The instructions to assemble the item were incorrect (the diagram showed screw holes etc in the wrong place), but more importantly, the product arrived without two key parts: the worktop of the v... Ver mais
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Veja o que dizem as avaliações
We ordered our internal doors from Heze Furniture. As we live in Scotland, we didn’t have the opportunity to visit the store in person, so we were initially a little hesitant as it was a signi... Ver mais
Super high quality furniture. Bought a dresser and sofa bed from BRW through Heze. The lady over the phone was insanely nice and done their best to accommodate the delivery time around my hours of w... Ver mais
We have bought a few items from Heze. Ottoman bed a few years ago and corner sofa bed recently. We are very happy with both products, in terms of both quality and customer experiences. While purchasi... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
High quality European furniture at great prices. Kitchens, Sofas, Wardrobes and much more.
Informações de contato
Little Fields Way, B69 2BT, Oldbury, Reino Unido
- 01214487030
- office@heze.co.uk
- heze.co.uk
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 16% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
My sofa arrived well packed good…
My sofa arrived well packed good quality. Very friendly staff. Thank you Heze.
Great service and the sofa is so…
Great service and the sofa is so comfortable. Guys assembled the sofa quickly and professionally
Great
Got a text with delivery time an hour before, delivery was on time and driver driver was friendly and efficient, thanks
Bardzo miły i pomocny kierowca
Bardzo miły i pomocny kierowca. Uprzejmy i uśmiechnięty, przyjechał na czas
Excellent service
Great company, furniture arrived on time and quicky. Delivery team kept us inform deliveries time. Polite and professional Delivery crew. Good quality furniture. Will use them again
Outstanding service
I recently purchased a sofa from Heze, and I couldn’t be happier with the entire experience. The delivery was prompt and exactly as scheduled. The delivery driver was incredibly professional and went above and beyond by helping to bring the sofa into my living room. The sofa itself is of excellent quality and looks fantastic in my home. I highly recommend Heze for their outstanding service and quality products!
I’m very happy with the purchase
I’m very happy with the purchase, amazing customer service, Kinga helped me a lot to choose a bed, she was very patient and helped me with every question I had also delivery driver was very friendly and helpful . I highly recommend Heze Furniture :)
Friendly delivery driver
Delivery went smoothly and the driver was very friendly and efficient at putting all the packages inside our living room for us.
Peter was perfect with timing
Peter was perfect with timing, made sure he provided me with all the units and was very friendly.
Recommends
Recommends
Best regards from Newport Wales A&M
Profesjonalna obsługa klienta
Profesjonalna obsługa klienta. Dostawa na czas, zgodnie z umówionym terminem. Pan Kierowca dzwoni z informacją, że jest w drodze i podaje czas dojazdu. Pomógł również wnieść sofę do domu, za co jesteśmy bardzo wdzięczni. Dziekujemy.
Great communication pre delivery
Great communication pre delivery, great advertising of the company... I'll get more products from them. Superb
Great customer service
Great customer service. Delivery was fast and on time. Very polite.
Great expirience
Great expirience, received a lot of help from Kinga which helped make my purchase quicker and easier. Plenty of options to pick from at affordable prices, 10/10 and very helpful and kind delivery driver
I highly recommend Heze Company
I highly recommend Heze Company! Very professional and individual approach to the customer. Customer service at a high level. Fast delivery. My kitchen looks very good and is of good quality. Thank you very much
Great delivery service fast and…
Great delivery service fast and efficient, Peter was absolutely amazing very professional
Monica has been amazing, my only poor feedback was that the door instructions for building them wasn't clear at all and the time frame for building wasn't realistic, absolutely amazing quality and great finished product that being said.
Highly recommended
Highly recommended, Edyta is one of great customer service, her patience and good koweladge of products are brilliant. Price are reasonable and the kitchen units what we bought are good quality. Definitely will back again when need more thinks :)
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