Here We FloAvaliações 

508
O TrustScore é 3.5 de um total de 5

3,3

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I tried to log in to cancel my subscription as am getting too many deliveries but at first it didn’t even recognise my email, then it showed me my account but showed there were no active subscriptions... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I’ve been using the pads and liners from Flo for a long time since the pads from other brands always give me bad reactions. I suffer from extremely heavy periods and these pads are so comfy. Decided... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

I ordered from hereweflo in mid April and had not received my items by May. I emailed customer service numerous times and received no answer or acknowledgment. I came to Trustpilot to see if others ha... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I’ve been using Flos pads for about a year now and love them, if I ever have to use another brand now I really notice the difference. I used to get rashes from the old brands but since switching... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Centro de Saúde e Beleza
  2. Atacadista de artigos de higiene
  3. Loja de produtos de higiene

Escrito pela empresa

Bloody brilliant period care, sensitive bladder and sexual wellness care that’s better for your body + the planet.


Informações de contato

3,3

Bom

O TrustScore é 3.5 de um total de 5

508 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de pedidos de avaliações

Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas

Respondeu a 70% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,3

Todas as avaliações

(508)

26 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Big flo pad fan

I’ve been using Flos pads for about a year now and love them, if I ever have to use another brand now I really notice the difference.

I used to get rashes from the old brands but since switching to Flo haven’t had any at all.

Love them!

6 de maio de 2026
Avaliação não solicitada
logotipo da Here We Flo

Resposta da Here We Flo

Hi Katherine,

Thank you for taking the time to leave us a review. We LOVE to hear that you're a big fan of our pads!

Warmly,
The Here We Flo team x

Avaliado com 3 de um total de 5 estrelas

A love hate relationship, but the healthy kind! ✨

Firstly I absolutely adore that this is a woman owned and led brand doing real things for woman and their health. The packaging is simple but super cute, vegan friendly, they donate profits, their website is raw and real and I can’t stress just how much I love everything about about this brand. As soon as I discovered them I purchased their regular, super and super plus tampax range feeling like my life was about to change! This is where I was a little more disappointed. The tampons themselves seem shorter so they are very comfortable, I can’t fault this at all however I found them to be less absorbent than a brand I had been using which means I was having to change much more regularly (not ideal at a Wembley gig believe you me!) and doubling the amount of Tampax I would get through in a month. This creates more waste and more of a financial impact. I also had a few occasions in a public bathroom where my Tampon didn’t release from the applicator so I had to take it out and reinsert ‘manually’ if you will which isn’t ideal with the talons I have. 🤣 I will give the pads a go however quite disappointing on the Tampax side. Saying this, my experience won’t be everyone else’s so please take this as a note rather than a reason not to give these a go because I really would recommend trying them for yourself and being kind to your body whilst backing such a wonderful brand. ✨

27 de junho de 2026
Avaliação não solicitada
logotipo da Here We Flo

Resposta da Here We Flo

Hi Chey,

Thank you for taking the time to leave us a review! Your feedback means a lot to us.

We're really sorry to hear that you haven't had a great experience using our tampons. We'll make sure we pass your feedback around absorbency onto the relevant team.

As you mentioned you're keen to try our pads, please drop us an email at hiya@hereweflo.co and we'd love to share a discount code with you to use on our website.

Warmly,
The Here We Flo team x

Avaliado com 5 de um total de 5 estrelas

Made the switch to underwear

I’ve been using the pads and liners from Flo for a long time since the pads from other brands always give me bad reactions. I suffer from extremely heavy periods and these pads are so comfy. Decided to take the plunge and switch to the underwear and so far (albeit were a few hours in to my first pair), I am loving them!
Shipping was a bit delayed, but lucky it was as I somehow managed to order half my order in the complete wrong size. Emailed the team who switched sizes for me all in the same day. Kay was excellent and was so helpful with anything I needed.
100% recommend this company and their products,

26 de junho de 2026
Avaliação não solicitada
logotipo da Here We Flo

Resposta da Here We Flo

Hi Sophie,

Thank you for taking the time to leave us a review 💖 We LOVE to hear that you're loving both our pads and pants!

Warmly,
The Here We Flo team x

Avaliado com 3 de um total de 5 estrelas

PLS JUST MAKE THE PADS MORE STICKY

18 de junho de 2026
Avaliação não solicitada
logotipo da Here We Flo

Resposta da Here We Flo

Hello,

Noted. Thanks for the feedback - we've passed it to the team. In the meantime, if you want to share any more detail about which product you're using, drop us an email at hiya@hereweflo.co and we'll make sure it gets to the right people.

Warmly,
The Here We Flo team

Avaliado com 1 de um total de 5 estrelas

Impossible to cancel my subscription

I tried to log in to cancel my subscription as am getting too many deliveries but at first it didn’t even recognise my email, then it showed me my account but showed there were no active subscriptions for me to be able to cancel (am still receiving products and being charged so there must be a subscription somehow); then I emailed their given address almost 2 weeks ago and no response, so I tried their Facebook account, and just got a response saying to email them, which they don’t respond to! Really undermined my trust in this brand - how can it be this hard to cancel your subscription if you’re a legit company? Not a good look. I will never use them again and will not recommend them to friends.

18 de junho de 2026
Avaliação não solicitada
logotipo da Here We Flo

Resposta da Here We Flo

Hi, thank you for taking the time to leave this review - and we're really sorry. We completely understand why it's knocked your trust in us.

We want to make this right. Please drop us an email at hiya@hereweflo.co and flag this review in the subject line - we'll make sure it lands with the right person and gets resolved properly, not bounced around.

We hope we get the chance to fix this for you.

Warmly,
The Here We Flo team

Avaliado com 5 de um total de 5 estrelas

A game-changer for women’s period health

They feel so soft and comfortable to wear. The liners have made a big difference to my plastic impact and interaction with chemicals. I’m thrilled I can now buy these in some supermarkets. Thank you for caring about women’s health and creating these products! Good quality top product.

10 de junho de 2026
Avaliação não solicitada
logotipo da Here We Flo

Resposta da Here We Flo

Hi Lauren,

Thank you for taking the time to leave us a review - we appreciate you, and are so happy to hear you love the liners!

Warmly,
The Here We Flo team

Avaliado com 1 de um total de 5 estrelas

Horrendous

I ordered from hereweflo in mid April and had not received my items by May. I emailed customer service numerous times and received no answer or acknowledgment. I came to Trustpilot to see if others had had issues and someone else had mentioned they were refunded by their bank. I have done this myself and the bank has given me a temporary refund - however the company has dared to dispute the claim! My bank is still supporting thankfully but I will never use the company again and urge others to not order online from them as they may have the same experience. It is June now and I have had no items delivered or a response to my emails. They used to be a good company and I had ordered from them before with no issues, but this is an insult. They have no respect for the women they claim to support which is a shame as a disabled woman their products were so handy!

12 de abril de 2026
Avaliação não solicitada
logotipo da Here We Flo

Resposta da Here We Flo

Hello,

Firstly, thank you for taking the time to leave us a review.

We're really sorry - this doesn't sound like an experience we want one of our customers to have had.

We don't have visibility on your order from here, but we genuinely want to sort this out. Please drop us an email at hiya@hereweflo.co with your order details and we'll make sure it lands with the right person this time.

You mentioned you'd ordered from us before without any issues - we know we've let you down here and we'd like the chance to make it right.

Warmly,
The Here We Flo team

Avaliado com 1 de um total de 5 estrelas

The worst experience opening the pads

The worst experience opening the pads. Difficult, annoying and frustrating. It’s gives you enough time to hate the brand, the product and the price

1 de junho de 2026
Avaliação não solicitada
logotipo da Here We Flo

Resposta da Here We Flo

Hi Carolina,

Firstly, thanks for taking the time to leave us a review. That's not the experience we want anyone to have - and "enough time to hate the brand, the product and the price" is a line we're taking seriously, not brushing off.

Opening a pad should be the last thing on your mind when you need it most. We're sorry it wasn't, and we've passed your feedback to our product team.

If you'd like to share which product you were using, please email us at hiya@hereweflo.co - we'd genuinely like to understand the specifics.

Warmly,
The Here We Flo team

Avaliado com 5 de um total de 5 estrelas

Absolutely love these products

Absolutely love these products! Have bought in store and on line (easy and quick delivery). The package is fun and love that they get your flo changes and gives you variety. Most importantly it’s safe and when my Daughter starts here period I’m not going to be worried about what she’s using. Love it x

22 de abril de 2026
Avaliação não solicitada
logotipo da Here We Flo

Resposta da Here We Flo

Hi Suzanne,

Thanks so much for taking the time to leave us a review. We're so happy to hear that you love the products!

Warmly,
The Here We Flo team

Avaliado com 1 de um total de 5 estrelas

Disappointed

Disappointed. Tampons are useless - no absorbency at all. Pads aren’t much better. Waste of money.

11 de abril de 2026
Avaliação não solicitada
logotipo da Here We Flo

Resposta da Here We Flo

Hello,

We're sorry that you haven't had a good experience when using our products!

Absorbency issues can sometimes come down to product fit (flow level, size) so we'd love to help figure out if there's a better match for you. If you drop us an email at hiya@hereweflo.co we'd love to help find a solution. 💖

Warmly,
The Here We Flo team

Avaliado com 1 de um total de 5 estrelas

I wanted so much to like the sensitive…

I wanted so much to like the sensitive bladder pads, and whilst they do keep any smell at bay magnificently they bunch up and the stickiness is virtually non existent, to the point where I’ve just noticed the pad down the leg of my leggings 😳 a shame as I ordered 2 months worth thinking maybe it was a bad batch, I’ll have to go back to other brands I’m afraid

23 de março de 2026
Avaliação não solicitada
logotipo da Here We Flo

Resposta da Here We Flo

Hi Kelly,

Firstly - thanks for taking the time to leave us a review.

You gave us a real chance ordering two months' worth, and we didn't deliver. The odour protection working well but the fit failing completely is exactly the kind of feedback our product team needs to hear - so thank you for taking the time, even if the experience wasn't what it should have been.

If you drop us an email with your order number at hiya@hereweflo.co we'll be able to help you out.

Warmly,
The Here We Flo team x

Avaliado com 5 de um total de 5 estrelas

Fantastic!

I've been using Here We Flo pads, tampons and liners for some time now. And I am completely satisfied 99% of the time. Every time. They are FANTASTIC. Especially the fact that I can buy a mix of day and night pads in one pack and regular and super tampons in one pack. Truly designed with women in mind and makes purchasing cost effective! Would love the option to have day and night long pads in one box too! As I sometimes have to double up on my heavy day, with the night pads. The long night pads aren't as accessible in terms of being available in stores (at the same great prices) or at Holland & Barratts in store or online. They only seem to be available via Here We Flo directly.

1 de março de 2026
Avaliação não solicitada
logotipo da Here We Flo

Resposta da Here We Flo

Hi Yemaya,

Thanks for taking the time to leave us a review! This genuinely made our day.

The mixed packs are one of our favourite things too, so we love hearing they're landing the way we intended. We've noted your suggestion about a day and night long pad bundle, it's a great shout and we're passing it to the team. Watch this space.

Warmly,

The Here We Flo team x

Avaliado com 5 de um total de 5 estrelas

Fantastiske produkter i en hel anden…

Fantastiske produkter i en hel anden liga end jeg nogensinde har oplevet. Milevidt fra Libresse og Always etc. plastik produkter. Desværre sender de kun til UK

1 de fevereiro de 2026
Avaliação não solicitada
logotipo da Here We Flo

Resposta da Here We Flo

Mange tak! 💖

That really means a lot to hear - and we love that you can tell the difference from the plastic-heavy alternatives out there. That's exactly what we're here for.

We hear you on the shipping - you're far from the only one asking, and it's something we're actively working on. Watch this space.

Warmly,

The Here We Flo team x

Avaliado com 1 de um total de 5 estrelas

Items not delivered

I placed an order for multiple products from Here We Flow on the 23rd January. I emailed to ask when they would be delivered last week and they asked me to wait until early this week before contacting them (I had to email twice to get a response).
I emailed again to say they had not been delivered but they have not replied.

I will be calling my bank in the morning to get my money back.

Its a shame but they are not worth the hassle

14 de fevereiro de 2026
Avaliação não solicitada
logotipo da Here We Flo

Resposta da Here We Flo

We're sorry - this is not the experience we want anyone to have, and the lack of response from our team made a frustrating situation so much worse.

If this is still unresolved, please do reach out to us at hiya@hereweflo.co and we'll make sure it's picked up properly. We'd like the chance to make it right even at this late stage.

Avaliado com 3 de um total de 5 estrelas

They're OK

So the pads are super comfortable and so much nicer than the ordinary pads that you buy from the shop, they don't make me feel itchy or sweaty but I've knocked 1 star off for the fact I feel they need more sticky stuff on the pads and wings, they bunch up quite easily and I get worried about it leaking because it's moved and I've also knocked another star off because you don't get a choice of a single size tampon. They only come in tubs of 2 sizes which doesn't work for me. My flow is never particularly heavy so I don't need super tampons, I only need regular but you can't buy 1 size on its own so I have to buy a tub with super tampons in it when I'm not going to use them so it's a waste. Otherwise they are good and cheaper than others that are similar but I won't be buying the tampons again unless they start selling them in single size tubs.

9 de dezembro de 2025
Avaliação não solicitada
logotipo da Here We Flo

Resposta da Here We Flo

Thank you - really glad the pads are working for you and that your skin is happier for it, that's exactly what they're designed to do.

Two bits of feedback we're taking note of: the stickiness and bunching issue is something we're hearing and passing to our product team, and the single-size tampon option is a completely fair ask - the mixed tubs work brilliantly for some and not at all for others, so that's useful to know.

We'll make sure both land with the right people. Thanks for taking the time to be so specific - it genuinely helps!

Warmly,
The Here We Flo team x

Avaliado com 1 de um total de 5 estrelas

Terrible customer service

Terrible customer service. My order was purchased 19th Jan and hasn’t arrived almost a month later. Multiple emails sent to the here we flow, messages on social media and NO response. Really really disappointing.

10 de fevereiro de 2026
Avaliação não solicitada
logotipo da Here We Flo

Resposta da Here We Flo

Hey Naomi,

We're really sorry - not receiving your order and then getting no response across multiple channels is a terrible experience and we understand why you're disappointed.

We're sorry we're only responding to this now. If there's anything still unresolved, please email us at hiya@hereweflo.co and we'll make sure it's dealt with properly.

Avaliado com 3 de um total de 5 estrelas

The product itself is pretty good and I…

The product itself is pretty good and I really like the minimal plastic. I like the fact there are no chemicals either. The main problem is the website. It’s not easy ATALL to navigate your account to find and edit subscriptions and it’s confusing once you do eventually find it. It’s a shame because I love the product & the company but the website lets it down. And seeing Hello Gorgeous each time does grate a bit after a while 😬

9 de janeiro de 2026
Avaliação não solicitada
logotipo da Here We Flo

Resposta da Here We Flo

Thank you for this - genuinely useful feedback and we're glad the products and our values are landing for you.

The subscription management piece is something we know needs work and you're not the first to mention it, so this goes straight to the right team. We want it to be as easy as the products are good.

Avaliado com 1 de um total de 5 estrelas

Great product but don't buy online…

Great product but don't buy online there website had problem was made to feel it was my error , ended up not sending product back , for ten proud a pair you would think that sending 3 pairs in the right size as a good will gesture might have been easy and not break the bank customer service Great if you send the itemback by two weeks I'll buy from a store this time .....great product poor customer care ...passed them on to a friend as they are amazing I must highlight it's not how everyone should run a business, however there website was having problems but this was not advertised untill I contacted them , many Blessings x

23 de outubro de 2025
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Sizing is way off.

Love the look etc but the sizing is way out. I wear a size 12 and even the large which says size 16 was soooooo tight on the waist. I have no hope in the medium as it was too painful to wear. Shame. I contacted the company but no reply.

22 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great customer service.

We had a problem with missing products (parcel opened before delivery) it was immediately rectified.
Very happy with all the pads, will definitely start a subscription.

31 de outubro de 2025
Avaliação não solicitada

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