HiCCUP.com Avaliações 

413
•
O TrustScore é 4 de um total de 5

3,8

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Nu se grăbesc să îți evalueze returul și cu atât mai mult să ți-l ramburseze. Degeaba au produse calitative, dacă în momentul în care nu ți se potrivește ceva, te rogi de ei să îți dea banii înapoi. U... Ver mais

Avaliado com 5 de um total de 5 estrelas

I recently received some gorgeous pieces from Hiccup The Label as a gift, and I’m absolutely in love! The quality is outstanding, with beautiful fabrics that feel luxurious yet comfortable. Every de... Ver mais

Avaliado com 5 de um total de 5 estrelas

Hiccup is amazing! Their clothing is such good quality for the most affordable price. Feels good to order clothes without having to feel bad about the ethical and environmental side to it because hicc... Ver mais

Avaliado com 5 de um total de 5 estrelas

I’m so impressed with Hiccup. Everything I ordered exceeded my expectations. The maxi dress fits beautifully, with a really flattering shape and a super comfortable fabric. I especially love the pock... Ver mais

Detalhes da empresa

  1. Loja de moda feminina
  2. também em
  3. Design de Moda
  4. Loja de Roupas

Escrito pela empresa

Fashion Without Compromise


Informações de contato

3,8

Muito Bom

O TrustScore é 4 de um total de 5

413 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,8

Todas as avaliações

(413)

12 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great quality!

Really surprised at the quality of the clothes! I got some jeans, jumper and a top and havent stopped wearing them! Probably my new fav pair of jeans!

26 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing quality

I just got my order, and everything is so cute. The quality is amazing, especially for the price. Like, seriously, how are their prices so low? 😍 Definitely gonna be shopping here a lot more.

4 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

L O V E!!!!

L O V E so many unique pieces INSANE quality!! and my jacket i got is just UNREAL a statement piece!! 10000% recommend

26 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Absolutely LOVE my recent order

Absolutely LOVE my recent order! Can’t wait to make my next one. 😍 wore the Jennifer pin stripe trousers last week and got SO many compliments on them, I am obsessed! Amazing quality and comfortable and cute!

26 de novembro de 2024
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Very disappointed

Very disappointed. Placed an order for two items about a week ago and have just had a refund from Hiccup with no explanation or email! I thought it seemed too good to be true and I was right! Will not be ordering from them again.

Update: I did receive an email from the company a bit later on the same day, citing "an integration error with our logistics partners", whatever that means. They said they have added £10 credit to my Hiccup account which sounds bogus as I'm pretty sure I don't have a Hiccup account! Dodgy.

13 de novembro de 2024
Avaliação não solicitada
logotipo da HiCCUP.com

Resposta da HiCCUP.com

We’re truly sorry for the inconvenience you’ve experienced, and we completely understand your frustration. Our team has been working to resolve any issues that might jeopardize your shopping experience. We appreciate you bringing this to our attention, and we’re sorry for any confusion caused. Regarding the £10 credit, it should have been added to your account if you’ve registered with us, but if you don’t have one, please feel free to reach out to us at support@hiccup.com directly so we can assis yout further. We hope you’ll consider giving us another chance in the future!

Avaliado com 1 de um total de 5 estrelas

Poor Communication & Long waiting time

I ordered a few things including trousers, and a few tops over 2 weeks ago and it is STILL being processed. I have tried to contact the help email, and have not received a reply.

12 de novembro de 2024
Avaliação não solicitada
logotipo da HiCCUP.com

Resposta da HiCCUP.com

We’re really sorry for the delay in processing your order and the lack of response from our customer support team. This is not the experience we aim to provide. Please reach out to us again at support@hiccup.com with your order details, and we’ll prioritize resolving this for you as soon as possible. Thank you for your patience.

Avaliado com 5 de um total de 5 estrelas

Bought two cardigans

Bought two cardigans, at first I was sceptical when I came across the website. I'm so pleased I bought them they are both good quality, affordable price and look exactly like the picture ,they were delivered within the time frame .so pleased and will be shopping here again

25 de outubro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Avoid

Avoid. Can’t return stuff and stuff is small.
Not the quality it makes out to be

1 de novembro de 2024
Avaliação não solicitada
logotipo da HiCCUP.com

Resposta da HiCCUP.com

Thank you for sharing your concerns with us. We're sorry to hear about the issues you've had with our return process. It’s never our intention to mislead customers, and we understand your frustration. First returns are always free with us. We take your feedback seriously and would like to help resolve this matter. Please contact our customer service team at support@hiccup.com, and we’ll ensure you receive the assistance you need. You can also use our returns portal via the following link:
https://hiccup.returns.international/

Avaliado com 1 de um total de 5 estrelas

Haven't received my refund

30 de setembro de 2024
Avaliação não solicitada
logotipo da HiCCUP.com

Resposta da HiCCUP.com

Thank you for sharing your experience, and we apologize for the inconvenience. We are constantly working to improve your shopping experience. We’re sorry to hear about the delay with your refund. Please know that we take this matter seriously and are committed to resolving it. Refunds can sometimes take a few business days to process, depending on your bank or payment provider's policy. Kindly contact us at support@hiccup.com, and one of our representatives will reach out to assist you further. We appreciate your patience and look forward to helping you.

Avaliado com 2 de um total de 5 estrelas

My order isn't delivered yet

I put order on 18th October 2024 and until today, I haven't received my order yet. I just sent a cancelation email to their support and let's see if they ever going to email me back. What ashamed! I think their website looks very good as well and thought that it would be my go place for fashion shopping. Dissapointed!
Update: It's now 2 stars review because their representative replied to my email and explained that they're having problem with chain of delivery. He also offered to help with delivery or in case of I still want cancelation and refund. I choose to cancel and hope next time I'd have better luck ordering again from them. Thank you.

18 de outubro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I am still waiting for help to return…

I am still waiting for help to return an order and now I have been sent a duplicate order !! When trying to return the page says my email and order no cannot be found how can this be when I have already received this order ??? I just want to return this items, please help me with these returns.

25 de outubro de 2024
Avaliação não solicitada
logotipo da HiCCUP.com

Resposta da HiCCUP.com

Thank you for reaching out, and we sincerely apologize for the inconvenience you've experienced. We understand how frustrating it must be to receive a duplicate order and have difficulty with the return process. Please know that we take this matter seriously and are committed to making it right.

We want to make amends and ensure your experience with us is a positive one. Kindly contact us directly at support@hiccup.com with your order details, and one of our agents will assist you promptly to resolve this issue. We truly hope you’ll give us another chance to serve you better, and we appreciate your patience as we work to resolve this matter.

Avaliado com 5 de um total de 5 estrelas

I love how hiccup operates

I love how hiccup operates! An environmentally conscious brand that orders based on orders, carbon footprint conscious and still manages to stay up to date with the latest trends without skimping on quality!? Sign me up!!!

22 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Unbeatable Quality for the Price!

Unbeatable Quality for the Price!

I’m so impressed with Hiccup The Label! For such affordable prices, the quality is outstanding. The fabrics are soft, the stitching is great, and the designs are stylish and on-trend. I’ve worn my purchases multiple times, and they’ve held up perfectly—no fading or stretching. If you’re looking for amazing quality at budget-friendly prices, this brand is a must-try!

18 de outubro de 2024
Avaliação não solicitada

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