Really good first time experience with this company. Bag purchased from local DIY store. Collection booked online. Driver arrived in 2-3 days and was a non-event even though we have more restricted ac... Ver mais
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Veja o que dizem as avaliações
From start to finish … and a bit in between HIPPO managed to excel. Bag arrived in a timely manner … I asked a question about placement of the bag on my property and they came back quickly with a resp... Ver mais
A empresa respondeu
Bought a bag and collection together as a spring special so also had 30%(?) off . Bag arrive within a couple of days . The builders filled it to overflowing but Hippowaste still happily collected it n... Ver mais
A empresa respondeu
I live on a small road and the Hippo bag is easy to collect because you are not restricted on the way the bag is positioned for collection, unlike a skip which has to be 1 way only. Love Hippo, great... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
Trusted with rubbish removal for over 15 years. Services include HIPPOBAG, skip and Man & Van services.
Informações de contato
1000 Lakeside, PO6 3EN, PORTSMOUTH, Reino Unido
- 0333 9990999
- web.enquiries@hippowaste.co.uk
- hippowaste.co.uk
4,8
Excelente
23 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
APPALLING SERVICE
AVOID. Absolutely useless. Repeated failure to turn up for collection, no communication and a list of excuses. Take your money quick enough and then fail to do what they're paid for. Appalling customer service. Book a traditional skip with another company.
8 de julho de 2026
Avaliação não solicitada
Resposta da HIPPO
Hello,
Thank you for your review. We’re very sorry to hear that you were disappointed with the service you received.
We acknowledge that your collection took longer than we would have hoped, and we sincerely apologise that this left you feeling let down by us. We understand how frustrating it is when collections do not take place as expected.
While we appreciate that this experience has damaged your confidence in our service, please be assured that your feedback has been noted and will be shared with the relevant teams for review.
We’re sorry we did not provide the experience you expected and thank you for bringing this to our attention.
Team HIPPO
Very poor service and attitude save…
Very poor service and attitude save your time and money and support local waste carriers.
8 de julho de 2026
Avaliação não solicitada
Resposta da HIPPO
Hello,
Thank you for your review. We're very sorry to read that you were unhappy with both the service and the attitude you experienced.
We take feedback like this very seriously and would like the opportunity to investigate exactly what went wrong.
Please contact us directly and ask to speak with our Customer Service Manager, providing any relevant order details so we can review your experience in full.
We appreciate you bringing this to our attention and would welcome the chance to look into this further.
Team HIPPO
Really quick pick and Robert Finn was…
Really quick pick and Robert Finn was very polite
7 de julho de 2026
Resposta da HIPPO
Hello
Thank you for your 5‑star review! We’re really pleased to hear your collection was completed quickly and that Robert made such a positive impression. We’ll be sure to pass your kind comments on to him.
Thank you for choosing HIPPO.
Team HIPPO
It was very easy as I had hoped it…
It was very easy as I had hoped it would be :)
18 de junho de 2026
Resposta da HIPPO
Thanks for the amazing 5 star review :)
Great service efficient will be using…
Great service efficient will be using again, easy booking for collection thank you
7 de julho de 2026
Resposta da HIPPO
Hello
Thank you for your 5‑star review! We’re really pleased to hear you found the service efficient and the collection booking process easy. Thank you for choosing HIPPO, and we look forward to helping you again in the future.
Team HIPPO
The bag arrived earlier than expected…
The bag arrived earlier than expected which was great and the collection was within two days. Very efficient driver.
30 de junho de 2026
Resposta da HIPPO
Hello
Thank you for your 5‑star review! We're glad the bag arrived sooner than expected and that collection was completed so quickly. It's also great to hear the driver was efficient.
Thanks for choosing HIPPO and for taking the time to share your feedback.
Team HIPPO
Good, efficient service
The bag was delivered quickly by post. When ready for collection, it was easy to request this on line via their website. Collection was within 24 hours and whilst I was not at home. Lovely supprise to see a clear garden when I got home.
7 de julho de 2026
Resposta da HIPPO
Hello
Thank you for your 5‑star review! We're pleased to hear you found the service quick and easy to use, and what a lovely surprise to come home to a clear garden. Thanks for choosing HIPPO, and we hope to help again in the future.
Team HIPPO
Excellent service
Excellent service. Booking collection was easy and although they said collection within 5 days it was collected early next day. Thank you
7 de julho de 2026
Resposta da HIPPO
Hello
Thank you for your 5‑star review! We're really pleased to hear booking the collection was easy and that your bag was collected even sooner than expected.
Thanks for choosing HIPPO, and we're glad we could help.
Team HIPPO
very easy
very easy - order a bag (or buy one at Toolstation), fill it and it's picked up when you want- what's not to like!
30 de junho de 2026
Resposta da HIPPO
Hello
Thank you for your 5‑star review! We're pleased to hear you found the process so easy and everything worked just as it should, from filling the bag to arranging collection.
Thanks for choosing HIPPO.
Very efficient waste Collection
Very efficient waste Collection. The website is easy to navigate and arranging the collection was simple. The Hippo bag was flexible and it was no trouble positioning it outside the house. Would definitely use again.
30 de junho de 2026
Resposta da HIPPO
Hello
Thank you for your 5‑star review! We're really pleased to hear everything was easy to arrange and that the service worked well for you. Thanks for choosing HIPPO, and we look forward to helping again in the future.
Team HIPPO
Resposta da HIPPO
Thank you for your 5 star review :)
Collection was smooth and quick
Collection was smooth and quick, service always on time and good to know most of it will be recycled!
7 de julho de 2026
Resposta da HIPPO
Hello
Thank you for your 5‑star review! We're really pleased to hear the collection was smooth and quick. It's also great to know our commitment to recycling is important to you.
Thanks for choosing HIPPO and for taking the time to share your feedback.
Team HIPPO
Resposta da HIPPO
Thank you for the 5 star review :)
Very quick delivery and collections for…
Very quick delivery and collections for an emergency waste collection from my client's site within Cambridge.
29 de junho de 2026
Resposta da HIPPO
Hello
Thank you for your 5‑star review! We're glad we could help with your client's waste collection and that everything was turned around so quickly. Thanks for choosing HIPPO.
Team HIPPO
Very straightforward to use
Very straightforward to use. Delivery of the bag only took one day and collection was in four days following my notification to collect.
I would use again.
2 de julho de 2026
Resposta da HIPPO
Hello
Thank you for your 5‑star review! We're pleased to hear you found the service straightforward and easy to use. Thanks for choosing HIPPO, and we look forward to helping you again in the future.
Team HIPPO
Good service
Good service. The bag got dropped off reasonably quick and was picked up within 3 days of booking the collection. I didn’t even know they came which was handy because I was in work so it’s nice to know the service can be completed without you having to take time off work.
6 de julho de 2026
Resposta da HIPPO
Hello
Thank you for your 5‑star review! We're glad the bag arrived quickly and that collection was easy to arrange around your day. Thanks for choosing HIPPO, and we'd be happy to help again.
Team HIPPO
Easy to order and very large bag filled…
Easy to order and very large bag filled with 85% of the contents of my very large shed! The only two things I’d say is the bag was ordered on a Friday and said next working day delivery but we didn’t receive until the following Wednesday afternoon, collection was pretty fast within 4 days of ordering I feel it’s all a bit over priced but quite a bit cheaper than a skip but overall not a bad service I would use these over a skip.
6 de julho de 2026
Resposta da HIPPO
Hello
Thank you for taking the time to leave a 4‑star review. We're pleased to hear the bag worked well for your project and that collection was completed quickly. We do appreciate your feedback regarding delivery and pricing, and we're sorry the bag took longer to arrive than expected.
It's great to hear that, overall, you found HIPPO to be a convenient and cost‑effective alternative to a traditional skip. Thanks for choosing HIPPO.
Team HIPPO
We have used hippo waste about 5/6…
We have used hippo waste about 5/6 times at least! Where we live is narrow, and we don’t have the space for a proper skip. Hippo is a great solution, and pick up has always been a breeze. The lorry drivers who do the collection are always great.
6 de julho de 2026
Resposta da HIPPO
Hello
Thank you for your 5‑star review! It's fantastic to hear you've chosen HIPPO so many times and that it's been a great solution where space is limited.
We're also delighted to hear our collection drivers have consistently provided a great experience.
Thanks for your continued support and for choosing HIPPO time and time again.
Team HIPPO
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