Hightown Pharmacy Avaliações 264

O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The order was delivered quickly and was well packaged. The price was reasonable, and the purchase was as described. Recommended seller.

Avaliado com 5 de um total de 5 estrelas

Great experience using hightown pharmacy..... delivered next day... super fast service and prices to match ...and send you follow up messages to see if your ok....super service 👍

Avaliado com 5 de um total de 5 estrelas

My Wife is sadly a regular user of Fybrogel. After running out time to order again. Checked the nett fir prices and Hightown Pharmacy was significantly keener on price and included free delivery for a... Ver mais

Avaliado com 5 de um total de 5 estrelas

I needed a refill of a product which I usually get from my doctor. Having read I can buy these online I asked my local pharmacist but he did not sell these. I therefore checked online and found High... Ver mais

Detalhes da empresa

  1. Farmácia

Escrito pela empresa

We are an independent pharmacy that operates both in-person and online.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

264 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 62% das avaliações negativas

Normalmente responde dentro de 1 semana

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Avaliado com 5 de um total de 5 estrelas

Fantastic

Very helpful easy to understand quick departure time well worth the money any time l need medication thank you

2 de fevereiro de 2026
Avaliado com 5 de um total de 5 estrelas

I can’t live without Hightown Pharmacy

I can’t live without Hightown Pharmacy, since my GP stopped prescribing Gaviscon due the cost and prescribed a very poor substitute instead. Since last Summer I’ve been ordering Gaviscon from Hightown Pharmacy, it is reasonably priced and arrives quickly. The service is excellent.

2 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

A fantastic service!

A fantastic service and amazingly competitive pricing. Thank you so much. Everything arrived so quickly too. You were brilliant and you’ll be my “go to” online pharmacy now.

17 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent customer service, fast resolution, and reliable pharmacy

I had a very positive experience with Hightown Pharmacy and would happily recommend them.

I placed an order for prescription medication and, while the parcel was delivered on time, part of the order was missing from inside the box. Given that this involved medication, I was understandably concerned and contacted their support team.

From the moment I reached out, the response was prompt, professional, and reassuring. Dan from the team handled my case extremely well — he asked for the relevant details, reviewed the picking list, identified the internal error, and took ownership of resolving it immediately. There was no defensiveness or delay, just clear communication and decisive action.

The missing items were re-dispatched straight away, with tracking provided, and they arrived very quickly. The issue was also logged internally to prevent recurrence, which shows a genuine commitment to quality control rather than just fixing the immediate problem.

Mistakes can happen in any operation — what matters is how they are handled. In this case, Hightown Pharmacy demonstrated excellent customer service, transparency, and professionalism throughout. I felt listened to and treated fairly, and the resolution was handled efficiently.

Based on this experience, I would absolutely use Hightown Pharmacy again and would recommend them to anyone looking for a reliable, well-run online pharmacy with strong customer support.

20 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent!!

Excellent ordered a controlled drug that I needed for sickness but didn’t want to have to make a trip to the GP because needed them urgently and came across Hightown pharmacy all I can say is the process is super easy had to answer a few Questions for the pharmacist to review my suitability took two days to confirm and my order was sent I received it two days later. Was kept updated on dispatch and delivery details and once again afterwards to check in. Fantastic service will definitely use again.

23 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service. I had a delivery problem which was immediately resolved by Dan. I'm very happy with this company and would definitely recommend them

17 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Was very near Christmas when ordered

Was very near Christmas when ordered, But got order sent in time for Christmas, Also very well Packed super quick shipping, Great communications, Would very highly recommend this Seller, Thank you Dan For the personal touch. **********************************

19 de dezembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Disappointed

Rejected my order for antisickness tablet without any explanation. I dont know why, as local pharmacy suggested it, but they didn't have any in stock so I tried to order it on line. Very disappointed.

14 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great products

Great products. Brilliant affordable prices. Very fast to respond by email and quick delivery. Will be using this pharmacy going forwards.

15 de dezembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Disappointing Service

Sadly, a disappointing visit to this Pharmacy today.
Having been referred after a 111 telephone consultation ( and foolishly requesting to use the services of this Pharmacy ) .... I was not impressed at all.
When I was asked why I was there (which was Uvulitis) .... It was suggested that this was just an additional symptom to a bad cold that I have. I assured her that I would not call 111 for a referral with just cold symptoms.
After a number of trips into the back by the assistant to liaise with the Pharmacist (who almost appeared to be hiding behind shelving) ... it was suggested that I used 'self help' methods and to return in 2 days time if there was no improvement.
At no point did I have any direct conversation with the Pharmacist.
This seemed a little strange as I was advised by the 111 handler to ONLY speak to the Pharmacist.
The referral seemed to be a waste of time all around.
I do understand that Pharmacy services have increased to take pressure away from Doctors Surgeries .... but on this occasion, I felt that the service received was below an expected standard.

9 de dezembro de 2025
Avaliação não solicitada

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