Hers Avaliações 

2.141
•
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

Using Hers to help with my weight loss journey has enabled me to view food differently and allowed me to take note of how poorly I was actually eating before. It’s app allows easy viewing of progress... Ver mais

Avaliado com 4 de um total de 5 estrelas

I'm losing weight for the first time in 10years.. prior to this I tried literally everything! I don't use the nutrition tracker as I plan meals ahead of time & work out macros myself (works for me). I... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The ongoing support and guidance over the past 14 months have far surpassed my expectations. And now I am in the maintenance phase, the contact, updates and reminders help me to stay on track. Im enjo... Ver mais

Avaliado com 5 de um total de 5 estrelas

I have had a very positive journey with Hers so far. I was able to schedule my initial consult at a time that suited my busy family life and I felt that I was given enough information and say in my... Ver mais

Detalhes da empresa

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 653673360

  1. Clínica da saúde da mulher

Escrito pela empresa

Healthcare that treats women better. Hers is healthcare designed around women, not just their symptoms. We connect the dots across your health, with expert clinicians, personalised care and treatment that adapts to your needs and where you want to go next.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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4,6

Todas as avaliações

(2.141)

938 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Life changing and great support

For the first time in years I've been able to shift the stubbon weight I've been carrying after multiple children when nothing else worked. The whole juniper experience has been supportive and amazing, the app is very helpful with tracking my dietary intake and giving helpful feedback on how to improve my macronutrients, and mobility. The medication has had only mild side effects and I love that I lost 4 kilos in the first 2 weeks and 6cm off my waist. I couldn't have done it without juniper, for me it has been life changing.

22 de setembro de 2026
logotipo da Hers

Resposta da Hers

Hi Katerina,

Thank you so much for sharing this — it genuinely means the world to us to hear.

Shifting stubborn weight after years of trying, especially after having children, is no small thing. The fact that you've lost 4 kilos in your first two weeks and 6cm off your waist is a real testament to your commitment and hard work. We're so glad the app, the medication, and the support have all come together in a way that's felt right for you.

This is exactly why we do what we do — and hearing that it's been life changing for you makes it all worthwhile.

Regarding the mild side effects you mentioned — if you want to talk those through or have any questions, our clinical team is always happy to help. You can reach them directly at clinical@hers.com.au 

We're so proud to be part of your journey. Here's to everything ahead. 

— The Juniper Team

Avaliado com 5 de um total de 5 estrelas

Joining juniper has been incredible so…

Joining juniper has been incredible so far, initial consult was quick and easy, first lot of medication came quickly (having it delivered to your door is so convenient) i am almost 2 weeks in and i have already lost 2kg after week 1. Having no food noise/cravings is life changing.

22 de setembro de 2026
logotipo da Hers

Resposta da Hers

Hi Melissa,


Thank you for sharing such an exciting early update.


It is so great to hear that the initial consult felt quick and easy and that your medication arrived promptly. And that feeling of the food noise and cravings simply disappearing is something so many of our members describe as truly life changing. You have put it perfectly!


The best is truly still yet to come and we cannot wait to hear about your progress as the journey continues. We are cheering you on every step of the way!


Warm regards,

The Juniper Team

Avaliado com 5 de um total de 5 estrelas

Lost 28kg so far!

I have been using Juniper for 1 year now and have lost 28kg. I never thought I could do this. I’m so thankful for this program and the new life it has given me

22 de setembro de 2026
logotipo da Hers

Resposta da Hers

Hi Jenna,

Thank you for sharing such an incredible milestone!


The fact that you never thought you could do this and yet here you are is the most powerful and moving thing to read. You did that. You showed up every single day and committed to yourself and your health and the results speak for themselves. 


Thank you for trusting us to be part of your journey. It has been an absolute privilege and we cannot wait to see what the next chapter holds for you!


Warm regards,
The Juniper Team

Avaliado com 5 de um total de 5 estrelas

It has been a very smooth and easy…

It has been a very smooth and easy experience, and I have lost 6.7kgs in three months so far!

21 de setembro de 2026
Avaliação não solicitada
logotipo da Hers

Resposta da Hers

Thank you so much for sharing this, Courtney — 6.7kgs in three months is a fantastic result! We're really glad to hear your experience has been smooth and easy, and we'll make sure your kind words are shared with the team. Keep up the great work!

Avaliado com 5 de um total de 5 estrelas

Dose review

My consultation happened quickly and was considerate in the response, helpful and asked for my input

7 de setembro de 2026
Avaliação não solicitada
logotipo da Hers

Resposta da Hers

Hi,


Thank you for taking the time to share such a lovely review. A quick, considerate and collaborative consultation where your input is actively sought is exactly the standard of care we strive to deliver for every single member and it is so great to hear that was your experience!


We look forward to continuing to support you on your journey ahead.


Warm regards,
The Juniper Team

Avaliado com 5 de um total de 5 estrelas

Great Customer Support

Always prompt response to any questions, great customer support

18 de setembro de 2026
Avaliação não solicitada
logotipo da Hers

Resposta da Hers

Hi Rogie,

Thank you so much for the wonderful feedback. We are really glad to hear that our support team has been prompt and helpful whenever you have needed us. Providing a great experience for our patients means everything to us, and it is always lovely to hear when we have been able to deliver on that. We look forward to continuing to support you on your journey.

Warm regards,
The Juniper Team

Avaliado com 5 de um total de 5 estrelas

I can definitely recommend Juniper and…

I can definitely recommend Juniper and since i joined two other friends have joined and are seeing results.

18 de setembro de 2026
Avaliação não solicitada
logotipo da Hers

Resposta da Hers

Hi Barry, 

We are absolutely thrilled to hear you are seeing great results, and it means the world to us that you have recommended Juniper to your friends. Knowing that your experience has inspired others to start their own journey is the highest compliment we could receive.

We are so proud to have you as part of the Juniper community and look forward to continuing to support you and your friends every step of the way!

Warm regards,
The Juniper Team

Avaliado com 5 de um total de 5 estrelas

Easy to understand

18 de setembro de 2026
Avaliação não solicitada
logotipo da Hers

Resposta da Hers

Hi Kim, 

Thank you so much for taking the time to leave us a review! 

We're really glad to hear everything has been clear and straightforward for you — that's exactly what we strive for. If you ever need anything, we're always here to help!

The Juniper Team

Avaliado com 5 de um total de 5 estrelas

Great support from Kylie

I have had Kylie as my coach several times since joining Juniper. She has encouraged me, sent me some awesome resources and information which has significantly helped when I’ve had some side effects from the medication.
Her messages were always positive. She would text me every couple of days. She replied quickly to my questions too.
I’m proud to have got the right support from Kylie and totally recommend her as a great coach.

17 de setembro de 2026
Avaliação não solicitada
logotipo da Hers

Resposta da Hers

Hi Sue,


Thank you for taking the time to share such a heartfelt review. It truly made us smile!


We will absolutely pass your wonderful words on to Kylie. Knowing that her encouragement, resources, quick responses and consistent check ins have made such a meaningful difference to your journey, especially during those tougher moments with side effects, will mean the absolute world to her. She sounds like a truly exceptional coach and you are so lucky to have her in your corner.


We are so proud of everything you have achieved and we love hearing that you feel supported every step of the way. Thank you for recommending Kylie so warmly and for being such a valued part of our community!


Warm regards,
The Juniper Team

Avaliado com 5 de um total de 5 estrelas

Great support and so easy communicate…

Great support and so easy communicate with your team.

5 de dezembro de 2025
Avaliação não solicitada
logotipo da Hers

Resposta da Hers

Hi Renae,


Thank you for taking the time to leave such a kind review. Great support and easy communication is exactly what we aim for and it is so lovely to hear that has been your experience!


We look forward to continuing to support you every step of the way.


Warm regards,

The Juniper Team

Avaliado com 5 de um total de 5 estrelas

Easy to follow

Easy to follow, no surprises and assistance is always available and appreciated

15 de setembro de 2026
Avaliação não solicitada
logotipo da Hers

Resposta da Hers

Hi Sam,

Thank you so much for your kind words and for taking the time to leave a review. We are so glad to hear that you have found the program easy to follow and that our support has been helpful. We always strive to make sure assistance is efficient, quick, and available whenever you need it.

We truly appreciate your feedback and look forward to continuing to support you on your journey.

Warm regards,
The Juniper Team

Avaliado com 5 de um total de 5 estrelas

Great service

Great service. A very effective product. Great support. The scales linking to the app is great.

14 de setembro de 2026
Avaliação não solicitada
logotipo da Hers

Resposta da Hers

Hi Justin, 

Thanks so much for the lovely feedback! We’re thrilled to hear you’ve found the program effective and have felt well supported by the Juniper team.

It’s also great to hear you’re enjoying the connected scales and app. Having everything in one place can make tracking your progress that little bit easier.

Thanks for taking the time to share your experience with us!

Warmly,
The Juniper Team

Avaliado com 5 de um total de 5 estrelas

Listened to my concerns

Plenty of lead up texts to remind me/confirm the appointment. Plenty of time to discuss my concerns with Kane as I have been having a lot of nausea. I liked being able to see a photo of the doctor I was talking to with a little bio of him on the app 😁

4 de setembro de 2026
Avaliação não solicitada
logotipo da Hers

Resposta da Hers

Hi Libby,


Thank you for taking the time to share such a lovely and detailed review. It is so great to hear that every part of the experience from the appointment reminders through to the consultation itself felt so well organised and reassuring!


We are glad Kane was able to take the time to properly discuss your concerns around the nausea and we hope things are feeling a little more manageable as a result. 


We hope the nausea eases up soon and please know we are always here if you need us.


Warm regards,
The Juniper Team

Avaliado com 5 de um total de 5 estrelas

Worth every penny

Expensive, worth it.

14 de setembro de 2026
Avaliação não solicitada
logotipo da Hers

Resposta da Hers

Hi Ella,


Thank you for taking the time to leave such a refreshingly honest review. Short, sweet and we will absolutely take it!


Knowing that the value shines through despite the cost means so much to us and we are committed to making sure it continues to feel worth every cent.


We look forward to continuing to support you every step of the way!


Warm regards,
The Juniper Team

Avaliado com 5 de um total de 5 estrelas

This has worked well

13 de setembro de 2026
Avaliação não solicitada
logotipo da Hers

Resposta da Hers

Hi Melissa, 

Thanks so much for sharing! We’re really glad to hear Juniper has worked well for you and that you’ve had a positive experience.

Thanks for having us alongside you on your journey!

Warmly,
The Juniper Team

Avaliado com 5 de um total de 5 estrelas

I am in control.

From day 1 I felt I was back in control, which for me is what I have been longing for.

12 de setembro de 2026
Avaliação não solicitada
logotipo da Hers

Resposta da Hers

Hi Karina 

Thank you so much for sharing this — it truly means the world to us! 

Feeling back in control from day one is exactly what we hope every patient experiences, and we're so proud to have been a part of that journey for you. Your kind words will mean a great deal to our entire team.

We're cheering you on every step of the way — here's to continued progress and feeling your very best! 💛

Warm regards,
The Juniper Team

Avaliado com 5 de um total de 5 estrelas

Weight loss success, perimenopause management

I have had a lot of success with the weight loss program over the past 18months but have had increasing symptoms of perimenopause over the last 5 months so I booked a consult to discuss treatment options and get some advice. Flexible appointment times, informative consult and treatment options available

10 de setembro de 2026
Avaliação não solicitada
logotipo da Hers

Resposta da Hers

Hi Leanne,

Thank you for taking the time to share such a positive update. 

We are also really glad to hear that when you needed support for your perimenopause symptoms the process was straightforward, the appointment times were flexible and the consultation was informative. Navigating perimenopause alongside a weight loss journey can be complex and we want every member to feel confident that they have access to the right care and treatment options when they need them.

We look forward to continuing to support you through this next chapter of your journey!


Warm regards,
The Juniper Team

Avaliado com 1 de um total de 5 estrelas

These reviews arent truthful

These reviews arent truthful.
I am a customer and i often get sent emails asking to write a review in return to go into prize draws.
And if i try to do this review anonymously Juniper will whine to trust pilot to have the review removed.. id be wary of any of the positive reviews in light of that.

10 de setembro de 2026
Avaliação não solicitada
logotipo da Hers

Resposta da Hers

Hi there, 

Thank you for sharing your feedback, and we're sorry to hear you've been left feeling this way about our reviews. We value honest feedback from our patients, whether it's positive or negative, as it helps us understand where we're doing well and where we can improve.

We'd really like to hear more about your experience and look into your concerns. Could you please email us at hello@myjuniper.com  with the subject line "Escalations Team TP Review" so we can investigate your case and get this sorted for you as quickly as possible?

The Juniper Team

Avaliado com 1 de um total de 5 estrelas

Dupped

Read the fine print.
I returned to Juniper on a discount.
After seeing no movement, I was asked to review my dose, where I felt they encouraged me to up my dose.
I was advised afterwards that my discount would no longer apply and was now forfeited due to the treatment change.
One month in and I felt dupped.

10 de setembro de 2026
Avaliação não solicitada
logotipo da Hers

Resposta da Hers

Thank you for sharing your feedback. We’re very sorry you’ve been left feeling misled. We’ve tried to reach you to explain what happened and address your concerns. Please contact us using the email address linked to your account so we can look into this promptly.

Avaliado com 5 de um total de 5 estrelas

Great company providing good systems and support

Great system and support - easy to follow and plenty of advice along the way - the coach is worth the extra money. Has been beneficial joining up and seeing the results.

10 de setembro de 2026
Avaliação não solicitada
logotipo da Hers

Resposta da Hers

Hi Richard,

Thank you so much for taking the time to share this. We are really glad to hear that the program has been working well for you and that you are already seeing results. It is wonderful to know that the support and guidance along the way have made a difference, and we will be sure to pass your kind words on to your health coach.

We are so pleased to have you as part of the Juniper community and we look forward to continuing to support you on your journey.

Warm regards,
The Juniper Team

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