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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Hedon produce beautiful helmets and have an attentive customer service team. I’ve bought 2 of their helmets and most recently used their option of thicker cheek pads for one full face Heroine Interste... Ver mais

Avaliado com 5 de um total de 5 estrelas

5 ⭐ Both Gina and Anne were excellent and gave me options to try before going straight to selling me additional linings for the helmet , i certainly didn’t feel pressured into buying other it... Ver mais

Avaliado com 5 de um total de 5 estrelas

Okay to start off I tend not to trust marketing in general. However most of the images and video footage seemed to be from their actual factory showing their construction and materials. Considering... Ver mais

Avaliado com 4 de um total de 5 estrelas

Ordered a helmet and larger cheek pads in separate orders. Sent my measurements to someone at Hedon to verify, but it was still a bit big. So ordered the cheek pads. Both are amazing beautiful qua... Ver mais

Detalhes da empresa

  1. Loja de acessórios para equipamentos de motocicletas

Sobre Hedon

Escrito pela empresa

Based in London, Hedon believes in the perfect fusion of two essential elements: style and safety. Our brand represents a harmonious blend of cutting-edge engineering and timeless design, redefining the way you experience the open road.

Helmets and accessories crafted with meticulous attention to detail and noble materials, Hedon helmets are more than just protective gear; they are a statement of individuality and a testament to uncompromising quality. Built to last, our helmets are born from a passion for motorcycling and a deep respect for riders' safety, offering you the best of both worlds.

Join us in embracing the spirit of freedom, adventure, and unparalleled craftsmanship. Hedon Helmets - Where Safety Meets Style, Where Tradition Meets Innovation. Ride with confidence, ride with Hedon. #thehighisreal


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

587 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 63% das avaliações negativas

Normalmente responde dentro de 1 mês

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4,4

Todas as avaliações

(587)

173 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Amazing helmets. Great service

This is the third helmet I have bought from Hedon. They are such a good company to deal with, really helpful and ensure you get exactly what you need (especially if you order the wrong visor - they asked me if I wanted a different one that would match better!).

These helmets are seriously cool - people ask about it when I get off my bike - but also very safe and well constructed. The inside soft leather is also incredibly comfortable.

10 de maio de 2026
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Buying Experience a bit frustrating

Helmet didn’t ship in a timely, efficient manner. Also ordered two visors and they wouldn’t combine the purchases into one shipment, resulting in double shipping charges.

23 de abril de 2026
logotipo da Hedon

Resposta da Hedon

Hi John,

Thank you for sharing your feedback, and please accept our sincere apologies for the frustration caused by the delayed shipment and the handling of your visor orders.

You were initially advised that the helmet would ship by the end of April, but the dispatch was delayed and you had to contact us repeatedly for updates. We recognise that the communication from our side should have been more proactive and that the changing timelines understandably added to your disappointment.

We also understand your frustration regarding the two visors. As they were placed under a separate order using a different promotional code, our team did not combine them with the helmet order. However, we appreciate that this resulted in an additional shipping charge, and we are sorry that we were unable to provide a more convenient solution at the time.

After receiving the helmet, you requested a larger size, and we can confirm that the exchange has since been completed. We hope the replacement helmet now provides the correct fit and that you are satisfied with it.

Should you have any remaining concerns or require further assistance, please email aftersales@hedon.com and address your message directly to Aaron. I will personally review your enquiry and ensure it receives the appropriate attention.

Kind regards,
Aaron
Customer Services Supervisor

Avaliado com 4 de um total de 5 estrelas

The helmet is beautiful but as a note…

The helmet is beautiful but as a note for custom designs, you can’t really change anything after receiving the proofs. I was told changing the hardware from platinum to brass would mess up the paint and damage it. So the proof process is a formality and not actually part of the process. Once you hit submit it’s a done deal. Wish that were more transparent up front.

27 de abril de 2026
Avaliado com 5 de um total de 5 estrelas

Great product

Great product. Great packaging. Great service. So er there great. I have helmet, gloves and some spare visors.

The helmets are next level in every way and the gloves too.

21 de abril de 2026
Avaliado com 5 de um total de 5 estrelas

Incredibly fast delivery from the UK to…

Incredibly fast delivery from the UK to the US with great communication every step of the way. This is my 4th Hedon helmet, and they never disappoint—beautiful craftsmanship, perfect fit, and premium feel. Worth every penny.

22 de abril de 2026
Avaliado com 5 de um total de 5 estrelas

Great Communication and Service

The communication leading up to the shipment was exceptionally thoughtful.
Even though I ordered from Japan, I never once felt anxious about whether the product would arrive.
I truly felt that this company understands and cares about its customers.

21 de abril de 2026
Avaliado com 5 de um total de 5 estrelas

Amazing helmet

Fantastic customer services, and wow what can I say I’ve lusted after a Hedon helmet for around 3 years now, it hasn’t disappeared, I wore it for the first time yesterday and wow so light and the wind noise compared to my Shoie Glamster was night and day, if your wanting one get one they are absolutely amazing

15 de abril de 2026
Avaliado com 4 de um total de 5 estrelas

Love the product

Love the product, great quality, and very good customer service. I had only one concern, but decided to let it go. When I first received the helmet, it seemed to me that it had been a return. There was a small ding on the right side, the leather, over and to the left of the left eye was slightly rubbed and discolored from the rest and much of the gel coat (?) seemed to be milky in certain light angles (like it had been re-polished. This was just me being picky, but it’s something I noticed. However, I won’t be returning it. It’s a great helmet. Thanks

13 de abril de 2026

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