Hello Cake addressed my concern, even though it was a product they didn't produce , but it was a product of a company they bought.
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
First of all, the product itself is delightful! I also love the frankness of the company about what you provide: tools and assistance and help in our sexually intimate moments (even with ourselves!).... Ver mais
A empresa respondeu
The product i purchased , tingle to mingle . my wife was telling me she didnt feel anything different Stimulation wise , ,just the application itself. Honsetly i was a little disappointed as well... Ver mais
A empresa respondeu
My package was never delivered and I emailed twice to see if there was an issues and no one ever got back to me.
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
We’re on a mission to help the world have more fun sex (yes, really). Every product is designed to help individuals and couples try something new, fun, different. Each formulation, toy or specialty product is tailored to helping you try a specific type of new sexual experience.
Free Shipping on orders $35+
Discrete Shipping & Billing
100% Satisfaction Guaranteed or Your Money Back
Informações de contato
Calabasas, Estados Unidos
- hello@hellocake.com
- hellocake.com
3,9
Muito Bom
1 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The product is awesome
The product is awesome. Coconut lime lubricant is delicious
23 de janeiro de 2026
Resposta da Hello Cake
This make us so happy! We're so glad to hear you're enjoying everything! Thank you so much for your review!
Not received product yet
22 de janeiro de 2026
Resposta da Hello Cake
We are so sorry to hear about your experience! We appreciate you letting us know and providing us your valuable feedback. Please be on the lookout for an email from our support team to see if we can help make things right.
Signed me up for recurring shipments…
Signed me up for recurring shipments that I did not elect for myself.
22 de janeiro de 2026
Resposta da Hello Cake
We are so sorry to hear about your experience! We appreciate you letting us know and providing us your valuable feedback. On our end we do not have the ability to add a subscription to an account. This can only be done at the time of individual sign up. Each purchase must select a one time order or a subscription option. Please be on the look out for a separate email from our team to continue assisting you.
I didn’t feel anything
20 de janeiro de 2026
Resposta da Hello Cake
We are so sorry to hear about your experience! We appreciate you letting us know and providing us your valuable feedback. Please be on the lookout for an email from our support team to see if we can help make things right.
Simple and easy
Simple and easy. Excellent product without the after effects. Highly recommend
23 de dezembro de 2025
Resposta da Hello Cake
This make us so happy! We are glad you're enjoying your item!
Resposta da Hello Cake
This make us so happy! Thank you so much for your review!
Did nothing for me…
Just didn’t work for me. Will use til, they’re done. If anything changes. I’ll be sure to update.
30 de dezembro de 2025
Resposta da Hello Cake
Hi Sheda, We're so sorry to hear you didn't get the results you were looking for. You can reach out to your doctor in the "Messages" section of your dashboard to review the results you are currently seeing to see what they might recommend. We appreciate your feedback and we can be reached at any time at hello@hellocake.com if you need anything.
They honor their warranty no questions…
They honor their warranty no questions asked. Super legit.
29 de dezembro de 2025
Resposta da Hello Cake
Thank you so much for your review!
Resposta da Hello Cake
This make us so happy! We're so glad to hear you're enjoying everything! Thank you so much for your review!
Awful. They changed their product to a lesser/cheaper device. SAVE YOUR MONEY.
Awful. I had the original blue device and what they sent me was absolutely a different product and looks different. It doesn’t function at all the same as the blue one I still own. It’s simply the worst, no suction. Any positive review is most likely for the previous device. Submitted return request and haven’t heard back. I guess I’ll just have to tell all the women I know to stay far far far far away from this brand. If I could give 0 stars I would. $50 down the drain, please learn from this review and SAVE YOUR MONEY and go buy from a different brand who actually has good customer service.
30 de dezembro de 2025
Resposta da Hello Cake
We are so sorry to hear about your experience! We appreciate you letting us know and providing us your valuable feedback. Please be on the lookout for an email from our support team to see if we can help make things right.
I bought a device it worked and stopped…
I bought a device it worked and stopped working reached out to hello cake. I have multiple devices I use and are good products but once in a while you get a defective one. Submitted a request for replacement no issues a replacement was sent in the mail took couple weeks to arrive. Great customer service and care provided they stand behind their product and customer satisfaction is guaranteed.
29 de dezembro de 2025
Resposta da Hello Cake
This make us so happy! We're so glad to hear you're enjoying everything! Thank you so much for your review!
Great customer service
Great customer service. Great product. Truly happy customer.
29 de dezembro de 2025
Resposta da Hello Cake
This make us so happy! We're so glad to hear you're enjoying everything! Thank you so much for your review!
Resposta da Hello Cake
This make us so happy! We're so glad to hear you're enjoying everything! Thank you so much for your review!
It don’t Work @ All … Sorry I have to…
It don’t Work @ All … Sorry I have to get the product back .
Thx.
23 de dezembro de 2025
Resposta da Hello Cake
We are so sorry to hear about your experience! We appreciate you letting us know and providing us your valuable feedback. Please be on the lookout for an email from our support team to see if we can help make things right.
Awful customer service response time
Awful customer service response time . Vague tracking of order which took far too long . Slow and not customer oriented
22 de dezembro de 2025
Resposta da Hello Cake
We are so sorry to hear about your experience! We appreciate you letting us know and providing us your valuable feedback. Please be on the lookout for an email from our support team to see if we can help make things right.
Easy to use and usefyl directions
19 de novembro de 2025
Resposta da Hello Cake
This make us so happy! We're so glad to hear you're enjoying everything! Thank you so much for your review!
Resposta da Hello Cake
Thank you so much for your review! We hope you enjoy your purchase!
Hello Cake com was very prompt and…
Hello Cake com was very prompt and understanding with my problem. I would recommend using them.
18 de novembro de 2025
Resposta da Hello Cake
Thanks for your review! We appreciate your positive feedback and look forward to fulfilling all future purchases! Enjoy!
Customer service was excellent
Customer service was excellent. My product stopped working and they shipped me a new one.
18 de novembro de 2025
Resposta da Hello Cake
This make us so happy! We're pleased to hear you were satisfied with your experience with our team. We hope you enjoy your replacement!
Time from order to receive product great product, quick service was…
Time from order to receive product was rapid.
Love the product. It dispenses easily and feels great
17 de novembro de 2025
Resposta da Hello Cake
Thank you for your amazing review! We're pleased to hear you were satisfied with our service. Enjoy!
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