I’m a car owner. They sit on your earnings for months, string you along when you complain. They have done this repeatedly and each time give the same waffly rubbish about ‘changing our payment system’... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
I’m a car owner. They sit on your earnings for months, string you along when you complain. They have done this repeatedly and each time give the same waffly rubbish about ‘changing our payment system’... Ver mais
A empresa respondeu
This business is much needed in the UK (I live in London) and overall I am happy with my experience – it is easy to hire the car, get in contact with the owner, and the UX is relatively painless.... Ver mais
A empresa respondeu
I’ve hired different cars a few times with Hiya car, never any problems. I especially like the cars with the option to pick up and drop off through the app without having to meet someone, it gives e... Ver mais
This company offer an excellent service that on the whole works very well. However this time they for some reason believe I've gone over the daily mileage of 450 miles per day. They're investigating s... Ver mais
86 - 90 Paul Street, EC2A 4NE, London, Reino Unido
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 80% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I had a great experience with Hiyacar - booking was easy, my car lender was friendly and helpful, and pick-up and drop-off went smoothly - it was a simple and good value way of hiring a car for a few days.
Will recommend very handy to drive. Easy to use apps
Hiyacar came to my rescue as I left it very late to hire a car on Christmas day. It's website and app is very easy to use and it's customer service via whatsapp is very efficient and responsive.
As a regular customer personally, I would say that they are better than any other hire companies, Especially in London (tower hamlets).
Customer service extremely lovely and friendly!!! they respond within two minutes. They also are very catering to any needs and complications. As a single mother I am grateful that this company is extremely efficient! their rates very cheap and very reliable.
I would recommend them to anyone who is looking to travel around, but may not be able to own a car I would recommend them first!!!! :)
Hiya is very fast in responding when we need help. I'm very thankful to all the agents that has helped me in various occasions. I'm glad to have registered with Hiya. Very Happy to have my dealings with you.
Very convenient. All paperwork done on easy to use app. The car I hired was by no means a new car but it was cheaper than what other car hire companies had to offer.
easy to use,
means I don't have to buy a car or go via hire car companies
an great green option
hope more people add their cars in the coventry area
I have used Hiyacar van as an alternative to Zipcar which is winning by value for money and coverage.
I would appreciate having more Hiyacar vehicles around my area – East Finchley, as well as lower prices to match Zipcar`s at the least.
Simple user interface, clear communications: very convenient and easy. Highly recommended.
Very easy to use app, everything worked as it should. Recommended.
The customer service was excellent, quick and fast response. However I did not have a pleasant driving experience. The car was very dirty. Full of leaves and muds inside the car. Left over customers cloths. Clutch not working properly. Biting point too high. Needs fixing. Engine suddenly turns off. Kept saying tyre pressure needs adjusting and no immobilizer. Had to turn on and off the car after so often. The car probably had no service done to it.

Resposta da Hiyacar
Just brilliant 🤩 So easy, so helpful, convenient and efficient!
Very easy transaction and smooth pick up. The instant acceptance feature meant we could be on our way immediately.
Straightforward process, great UI of the app. Support team is 24/7 available.
Only negetive comment is that Insurance fee is quite high.
I always rent cars through Hiyacar! It’s my fav app. Good rapport price-quality-facilities-distance!
The flexibility and online instant interaction if any problems occur always helpful and reliable excellent service
I’ve been on Hiya Car for about 4 years. It’s perfect for me. I live in SW London and there is a fantastic range of cars nearby. From frugal runarounds, to EVs, to luxury models. The app is straightforward and it is a very clear and friendly format.
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