Using Hers to help with my weight loss journey has enabled me to view food differently and allowed me to take note of how poorly I was actually eating before. It’s app allows easy viewing of progress... Ver mais
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Veja o que dizem as avaliações
I'm losing weight for the first time in 10years.. prior to this I tried literally everything! I don't use the nutrition tracker as I plan meals ahead of time & work out macros myself (works for me). I... Ver mais
A empresa respondeu
The ongoing support and guidance over the past 14 months have far surpassed my expectations. And now I am in the maintenance phase, the contact, updates and reminders help me to stay on track. Im enjo... Ver mais
I have had a very positive journey with Hers so far. I was able to schedule my initial consult at a time that suited my busy family life and I felt that I was given enough information and say in my... Ver mais
Detalhes da empresa
Escrito pela empresa
Healthcare that treats women better. Hers is healthcare designed around women, not just their symptoms. We connect the dots across your health, with expert clinicians, personalised care and treatment that adapts to your needs and where you want to go next.
Informações de contato
Level 3, 155 Clarence St, 2000, Sydney, Austrália
- Hello@hers.com.au
- hers.com.au
4,6
Excelente
2 mil avaliações
Pede aos clientes que avaliem
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Great company providing good systems and support
Great system and support - easy to follow and plenty of advice along the way - the coach is worth the extra money. Has been beneficial joining up and seeing the results.
10 de setembro de 2026
Avaliação não solicitada
Resposta da Hers
Hi Richard,
Thank you so much for taking the time to share this. We are really glad to hear that the program has been working well for you and that you are already seeing results. It is wonderful to know that the support and guidance along the way have made a difference, and we will be sure to pass your kind words on to your health coach.
We are so pleased to have you as part of the Juniper community and we look forward to continuing to support you on your journey.
Warm regards,
The Juniper Team
Appetite was definitely decreased
Appetite was definitely decreased. I didn't even feel like snacking when watching TV. I had way more energy and managed to complete at least 6000 steps per day. I love the Calorie tracker.
9 de setembro de 2026
Avaliação não solicitada
Resposta da Hers
Hi Tish,
Thank you so much for sharing this, it is wonderful to hear how well you are responding to the program. Decreased appetite, more energy, and hitting your step goals are all fantastic signs that things are moving in the right direction. And we are so glad you are loving the calorie tracker. Keep up the great work and we look forward to continuing to support you on your journey.
Warm regards,
The Juniper Team
Ielle - A Fantastic Juniper team member!
Ielle contacted me after the need for me to escalate a problem and complaint due to an unexpected cancellation of my treatment and misinformation being shared as a result of a consultation. I was extremely frustrated and upset with Juniper as a result. Ielle was fantastic. She had reviewed all my emails, my account, the consultation notes and my correspondence with the earlier support person. She called me directly, already fully informed and with a clear path forward to resolve my problem. She solved it, and ensured my next delivery would be expediated so I would not miss my next treatment. Ielle also offered me a discount as a good-will gesture. I can say she has completely turned around my negative feelings about Juniper (which had occurred due to a few stuff ups) - my anxiety was removed, and I am once again a happy customer thanks to Ielle.
8 de setembro de 2026
Avaliação não solicitada
Resposta da Hers
Hi,
Thank you for taking the time to share such a detailed and heartfelt review. We are truly sorry for the frustration and anxiety the initial experience caused you and we completely understand why you felt the way you did.
That said we are absolutely delighted to hear that Ielle was able to turn things around for you so completely. We are so glad your anxiety has been lifted and that you are feeling like a happy Juniper member once again. That means everything to us.
We look forward to continuing to support you on your journey ahead and we promise to keep working hard to make sure experiences like the initial one become a thing of the past.
Warm regards,
The Juniper Team
Havent had any problems with Juniper
Havent had any problems with Juniper, lost 12kgs and have plateaud now but i know i cant just rely on the medication alone, i have to get to excercising now.
8 de setembro de 2026
Avaliação não solicitada
Resposta da Hers
Hi Racquel,
Thank you for sharing such a great update.
12kg down is a fantastic achievement and you should feel incredibly proud of yourself! We can also connect you with our Medical Support team should you need any support in managing plateaus. Just feel free to send us a message anytime, and we will be here to help.
We are always here to support you along the way so please do not hesitate to reach out whenever you need us. We are cheering you on!
Warm regards,
The Juniper Team
Resposta da Hers
Hi Kate,
Thanks so much for the lovely feedback! We’re so glad to hear you’ve consistently had a great experience with Juniper and our team.
We really appreciate you taking the time to share this with us!
Warmly,
The Juniper Team
Juniper my weightloss partner
Juniper has been my weightloss partner for nearly three years. The technology used is really helpful. I especially like the AI support agent who is very intuitive. I really liked that she followed up a couple of days later to see how I was going. That said interacting with real people at Junipter is also great. They listen and give sensible, achievable advice. Trust Juniper.
6 de setembro de 2026
Avaliação não solicitada
Resposta da Hers
Hi Christine,
Thank you so much for being part of Juniper for nearly three years! We love hearing that you’ve found both our technology and our team helpful throughout your journey.
It’s especially lovely to hear that the follow ups have made you feel supported, while still having real people there to listen and provide practical guidance when you need it.
Thanks for your trust and for having Juniper as your weight loss partner!
Warmly,
The Juniper Team
It's been a great tool to use
It's been a great tool to use. Lots of support and lots of checking in.
6 de setembro de 2026
Avaliação não solicitada
Resposta da Hers
Hi Skye,
Thank you so much for taking the time to leave this review — it truly made our day!
We are so glad to hear that you have felt well supported throughout your journey and that the check-ins have made a difference. Our team genuinely cares about making sure no one feels like they are doing this alone, so it means a lot to know that has come through.
If there is ever anything you need along the way, please don't hesitate to reach out — we are always here for you.
Wishing you all the best!
The Juniper Team
Fantastic experience
Fantastic experience. I cannot believe the support, the speed at which questions are answered, and the thoroughness of those answers. Couldn't be happier
5 de setembro de 2026
Avaliação não solicitada
Resposta da Hers
Hi Kim,
Thanks so much for the fantastic feedback! We’re so glad to hear you’ve felt well supported and that our team has been able to answer your questions quickly and thoroughly.
Knowing you’ve had such a positive experience means a lot to us. Thanks for having Juniper alongside you on your journey!
Warmly,
The Juniper Team
It was a prompt reply
It was a prompt reply. Great customer service when I contacted. I will be happy to give 5 star when the request is fully resolved. Thankyou
3 de setembro de 2026
Avaliação não solicitada
Resposta da Hers
Hi Georgie,
Thank you for taking the time to share such honest and balanced feedback. We really appreciate it and we completely understand where you are coming from!
We are glad to hear that the response was prompt and that the customer service experience has been a positive one so far.
Please do not hesitate to reach out if there is anything further we can help with in the meantime. We are always here and happy to help.
Warm regards,
The Juniper Team
Juniper is a fantastic tool for…my journey back to health
Juniper is a fantastic tool for weightloss. I am at my healthiest in 15 years. I cannot recommend Juniper highly enough. The best journey back to Health. Forever grateful 🙏
2 de setembro de 2026
Avaliação não solicitada
Resposta da Hers
Hi Karin,
Thank you so much for such a lovely review! We’re thrilled to hear you’re feeling your healthiest in 15 years and that Juniper has played a part in your journey.
We’re grateful to have you with us and really appreciate you taking the time to share your experience. Here’s to continuing to feel your best!
Warmly,
The Juniper Team
Great experience
Everyone I have dealt with has been really friendly, professional and helpful. Nothing is too much trouble and you are made to feel that no question you ask is silly or irrelevant!
2 de setembro de 2026
Avaliação não solicitada
Resposta da Hers
Hi Lorraine,
Thank you for sharing such a lovely review. It truly means so much to every single member of our team!
Feeling comfortable enough to ask any question without fear of judgement is so important and we are so glad that has come through so clearly in every interaction you have had with us. No question is ever too silly or irrelevant and we want every member to always feel that way.
We look forward to continuing to support you every step of the way!
Warm regards,
The Juniper Team
I’m really happy with the service and…
I’m really happy with the service and I’m going really good.
2 de setembro de 2026
Avaliação não solicitada
Resposta da Hers
Hi Vicki,
Thanks so much for sharing! We’re really happy to hear you’ve had a great experience with Juniper and that things are going well for you.
Thanks for having us along for your journey. We’re here whenever you need us!
Warmly,
The Juniper Team
Service is fast and they communicate…
Service is fast and they communicate effectively
2 de setembro de 2026
Avaliação não solicitada
Resposta da Hers
Hi Victoria,
Thank you for taking the time to leave such a kind review.
Fast service and effective communication is exactly what we aim for and it is great to hear that has been your experience!
Please know we are always here whenever you need us.
Warm regards,
The Juniper Team
I have made so much progress!
I have made so much progress over the last year with Juniper! I like the fact that I can seek help when I want and be more independent when I want. I enjoy the Facebook community too.
2 de setembro de 2026
Avaliação não solicitada
Resposta da Hers
Hi Happy,
Thanks so much for sharing this! It’s wonderful to hear how much progress you’ve made over the past year with Juniper.
We love that you’ve found a balance between having support there when you need it and the freedom to manage your journey independently. It’s also great to hear you’re enjoying the Juniper community!
Thanks for having us alongside you on your journey.
Warmly,
The Juniper Team
The first time I did juniper it was…
The first time I did juniper it was fantastic. I lost 12kg, had no side effects, perfect.
After going off for a couple of months I put 5 kg back on, so started juniper again. This time around I haven't been able to lose any weight, even with upping the dose each month. Still no side effects though, which is a positive.
2 de setembro de 2026
Avaliação não solicitada
Resposta da Hers
Hi Alex,
Thanks for sharing your experience with us. It’s great to hear you had such positive results the first time around, although we understand it can be disappointing when your progress feels different after restarting.
Everyone’s treatment journey can look different over time, and our team is here to support you along the way. If you’d like to discuss your progress or treatment with your Juniper care team, please reach out anytime through your account.
Thanks again for your thoughtful feedback and for continuing your journey with Juniper.
Warmly,
The Juniper Team
Feel and look the best I ever have
I’ve struggled to lose weight after menopause and tried all sorts of diets and exercise.
Finally decided to take the plunge with mounjaro. It’s been incredible. I’ve lost 17kgs and feel and look fantastic ! Juniper was great at providing help along the way and the process was so easy. Thanks!!
2 de setembro de 2026
Avaliação não solicitada
Resposta da Hers
Hi Viviana,
Thanks so much for sharing your experience! It’s wonderful to hear how positive your journey has been and that you’ve felt supported by Juniper along the way.
Congratulations on your progress, and most importantly, we love hearing that you’re feeling fantastic! Thanks for trusting us to be part of your journey.
Warmly,
The Juniper Team
Overall a great experience
Overall a great experience. Product worked well, great support and easy to use interface. Would recommend to anyone wishing to lose weight.
31 de agosto de 2026
Avaliação não solicitada
Resposta da Hers
Hi Rebecca,
Thank you for taking the time to share such a lovely review. A product that works, great support and an easy to use interface all coming together is exactly what we strive to deliver for every single member and it is so great to hear that has been your experience!
Thank you also for recommending us so warmly. We have no doubt your kind words will give others the encouragement they need to take that first step.
We look forward to continuing to support you on your journey ahead!
Warm regards,
The Juniper Team
Always great advice and help when…
Always great advice and help when needed!
1 de setembro de 2026
Avaliação não solicitada
Resposta da Hers
Hi Shell,
Thank you for taking the time to leave such a kind review. Knowing that great advice and support is always there when you need it is exactly what we are here for!
We look forward to continuing to be by your side every step of the way.
Warm regards,
The Juniper Team
I found the whole experience great
I found the whole experience, easy and painless (as a needle phobic this was a huge relief)!!
Honestly the best thing I have done for myself in probably 20 years!!
A friend who recommended this process to me called it the one thing that changes everything and she was 100% spot on
1 de setembro de 2026
Avaliação não solicitada
Resposta da Hers
Hi,
Thank you for sharing such a wonderful and uplifting review.
We are so proud of you for taking that brave step. Easy and painless is the absolute best outcome and we hope it continues to feel that way every time!
We are so excited to be part of your journey and we cannot wait to see where it takes you!
Warm regards,
The Juniper Team
The support you need to not only start but continue your journey!
I love how support is there whenever you need it - but at the same time nothing is forced or pushed upon you! Kylie is an awesome coach and she is 100pc in my corner, ready to help out wherever she can with dietary and food suggestions as well as being a shoulder to lean on when it gets hard.
31 de agosto de 2026
Avaliação não solicitada
Resposta da Hers
Hi,
Thank you for sharing such a warm and genuine review.
Having support available whenever you need it without ever feeling pressured or pushed is such an important balance and we are so glad that has been your experience. Everyone's journey is different and we always want our members to feel empowered rather than overwhelmed.
We will absolutely pass your kind words on to Kylie. Knowing that she has been such a steadfast presence in your corner, from the practical dietary advice through to being that shoulder to lean on when things get tough, will mean the absolute world to her.
Keep going because you are doing amazingly.
Warm regards,
The Juniper Team
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