Henry Meds Avaliações 

What used to be a great company to deal with as turned into a circus
They automatically bill your credit card
Then you have to argue for a refund
I would highly suggest not wasting your time or money with this company
There’s far better managed companies out there for your health needs

Trustworthy, professional, prompt, reliable. Customer service agent Camille listened carefully to my concerns and addressed them in a patient, understanding and compassionate manor. I told them what I thought was best for me and they put my concerns first.

LNP Melinda was great, she asked all questions about my health. I haven't received my prescription yet because I just talk to her today.

I was a client of Henry Meds from March 25-26 and the experience was wonderful. The nurse practitioners are great. I like the fact I can speak with a medical professional when I need to. I do agree with another reviewer that getting through on the phone can be tough, but if you leave a message they will call you back usually within a few hours. I just renewed my subscription (currently shipping) with Henry Meds because it was flawless the last time. I investigated so many other providers for GLP-1, but the hidden fees and membership fees all came to the same price as Henry, so I stuck with them. I highly recommend Henry Meds.

Tamika B. Was prompt, professional, and extremely helpful. She was also quick to respond and to take care of my questions. She truly made my situation better than expected. I appreciate all her support! Thank you!

I was initially upset and was considering switching companies. I was finding communication different. Last Friday, I spoke with Patricia S. Her customer service totally exceeded my expectations. She followed up with me today.
Patricia saved you a customer.
You have a great employee!

This company has a toxic situation. They want you to have an appointment but then you find out you cant see the providers because they are waiting for new ones to on board. No consistency, overcharged, after a month of no response got a long blanket email with no actual assistance. There are better companies.
Do not sign up, cancel immediately!!!!!

Was great at first… for the last three months I have been chasing the prescription I signed up for that was supposed to cover a two month period. I have called non stop and emailed for two months and the response I got was told that the base was for an amount that is essentially the trial amount and the fact that my body doesn’t work off of the baseline number that it’s essentially my own fault, even though the provider wrote the prescription for the amount that I am trying to get. Total scam don’t do it.

I had a really great experience with my provider on a follow-up telehealth visit in order for me to get my prescription renewed. Jennifer Fix, my provider, listened to me and was kind and friendly. I have enjoyed my experience with HenryMeds to date.

Quick and easy visit, and my medication was refilled right away. Cost is still quite high though, especially considering that the cost of these medications are coming down significantly.

Had an appointment with a provider 7am today and she didn't bother to show up! Wasted my time! This is not the first terrible experience I had with these people

I continue to be VERY disappointed with Henry Meds. They recently switched medical providers and directed clients to choose 1of3 choices. One of the choices was to do nothing and the subscription would not be renewed. I did nothing to renew and yet they charged me almost $300.00 without an appointment or consent.

I have tried to contact them and, as usual, I am getting no response!!

Not only is this frustrating it is fraudulent.

I hav been using Henry Meds for over a year. There have been a few hiccups along the way, but their customer service responds and corrects issues quickly.

DO NOT USE THIS COMPANY FOR TRT! I began treatment with them about two months ago, and initially everything was fine, besides my first appointment being canceled last minute by the provider. Although it was annoying, I was able to reschedule within a couple of days. Last month, they sent my three emails saying I would get a follow up email about my labs. Since I never got one, I emailed their customer service TWICE and got no response. Then I called customer service and finally received my lab order. After getting labs, I went online to schedule a follow up with a provider but didn't see any way to do it. So I emailed customer service again and was told there are no appointments for FOUR WEEKS! Which means they won't refill my TRT for over a month. A quick google search and you find this company is a mess. I tried calling customer service and now you can only leave a message. Seems like they're going under to me. What is so infuriating is the lack of any kind of apology or empathy from their reps. In addition, they're taking new customers despite not being able to serve the ones they already have--which from a medical standpoint is incredibly unethical. There are lots of other companies who provide TRT, so make sure you steer clear of this one!

Just a joke of a company - I have to leave Henry Meds for a better provider - I should have left the first time this heppended to me. I am currently 5 weeks without my testosterone. Poor notification of when lab work is needed (especially if you travel for work), won't provide trt without lab work then a consultation with a medical person. It is very hard to get appointments with the medical staff - waited 10 days for an appointment only to have it cancelled and rescheduled 2 weeks later. BUT - I STILL HAVE TO PAY EVERY MONTH!!

I am a former subscriber to Henry Meds. They have been very responsive and quick to fill prescriptions. I did notice I had some difficulty in getting an appointment with a doctor and was told they are transitioning and adding more doctors.

I have contacted Henry Meds several times with no response. That is the problem! I give permission to Henry Meds representatives to use my name to find my emails and have someone respond to me.

At least on this forum someone has responded.

STAY AWAY FROM HENRY MEDS. I was getting my testosterone from them for two years and they were a great company. Always fast and responsive. Then three months ago things changed. They stopped shipping my medicine but continued to charge my credit card 129.00 a month after I cancelled my subscription. This has been happening for three months. I've called about 15 times and left messages, but nobody returns calls. I've wanted to block them from charging my card, but Chase says because it is a subscription I can’t do that, so I have to dispute the charge every month. Chase says I must cancel the card but still can’t guarantee that will work. WTF? I just signed up with another company which is a lot cheaper if I pay a year up front. Which I have. BTW, When I cancelled my 129.00 a month subscription with Henry Meds, I got a pop-up offering for me to continue for 77.00 a month. Great deal, if I could get the product.
Google, "What happened to Henry Meds"

I dont know how all these reviews say the staff is polite and responsive it is next to impossible to speak with a real person they have been super late sending me the order so I can schedule my blood work then once I get the blood work done they don't have an appointment to meet with one of their doctors for 2 to 3 weeks so I've paid for 12 months worth of service and at best I've gotten 9 and a half months worth of treatment the rest of the time is me waiting around to speak to a human being because they forgot to send my lab order

I leave messages, I send emails, nothing but the run around. It takes several days to get a resposne to an email and its always a 'blurb' response. No call backs from my voicemails. But as sure as the sun will rise tomorrow, they charge my card $149 like clockwork.

If only the service was half as reliable as their billing department.