Hmd Legal Avaliações 

197
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Grace and Dagmara were amazing. They were patient, efficient and spot on. Very happy with the speed: instructed Early May and exchanged 1st July. Thank you

Avaliado com 5 de um total de 5 estrelas

Tia, Chamodi and Donna were all excellent and exceeded my expectations in quality of service! They were very professional, extremely responsive and answered all my questions very promptly. They were... Ver mais

Avaliado com 5 de um total de 5 estrelas

Great company – I wouldn't hesitate to use them again. I've used them twice now, and each time the service has been smooth, timely, and completely transparent. They kept us informed every step of th... Ver mais

Avaliado com 5 de um total de 5 estrelas

Amazing helpful staff that answered all our questions we had and made the whole legal process of buying our home less stressful. We was kept updated with everything in terms we could understand too.Th... Ver mais

Detalhes da empresa


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

197 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 60% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(197)

158 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Very professional company

They completed the purchase of our new home in four weeks, they kept us informed every step of the process and always answered any questions promptly, a very professional and efficient company I would highly recommend them

17 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

100% recommend

All of the lovely ladies we dealt with at HMD were absolutely fantastic! I would 100% use the again and recommend them to anyone. As first time buyers, I had so many questions but they were always there to answer them. Special mention to Hannah, Simay and Katie. Thank you so much!

15 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Brilliant service

We had a great experience with the team. After changing over the property we were purchasing, the team did a seamless transaction and kept us updated every step of the way. Any questions we had were answered in detail and we felt at ease that everything was being done to a high standard. Thank you to everyone who helped us! Joe and Meg

15 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I had a great experience with HMD Legal

I had a great experience with Hannah, Nicola and the team at HMD Legal for both my sale & purchase.
I was under very tight time pressure, but they managed to align everything up perfectly to complete my sale and purchase on the same day.
Highly recommend!

9 de setembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

AVOID AVOID AVOID Regrets with choosing this company as our solicitors.

The most unorganised company and unfriendly staff. Unfortunately, this is not a company we would recommend to anyone and we sadly regret choosing.

I will not delve into details as every bad review with real peoples experience and opinions they reply back to and make it everyone else’s problem and take no accountability or apologise.

They previously replied to my review saying they searched their database and had no record of an ‘Emily’ which is clearly a lie as they were the solicitors I used to buy my first home in August 2025. It’s laughable what they will do when they get a bad review. Instead of listening they deflect. This company will not grow buy doing this.

Unfortunately Hannah the owner was on holiday for the 3/4 months we were dealing with her company and maybe this is why we had such a poor experience with her incompetent and rude staff.

AVOID AVOID AVOID.

29 de agosto de 2025
Avaliação não solicitada
logotipo da Hmd Legal

Resposta da Hmd Legal

This is not a genuine review. We have searched our database and have had no "Emily" client recently. We believe this is another false review following on from that of "Karolis" previously.

Kindly phone Hannah on 01947604082 to discuss.

Avaliado com 1 de um total de 5 estrelas

Poor Communication Led to Lost Sale

Poor communication resulted in a lost sale. HMD Legal terminated our contract two weeks before the agreed completion date, referencing a negative online review.

We also experienced unprofessional conduct from the solicitor Hannah, who was rude and dismissive in her communications. Withdrawing representation at this late stage effectively jeopardised the sale.

11 de setembro de 2025
Avaliação não solicitada
logotipo da Hmd Legal

Resposta da Hmd Legal

Dear Karolis,

We are quite concerned at your review which unfortunately is dishonest.

There is a direct phone number, because of course you abused our reception team utilising this earlier today. There are no hidden fees, we reported the leasehold Notice of Transfer and Certificate of Compliance costs to you in the Leasehold Report sent to you. Unfortunately we cannot foresee what these leasehold charges will be until we review the contract pack but we certainly did inform you at the earliest opportunity.

We have been corresponding with you almost daily, so it is a shame that you feel the need to write a false review. We wish you all the best with your transaction moving forward.

Avaliado com 5 de um total de 5 estrelas

House Sale Delays - HMD came to the rescue

I sold a house as executor, and approached HMD after our initial solicitors had lost paperwork and caused significant delays. HMD picked up the case and even though they had to just about start from scratch, we were completed in 5 weeks. Communications were clear and quick and they were very responsive. I would certainly use them again.

22 de agosto de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

A1+ customer service

A1+ customer service. They went above and beyond with constant contact with me.
They were highly recommended to me.

28 de agosto de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Could not recommend more!

I had the pleasure of having Grace as my solicitor. As a first time buyer, I was full of questions, worries and confusion but Grace was extremely, helpful and explained everything clearly. The HOOWLA app was great as could track progress of the sale, and we managed to complete within 3 months. Thank you so much to everyone at HMD legal.

5 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Really impressed

Our house purchase fell through but it lead us to find our dream home which was being sold via modern method of auction. The firm we were selling our property through didn’t deal with auctions but HMD Legal were able to review the auction pack by a tight deadline which allowed us to proceed with confidence. Hannah and the team were efficient, responsive and helpful throughout the process and liaised effectively with our other solicitor and mortgage broker. We were really impressed with the speed of service and we would highly recommend HMD Legal. Thanks for making one of life’s stressful situations easier.

19 de agosto de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Highly recommend!

We used HMD for both the sale of our house last October, and now for the purchase of our new home. Our house purchase happened within 9 weeks from offer to completion - a seamless, professional, and highly recommendable experience. Grace helped us every step of the way, and was always quick and clear in getting back to our many questions. Thanks so much!!

29 de agosto de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Hannah, Nicola and Team

Hannah, Nicola and the team have been superb through a long and on/off house sale. Having previously used them for a quick and simple house purchase they really went the extra mile this time. Always available to talk through issues and provide pragmatic solutions they were easy to deal with and really professional. The systems were easy to use and I always got a quick response.

29 de agosto de 2025
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Disappointed with the experience

I chose Hannah's firm after being recommended by a friend. They were very competitive on pricing and, having gone through a very expensive divorce, cost was important to me. My house sale was the last piece of the divorce jigsaw, which had been extremely stressful and Hannah's team very competently handled the sale up until the date of completion, however this is where they fell short. No funds from the sale appeared and there was no communication from Hannah's team about what was happening. I had to keep chasing for an update and was given very sketchy, limited information about what was happening, other than that it was a problem with the Bank. Funds finally appeared after 4 days of me chasing and demanding to know what was happening. No-one contacted me to tell me funds had been transferred, or to apologise for the delay until a couple of days later. It is such a shame my experience with them ended this way, as up until completion, I had been very happy with my experience.

11 de julho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing service

Amazing service, great staff who are proactive, easily contactable and very approachable. First class service.

1 de agosto de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

HMD Legal - best representation ever!

HMD Legal - and more specifically Grace Braim and her team are amazing! This is a wonderfully modern & refreshing way of legal firms doing business. When selling and buying houses recently they kept us informed at every stage via web portal, telephone and email. Any questions we had were always answered quickly and we had a clear idea of what was happening & when. Moving is a stressful business but Grace made it as easy as possible for us. HMD take away the usual ‘smoke & mirrors’ of conveyancing - they are open & honest & understand that they are dealing with people’s lives. Wholeheartedly recommend HMD & would definitely use them again! Thank you!

8 de agosto de 2025
Avaliação não solicitada

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