The instructions to assemble the item were incorrect (the diagram showed screw holes etc in the wrong place), but more importantly, the product arrived without two key parts: the worktop of the v... Ver mais
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Veja o que dizem as avaliações
We ordered our internal doors from Heze Furniture. As we live in Scotland, we didn’t have the opportunity to visit the store in person, so we were initially a little hesitant as it was a signi... Ver mais
Super high quality furniture. Bought a dresser and sofa bed from BRW through Heze. The lady over the phone was insanely nice and done their best to accommodate the delivery time around my hours of w... Ver mais
We have bought a few items from Heze. Ottoman bed a few years ago and corner sofa bed recently. We are very happy with both products, in terms of both quality and customer experiences. While purchasi... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
High quality European furniture at great prices. Kitchens, Sofas, Wardrobes and much more.
Informações de contato
Little Fields Way, B69 2BT, Oldbury, Reino Unido
- 01214487030
- office@heze.co.uk
- heze.co.uk
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 16% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I brought my kitchen from Heze and they…
I brought my kitchen from Heze and they were very helpful every step of the way from ordering to delivery.
It was very easy to contact them by telephone or via WhatsApp.
I had to make some adjustments with two doors and extra kick boards, this was due to my error and not theirs. I was not charged extra and they sent replacements without any fuss.
I would definitely recommend them and I would consider purchasing another kitchen if I undertake another kitchen in the future.
What a great company.

Resposta da Heze Furniture
Highly recommend
I recommend this furniture store!
Very nice and professional service, super smooth contact - quick responses to questions. Delivery at the highest level - punctual and careful couriers, everything arrived in perfect condition.
The entire purchase process was fast and hassle-free. You rarely encounter such good customer service. Definitely recommend!

Resposta da Heze Furniture
Excellent customer experience
We have bought a few items from Heze. Ottoman bed a few years ago and corner sofa bed recently. We are very happy with both products, in terms of both quality and customer experiences. While purchasing our sofa, we did not expect it to be delivered and assembled as well, but on the delivery day, we were very positively surprised that two members of staff worked tirelessly to put it together after they dropped it off at no extra charge, and left us some freebies as well! We are already planning further furniture orders with Heze!
Will recommend it to anyone!

Resposta da Heze Furniture
Great service and a good product.
I am very happy with the service and quality of the kitchen that I bought from Heze.
Edita was really helpful and went out of her way to ensure that we were satisfied.
Very good. :-)

Resposta da Heze Furniture
Delivery excellent
Delivery excellent, I was kept informed with the time of delivery and a very friendly driver , thanks so much!

Resposta da Heze Furniture
Absolutely Delighted!
Absolutely thrilled with my experience! The Buffalo sofa is stunning, the wall slats and doors are top quality – everything looks even better than I imagined. The customer service was first-class – kind, helpful, and professional throughout. Delivery was careful and super friendly – they even took all the cardboard packaging with them! One big WOW from start to finish. I’ll definitely be back soon – next up: bathroom, kitchen, and a coffee table!
Prices are very competitive – highly recommend

Resposta da Heze Furniture
I was very happy with Heze’s kitchen.
I was very impressed and happy with the service provided by Heze when I placed an order with them, actually twice from them. Good quality kitchen and excellent customer service which helped me complete my kitchen project. Will use their services again definitely 💯.

Resposta da Heze Furniture
Great quality of display cabinet I…
Great quality of display cabinet I ordered. Delivered by Piotr, friendly person and really good contact with him. Well-recommended.
Excellent service thank you
Excellent service thank you, great communication thrpigjt and super quick delivery, will use again. Highly recommended.
On time and very helpful bringing the…
On time and very helpful bringing the sofa into the property.
I would really recommend this company…
I would really recommend this company as the service we received was excellent. The sofas are of a very high quality, very comfortable and the delivery service was superb. The delivery team were very friendly and they put the sofas together quickly and cleaned up after and made sure I was completely happy with everything before they left. I would highly recommend this company and would definitely use them again.
Misleading Seller on B&Q market place
Bought a kitchen through B&Q from this company. Kitchen is no way near as shown in pictures and in description. You can not fit these flimsy kitchen anywhere. Now struggling to get the refund. They are not selling their products on line as per consumer act 2015. Pursuing the case through CAB.
Very professional advise and delivery
Great delivery service
I had a fantastic experience with my sofa delivery! The delivery man was punctual, professional, and incredibly helpful. He handled everything with care and was also friendly and courteous, making the whole process smooth and stress-free. I appreciate the great service and would highly recommend
Thank you!
Quick and efficient.
Quick and efficient turnaround, delivery team also very friendly and helpful. Haven’t used sofa bed yet so can’t comment on comfort or quality, but cushioning is nice and firm plus it seems fairly well built so looking forward to using it.
More information on delivery and if you…
More information on delivery and if you will have to put together!
I also didn't get instructions for the right sofa!
Great Service
Very helpful, extremely professional and on time 🙂 If I can request this driver on future deliveries then I will. Thanks Team.
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