Hmd Legal Avaliações 

197
O TrustScore é 4.5 de um total de 5

4,6

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Grace and Dagmara were amazing. They were patient, efficient and spot on. Very happy with the speed: instructed Early May and exchanged 1st July. Thank you

Avaliado com 5 de um total de 5 estrelas

Tia, Chamodi and Donna were all excellent and exceeded my expectations in quality of service! They were very professional, extremely responsive and answered all my questions very promptly. They were... Ver mais

Avaliado com 5 de um total de 5 estrelas

Great company – I wouldn't hesitate to use them again. I've used them twice now, and each time the service has been smooth, timely, and completely transparent. They kept us informed every step of th... Ver mais

Avaliado com 5 de um total de 5 estrelas

Amazing helpful staff that answered all our questions we had and made the whole legal process of buying our home less stressful. We was kept updated with everything in terms we could understand too.Th... Ver mais

Detalhes da empresa


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

197 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 60% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(197)

158 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Most professional service

Most professional service. Kept informed throughout and much quicker than I thought. All the staff involved were extremely helpful and a pleasure to deal with.

Really appreciated the online approach, would not hesitate to use this team again.

24 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazingly Helpful!!

I cannot thank HMD Legal enough for the help with completing the conveyancing of the purchase of my First Home.
Specifically special thanks to Grace who was my conveyancer throughout she was very responsive I would literally get a email back within an hour sometimes and she made the whole process stress free and explained things throughly.
Which is great since it was my first purchase and I had no clue what I was doing.
I was kept updated through the whole process and if I ever wanted an update it would get chased straight away.
I honestly could not thank HMD and Grace any more for their support 😊
Highly recommender !!

25 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

We have recently sold our property

We have recently sold our property, our estate agents recommended Hmd so we went with their recommendations what a fantastic decision that turned out to be. Grace who dealt with our house sale was professional and approachable at all times. Very responsive to email requests and kept us informed at all times. When Grace was unavailable we contacted other team members who were also very polite and helpful and aware of our sale. We found the hoowla app to check progress and what Grace was doing very useful, easy access to information regarding our sale and progress. As our exchange and completion was due we had excellent communication from Grace on the day and we can't thank Hmd enough for their help and support and getting our sale through. We would certainly recommend and would use Hmd in the future

20 de junho de 2025
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Poor Communication and Extensive Delays

We recently used HMD for our house sale and found them incredibly difficult to work with.

Our assigned team member was part time, and impossible to get hold of at any given point as she was either out of office or WFH and unable to take calls. There was a continuous lack of response to our other solicitors which meant that we were being contacted for updates that we did not have. They changed company part way through our case, but did not update any other parties involved, causing delays. There was an unacceptable delay in releasing the funds from our house sale, causing us to get our keys at the last possible minute before close of business.

Would not recommend using for the future.

20 de junho de 2025
Avaliação não solicitada
logotipo da Hmd Legal

Resposta da Hmd Legal

Thank you for your feedback and for sharing your information so that we can investigate this further.

Upon review of your file, we can see that the transaction started at the end of January 2025. It took the buyer's solicitor 4 weeks to raise enquiries in which we raised those required with yourselves straight away. You answered our queries 3 weeks later and did apologise for the late reply; which we of course do not mind and we are happy to go at your pace. However, we do not accept that we caused a delay. We do however appreciate that you were purchasing a new build property and decided to use a separate solicitor for this transaction which can sometimes mean the process is a little less smooth than expected, particularly on the day of completion.

It is clear on the file that your other solicitor knew how to contact us as there were regular phone calls from them wanting to exchange contracts. We were able to do so once your buyer was ready and facilitated a timely completion on the agreed date. On the day of completion funds were indeed processed to your other solicitor same day; we can only apologise if the timing of funds release was not as early as you would have liked but we have to rely on the timing of funds received and also on the banks.

We wish you all the best in your new home and are sorry to hear you have not had a positive experience on this occasion.

Avaliado com 5 de um total de 5 estrelas

This is the second time we’ve used HMD Legal

We used Hannah Dowling for our conveyancing 4 years ago, and came back to her again for something else. Time and time again, Hannah and her team show such a huge amount of professionalism, and an incredible aptitude for responsiveness and speed. It’s difficult to explain in words just how responsive!

As far as I’m concerned, they’re changing the rule books on the way legals have historically been handled.

Even the processes are on-point. They have a proper on-boarding process, which was managed by Donna. This includes the initial quote, intros, then the particular job is passed to the best person for the job.

In my case it was Grace, who again, was in constant contact, very thorough, and at some points seemed to anticipate and act on what I was going to ask her to check next. Genuinely brilliant, and such a refreshing change from the usual experience! I can’t reiterate this enough.

The jobs are also handled using an online system that lets you check progress of everything whenever you want.

All I can say is, if you’ve ever felt a bit disillusioned by the process of instructing a legal team to help with anything, then give them a call, or email.

I cannot recommend HMD Legal highly enough.

Thanks to you all :)

5 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Professional and fantastic team

Hannah, Grace and the team were fantastic, quick to respond to queries, very helpful, even when my mortgage provider wouldn't allow me to use them for my purchase they passed over what they'd already done. Would definitely recommend them and would use them again if I ever needed to.

6 de janeiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Couldn’t recommend Grace highly enough

Couldn’t recommend Grace highly enough! From start to finish on both my sale and purchase, she made this a pleasant experience. Very knowledgable, professional, quick and on the ball, everything you want in a conveyancer. Would not use anyone else! A huge asset to the already brilliant HMD team!!

28 de maio de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Team Hannah…

Hannah and team were excellent helpful and always prompt in replying and chasing up queries on our house sale.
Really great value and definitely stands out from the rest!
Highly recommended by me! :-)

4 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Efficient and Professional

It has always been great working with Hannah Dowling, who has assisted me with a few conveyancing matters, all of which were smooth and hustle free for me. Highly recommended.

22 de abril de 2025
Avaliação não solicitada

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais