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HIGH5 is a strengths test that helps people, teams and organizations to find out what they are naturally good at.
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Fraudulent practices - I do not recommend.
You will keep being charged years on end and it's virtually impossible to stop the payments. I will have to sort it out with my bank. My account on the site is inaccessible so there is no chance for me to stop their yearly auto-renewal. I did contact the site several times and they were unhelpful, yet they keep charging me.
I was asked to take this test during the recruitment process. I was surprised at first, but the insights this test gave me helped me a lot in landing the job i wanted. Never have i thought to express my natural talents this way! thanks!
complete bullsh*t, it's not written anywhere that you have to pay, you spend 40 minutes of your time in order to get several sentences for free at the end and information that you need to pay $ 29 to get the full result.
Do you think you’re getting a free test? Nope go ahead and spend the 15 to 20 minutes and take the test for them not to reveal the results and only make you pay at the end to see them.
Resposta da high5test.com
Thanks for sharing your experience, Kevin! We’re sorry to hear you feel this way. Our website clearly states that the basic assessment is free with fundamental results included. You're welcome to use just these results or choose to upgrade for more detailed insights - it's completely optional.
We do offer several complimentary features that competitors typically charge for, including weekly insights, reflections, strength certificates, and peer reviews. We try to provide value regardless of whether you stick with the free version or upgrade.
We'd appreciate any specific suggestions you might have for making our service better!
While the test results seem helpful, you are required to pay $29 for the full report. However, they will charge you $96 for 'full access' to their website without your knowledge or authorization leading to countless hours searching for answers and wrestling with your bank to get the fraudulent charges refunded.
Resposta da high5test.com
Thank you for your feedback, Chip. We would like to clarify that both the full report ($29) and full platform access ($96) are completely optional upgrades. When you reach the checkout, you're always presented with clear options showing exactly what you're purchasing, and payment is only processed after you confirm your selection.
Apart from the choice of not buying anything and making the most of free results and platform features, every customer has the choice between buying a single report or full platform access - neither is automatically applied without your knowledge or consent. The checkout screen explicitly shows what you're purchasing before any payment is processed.
If you experienced any confusion during the purchasing process, we sincerely apologize and would appreciate hearing more details so we can improve our user experience.
Took the free strengths test to discover my top 5 strengths. The results and report are precise and on-point in my case. Definitely a great tool if you want to quickly find out your strengths to add them to your resume or CV.
Resposta da high5test.com
Thank you for your positive feedback, Ivan! We’re happy to hear that you found the results precise and helpful. Our goal is to provide a quick and effective way to discover your strengths, and it’s great to know the tool added value to your resume or CV. If you have any additional suggestions on how we can bring more positive impact to people like you, we'd be glad to hear your thoughts!
it promises to be free, but you only get two general sentences for free. After that, you are asked to pay. A waste of time.
Resposta da high5test.com
Thank you for your feedback. We’re sorry to hear you feel this way. It’s clearly communicated on our website that the main assessment, which competitors typically charge for, is offered at no cost with basic results. From there, it’s entirely up to the user whether they wish to explore premium services for expert guidance or work with their results independently.
Additionally, we provide plenty of free features, such as weekly insights and the peer review functionality, which are typically paid services elsewhere. We aim to offer value to all users, whether they choose free or premium options. If you have any constructive suggestions for improvement, we’d love to hear them!
Fraudulent Site.
This is a good product that gives great insights but you cannot do business with these people. Their financial systems are so broken it has to be intentional. They took duplicate payments and would not refund the money taken in error, offering voucher codes that didn't work instead. Then took 5 times the authorised, invoiced amount when it came to renewal time. Do not give your financial details to them. We're over $1000 out of pocket. They are not responding to our emails and won't even provide an invoice for the amount taken. Avoid.
Resposta da high5test.com
Thank you for your review. We’re sorry to hear about your experience and appreciate the opportunity to address your concerns. As our platform grows, occasional bugs can occur, but our team works diligently to resolve them promptly. Any duplicate payments caused by such issues are refunded in full, and this has been done in your case. If there’s anything unresolved, please contact our support team, and we’ll ensure it’s addressed.
Regarding subscription renewals, our annual subscription service is designed for ongoing organizational use, and we send multiple reminders before the renewal date to ensure transparency. If the subscription is not canceled and the platform is used beyond the billing date, our standard terms and conditions apply, similar to other service platforms.
We value your feedback and are committed to improving both our platform and your experience. Please don’t hesitate to reach out for further assistance.
They advertise that the offer more than clifton but they actually offer less. I feel tricked by their ads.
Customer support does not offer refunds.
Resposta da high5test.com
Thank you for your feedback, Vincent. At HIGH5, we respect our competitors and focus on highlighting our unique advantages, which are clearly communicated on our website. Our refund policy is transparent and aligned with industry standards. In this case, we even offered you a refund in exchange for constructive feedback to improve our services, but it was declined. We remain committed to providing value and encourage you to reach out if you’d like assistance in fully utilizing our tools and resources. Your satisfaction is our priority!
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