Ordered in beginning of June, curious on how the quality and legitimacy of the product was, and honestly forgot about it for awhile, got the shipment not too long ago and it arrived today. over... Ver mais
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Veja o que dizem as avaliações
The two resin night light models were excellent, my kids love them! While delivery took awhile, it’s understandable as they are hand made from Vietnam. Whenever I had questions, I emailed and received... Ver mais
A empresa respondeu
Delivery was fast, and the lamps I ordered were securely packaged. The lamps themselves are very beautiful. Undfortunately, there are fingerprints visible on the inside of one of the lamps that canno... Ver mais
A empresa respondeu
Really positive and fast replies from the business. There was a mishap with the delivery and within about two emails they had resolved the problem which wasn't even caused by them. I can't recommend t... Ver mais
A empresa respondeu
Detalhes da empresa
Informações de contato
4,3
Excelente
53 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
As pessoas também visitaram
Love my epoxy lamp
Love my epoxy lamp! Long fabrication process but quick answers to my questions and result is awesome! Thank you
16 de fevereiro de 2026
Avaliação não solicitada
Resposta da Hirosart
Thank you so much for your patience and kind words! We look forward to serving you again soon!
The keycaps look fantastic
The keycaps look fantastic! There's a great attention to detail on each cap I ordered, they look absolutely great! They also fit snug on my keyboard and feel fine after a lil bit of typing to break them in a lil bit.
17 de janeiro de 2026
Resposta da Hirosart
Thank you so much for your wonderful feedback! It means a lot to us, and we’d be delighted to serve you again whenever you’re ready for your next creation.
DEFINITELY WORTH IT
Took a bit to but that was very clear that it would 100% worth the money and time
13 de janeiro de 2026
Resposta da Hirosart
Thank you so much! We're glad you felt it was worth the time and money. Your support means a lot and keeps us motivated to keep creating.
Amazing!
Second time I buy from Hirosart and still super satified! The product is amazingly well done, I love it. The only minor problem I had was that the tracking didn't work for some reason, so I wasn't able to follow the delivery. But it still arrived as expected so no real issue.
1 de dezembro de 2025
Resposta da Hirosart
Thank you so much for your continued support and for sharing your experience! We’re thrilled to hear you love the craftsmanship and that your order arrived safely.
I love that the creators are fast in…
I love that the creators are fast in responding to emails and is willing to work with the customers. I was slightly disappointed that Hirosart were not able to make a beloved couple that I had envisioned within an epoxy lamp.
6 de novembro de 2025
Resposta da Hirosart
Thank you so much for your thoughtful feedback and kind words! We’re sorry we couldn’t bring your envisioned couple design to life this time. We truly appreciate your support and hope to create something meaningful for you again.
Resposta da Hirosart
Thank you so much for your kind words! We're really glad you had a great experience. Your support means a lot, and we look forward to serving you again in the future.
Absolutely amazing quality
Absolutely amazing quality. Really happy with what I ordered. It took about 5 weeks to arrive to the UK which was longer than i expected but there was tracking available throughout and it was definitely worth the wait. I'll be ordering again!
8 de outubro de 2025
Resposta da Hirosart
Thank you so much! We are really glad you loved it, and we appreciate your patience with the shipping time. We always try to make sure the tracking helps ease the wait a bit. Can’t wait to make something special for you again!
Product is of good quality and packaged…
Product is of good quality and packaged well. This is NOT a quick ship product, as it is custom made. From date of order to delivery was 40 days. Plan accordingly if you want this as a gift as I did.
2 de outubro de 2025
Insanely long lead time
I ordered a single key cap nearly a month ago and it is just now shipping. Insane.
8 de setembro de 2025
Resposta da Hirosart
Hi there, thank you for your feedback and we’re truly sorry for the long wait. Each keycap is handmade with care, and we do mention the lead time clearly in our product description, but we completely understand how frustrating delays can feel.
We never want to disappoint our customers, so please reach out with your order number and we’ll do our best to make it right. Thank you again for your patience and support.
Absolutely stoked about my order
Absolutely stoked about my order. The keys fit perfectly and they look amazing! 10/10 recommend! I asked for specifics and they nailed it.
8 de setembro de 2025
Resposta da Hirosart
So happy to hear that! Thank you for trusting us with your order and for the kind words, it means a lot. Looking forward to creating something special for you again soon!
No problems in communication…
No problems in communication whatsoever. They reached out multiple times regarding any minor changes to ensure the custom product is up to my expectation. The lamp lamp arrived well and functional.
14 de agosto de 2025
Resposta da Hirosart
Thank you for trusting us with your order. Looking forward to creating something special for you again soon!
Resposta da Hirosart
Thank you for trusting us with your order. Looking forward to creating something special for you again soon!
Helpful
They were quick with their responses and offered very friendly service. Would recommend.
13 de agosto de 2025
Resposta da Hirosart
Thank you so much for your kind words! We're really glad to hear you had a positive experience with us.
Beautiful lamp
Beautiful lamp, exactly what I was looking for! Well made, heavy and solid. Perfect!
4 de agosto de 2025
Resposta da Hirosart
Thank you so much for your kind words! We're really glad to hear you had a positive experience with us. 💛
La lámpara llegó en buen estado la…
La lámpara llegó en buen estado la figura impresa de buena calidad, me ha encantado y merece muchisimo la pena esperar el tiempo marcado enhorabuena por esta calidad y responsabilidad del pedido,muchas gracias
5 de agosto de 2025
Resposta da Hirosart
Thank you so much for your kind words! We're really glad to hear you had a positive experience with us. 💛
Great customer service!
Customer service representative was extremely responsive and accommodating to all of my questions and requests. Provided clear, concise and detailed responses that made me feel assured with my custom purchase of the resin wrist rest :3. Would definitely recommend the service to anyone else.
4 de agosto de 2025
Resposta da Hirosart
Thank you very much for your thoughtful feedback. 😊Your satisfaction is our top priority, and we're delighted that your experience reflected that commitment.
couldn’t be better!
very responsive company, did what i asked for and super accommodating . loved the lamp that i got. would recommend to everyone!
10 de julho de 2025
Resposta da Hirosart
Thank you so much for your kind words! We're really glad to hear you had a positive experience with us. 💛
The Snorlax key cap is adorable and…
The Snorlax key cap is adorable and high quality. My son loves it. Communications were prompt and once shipped we received our order sent to Canada quickly.
8 de julho de 2025
Resposta da Hirosart
Thank you so much for your kind words! 🥰 We’re thrilled to hear your son loves the Snorlax keycap, it’s always a joy when our creations find the right home. Sending a big high-five all the way to Canada! 🍁💚
Resposta da Hirosart
Thank you so much for your kind words! 😊 We truly look forward to serving you again soon!
Resposta da Hirosart
¡Muchísimas gracias! Nos alegra saber que era justo lo que tenías en mente. 💛
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