I’m a car owner. They sit on your earnings for months, string you along when you complain. They have done this repeatedly and each time give the same waffly rubbish about ‘changing our payment system’... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
I’m a car owner. They sit on your earnings for months, string you along when you complain. They have done this repeatedly and each time give the same waffly rubbish about ‘changing our payment system’... Ver mais
A empresa respondeu
This business is much needed in the UK (I live in London) and overall I am happy with my experience – it is easy to hire the car, get in contact with the owner, and the UX is relatively painless.... Ver mais
A empresa respondeu
I’ve hired different cars a few times with Hiya car, never any problems. I especially like the cars with the option to pick up and drop off through the app without having to meet someone, it gives e... Ver mais
This company offer an excellent service that on the whole works very well. However this time they for some reason believe I've gone over the daily mileage of 450 miles per day. They're investigating s... Ver mais
86 - 90 Paul Street, EC2A 4NE, London, Reino Unido
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 80% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Absolutely amazing, best experience So far using Hiyacar. Been using for some time now and so far not had any bad experiences.
After thinking I'd done something to the car and it wouldn't restart, a really helpful service agent on the app helped me straight away. Really couldn't ask for speedier help. I really appreciated it
Third time using Hiyacar and it's always a smooth process
Easy to use platform, have used multiple times and have consistently had a positive experience.
Was easily able to book and collect car. Very clean exterior and interior. A smart car to drive.
Brilliant service will definitely use them again
As a hirer, all good. Never had an issue with Hiyacar customer support - they are attentive, well meaning and professional. I'm a great believer in Hiyacar as a company that actually cares about both sets of drivers.
A great and super easy experience with a car we pucked up in east London for the day.
Cheaper than other options we looked at for a whole day.
Costumer support is fantastic! I was having troubles in unlocking the car on my phone but they answered me in less than minute! 10/10
Of all the ones I've used so far, this is the best, especially the customer service which is an almost instant chat service.
Great experience BUT pricey.
Recently moved from zip car so using this as an alternative... So far I can't complain ( apart from the fact that it's a bit more expensive) and that I can only rent for 24hrs at a time
We hired a car for a job.
The first one didn't work, the second one broke down.
We had to refund the job and it has cost us many days work to get things back on track.
Despite their advertised 'promise', they are refusing to refund or recognise the damage done.
I will be opening a small claim.

Resposta da Hiyacar
This made a very stressful holiday planning situation a lot easier! Had 6 family members, only 1 driver but originally had 7 with 2 so last minute chaos meant I found Hiyacar and was able to get and pick up a 7 seater very easily and leave my own car there for free. The owner was available on call straight away to help and so were Hiyacar live chat. Would highly recommend
Hiyacar has a very good system to allow anyone to easily access a car. Their locations are very good and in constant update, excellent costumer service, and the cars are very very good.
I would recommend anyone to use Hiyacar.
Metin helped me rapidly and thoroughly on my last trip - and I was grateful to have him by my side.
They charge £60 for cleaning which includes £20 administration fees, this is second time they have done with me, if your get PCN on thier cars, they will charge £40 administration to pay £6, instead they could have forwarded the PCNs straight to us and we can sort that out,
Don't fall under low prices, they have a lot of hidden charges,

Resposta da Hiyacar
Very smooth operation and got through to call center very quickly when I had a question
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.