da Heartboxscotland
Thanks so much for the kind words Cynthia, thanks for being a loyal part of our clan.
Gemma
The Heartbox Team 💙
Bagpipes have 3 drones
The items were great, but I was disappointed in the greeting cards. It's sloppy for a Scottish theme box to not get the correct imagery for the drones on a set of bagpipes, and very disappointing if AI was used to design this.
14 de outubro de 2024
Resposta da Heartboxscotland
Thank you so much for your honest feedback – we really appreciate you taking the time to share your thoughts. 💙
We’re so glad you enjoyed the items in your box, but we're genuinely sorry to hear you were disappointed with the greeting cards. We take great pride in representing Scotland as authentically as possible, and we completely understand how important those details are – especially when it comes to iconic imagery like the bagpipes.
We’ll definitely take your comments on board and ensure we’re even more attentive with our designs in future. Thank you again for your support and for helping us improve – it means a lot to us.
Warm wishes from Scotland,
Gemma
The Heartbox Team 💙
A wee bit of Scotland every month
We love getting our box every month! It’s like getting a little bit of Scotland 🏴 every month. The content is always unique and delightful.
14 de outubro de 2024
Resposta da Heartboxscotland
Thanks for taking the time to feedback and being part of our clan. We love sending you a wee piece of Scotland when you can't be here.
Sending warm wishes from Scotland,
Gemma
The Heartbox Team 💙
Love the products and communication was…
Love the products and communication was great when neede
14 de outubro de 2024
Resposta da Heartboxscotland
Thanks for taking the time to feedback and being part of our clan. We love sending you a wee piece of Scotland when you can't be here.
Sending warm wishes from Scotland.
Gemma
The Heartbox Team 💙
The clock did it for me
The clock did it for me! Beautiful!! I'd love a 2nd one for a friend's gift.How can I do that? I wasn't expecting the food portion of what was sent. I'm not that big of a tea person.
16 de outubro de 2024
Resposta da Heartboxscotland
Aww thank you so much for the lovely message! 💙 It means the world to us that Heartbox brings a wee bit of home to you. I’m so happy to hear the Tam was a hit.
Thank you for being part of our clan and for letting us share a little piece of Scotland with you each month!
Warmest wishes,
Gemma
The Heartbox Team 💙
I loved the items that were sent
I loved the items that were sent. It was a great box, and I was surprised. The only thing is that the shipping was very long.
11 de setembro de 2024
Resposta da Heartboxscotland
Hi Jessica, thanks so much for the feedback. Shipping from Scotland takes on average 2 weeks but can be a bit quicker. You can track your box as it leaves our Bonnie shores until it lands on your doorstep.
All of our boxes ship in the first week of each month, this means it can sometimes take a wee bit longer to receive your first box but they should arrive 1 month apart going forward.
Thanks for being part of our clan, we love sending you a wee bit of Scotland.
Warmest wishes,
Gemma
The Heartbox Team 💙
Clock
I am not sure if I just missed the literature, but i wish something was included about changing the time on the beautiful clock that was included in my box, or, if it can be changed at all.
16 de outubro de 2024
Resposta da Heartboxscotland
Hi Rachel, thanks for taking the time to feedback we did share a wee how to video on how to do this. I hope you love your heartbox, we can email you a link to this.
Warmest wishes,
Gemma
The Heartbox Team 💙
Heart belongs to Scotland
Love every HeartBox I receive. Brings me back to Scotland.
11 de setembro de 2024
Resposta da Heartboxscotland
We love being able to help you feel close to Scotland, thanks for being part of our clan.
Warmest wishes,
Gemma
The Heartbox Team 💙
Just love all the goodies every month
Just love all the goodies every month. Think I am going to add a chain to the plaid bag for a small crossbody purse for Christmas.
12 de agosto de 2024
Resposta da Heartboxscotland
Thanks so much for sharing,I am so pleased you love our Heartboxes.
Sending love from Scotland.
Gemma
The Heartbox Team 💙
Good quality and value!
Every item I have received has been good quality and I love the fact that they offer additional items to purchase as well. I've been very happy with my Heartbox subscription!
12 de agosto de 2024
Resposta da Heartboxscotland
Thanks so much for sharing,I am so pleased you love our Heartboxes and our add to box options.
Sending love from Scotland.
Gemma
The Heartbox Team 💙
I just love getting in touch with my…
I just love getting in touch with my Scottish heritage. It items have been great.
8 de julho de 2024
Resposta da Heartboxscotland
Thanks so much for sharing,I am so pleased you love our Heartboxes.
Sending love from Scotland.
Gemma
The Heartbox Team 💙
I love the surprise
I love the surprise. I always keep one box unopened so when I feel low it will cheer me up.
8 de julho de 2024
Resposta da Heartboxscotland
Awe Kay, this really touched me. Thanks so much for sharing, I am honoured that our Heartboxes make you feel so happy.
Sending love from Scotland.
Gemma
The Heartbox Team 💙
Angie B
I love the items that come to me every month. They are always packed well and fun to open.
8 de julho de 2024
Resposta da Heartboxscotland
Thanks for taking the time to feedback Angie, we love having you part of our clan.
Warmest wishes,
Gemma
The Heartbox Team 💙
Bringing a wee bit of Scotland to you
Bringing a wee bit of Scotland to you!
Each Heartbox is lovingly filled with wonderful Scottish products. I absolutely love it!
8 de julho de 2024
Resposta da Heartboxscotland
Thank you so much for your lovely words! 💙 It makes us so happy to hear how much you enjoy the monthly surprises and discovering more about Scotland’s towns, makers, and treasures.
Thanks for being such a valued part of our Heartbox clan – we’re so grateful to have you on this journey with us. ✨
Warmest wishes,
Gemma
The Heartbox Team 💙
I did not receive the Porridge
I did not receive the Porridge, Seed & Blueberry Bar that was supposed to be in this month's box.
10 de junho de 2024
Resposta da Heartboxscotland
Hi Melanie
Oh no! We will of course get this out to you, one of the team will be in touch.
Thanks for taking the time to feedback, someone will be in touch to rectify this.
Lachlan
The Heartbox Team 🏴
Always a wonderful box
Always a wonderful box with very thoughtful items. The customer support is more than friendly and helpful. I really recommend this beautiful subscription box.
10 de junho de 2024
Resposta da Heartboxscotland
Awe Kim thanks so much for the lovely words, it really means alot. Thanks for being part of our Clan.
Sending love from Scotland.
Lachlan
The Heartbox Team 🏴
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.