Hmd Legal Avaliações 

197
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Grace and Dagmara were amazing. They were patient, efficient and spot on. Very happy with the speed: instructed Early May and exchanged 1st July. Thank you

Avaliado com 5 de um total de 5 estrelas

Tia, Chamodi and Donna were all excellent and exceeded my expectations in quality of service! They were very professional, extremely responsive and answered all my questions very promptly. They were... Ver mais

Avaliado com 5 de um total de 5 estrelas

Great company – I wouldn't hesitate to use them again. I've used them twice now, and each time the service has been smooth, timely, and completely transparent. They kept us informed every step of th... Ver mais

Avaliado com 5 de um total de 5 estrelas

Amazing helpful staff that answered all our questions we had and made the whole legal process of buying our home less stressful. We was kept updated with everything in terms we could understand too.Th... Ver mais

Detalhes da empresa


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

197 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 60% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(197)

158 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Fast and efficient

The whole team was fantastic worked so quickly to finish all the paperwork in order to get us our move sorted. We were renting and the landlord wanted her house back and we didn’t have much time to get this purchased sorted. However, Simay and Co, within 30 days got all the steps done.

4 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I found Hmd Legal

I found Hmd Legal, excellent , I have moved house a number of times, but this is the 1st tome i bought of a auction.
Hmd kept me up to date of progress and we successfully completed as per the auction timelines.
A very good smooth experience.

25 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Exceptional Service

We have just used HMD Legal for our house purchase and Grace Braim was fantastic. Everything we asked of her was actioned immediately. She kept us updated as things progressed and was very professional, but friendly with it. We would have no hesitation in recommending Grace or the company to anyone. Thank you Grace :-)

7 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Exceptional Service

We have just used HMD Legal for our house purchase and Grace Braim was fantastic. Everything we asked of her was actioned immediately. She kept us updated as things progressed and was very professional, but friendly with it. We would have no hesitation in recommending Grace or the company to anyone. Thank you Grace :-)

7 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Professional, accessible and smooth.

HMD Legal's online platform made tracking the progress of my sale so clear and easy to follow, and also allowing simple document uploads and downloads, even sending small notes/comments to the legal team instead of sending emails.
Updated with important information regularly and everything was handled smoothly and professionally. I can't recommend enough- thank you so much Hannah and the rest of the team!

14 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

HMD Legal professional online

HMD Legal have a professional online system where it is easy to review your case and the next steps required. Communication is good with a dedicated team dealing with each case. I found the whole process easy and without issue.

24 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Our home purchase was not run of the mill.

Our home purchase was not run of the mill and HMD handled it well. They were quick to respond to emails and provide support throughout the process. They had a "can do" approach so absent in others we have experienced. We wanted to exchange and complete on the same day and they did this for us without any fuss. They are the only solicitor we have ever used that we would use again.

24 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Five star service received by Hannah

Five star service received by Hannah! My file was handled to a high standard and I was kept in the loop right through to the end, we completed within the time scale, very pleased, highly recommended ! Thanks again!

25 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

As first time buyers they was very…

As first time buyers they was very helpful and patient with all the questions and fast at replying everything was on time and schedule can not fault Grace at all would highly recommend and the rest of the team thankyou

14 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Best solicitors company we have ever worked with

My partner and I were buying our first property, We were directed to HMD legal, and it was the best decision we have ever made! The whole team was incredible, special shout out to Grace she was amazing throughout the whole process, also her team Dagmara and Luiza

They have amazing communication skills, I was never left confused or uncertain about anything, with them everything was clear and simple and very fast, they have managed to complete our sale with just over a month!

Amazing team, we couldn’t have done this without them, we will be recommending to all friends and family and will definitely be using them in future again and again

Thank you so much for securing us a property and for making this process a great experience for us

Thank you
Kinga & Luis

18 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Impeccable Service

I was allocated HMD Legal for the purchase of a property and dealt with Grace Braim and Caroline Renton (and a few others). I have been seriously impressed with the service received. Emails have been responded to usually within the hour of being sent. The advice has been excellent, and I really felt that I had someone in my corner protecting my interests. I am super impressed which for me is a rarity. I have already recommended them to others and would not hesitate to use them again. Well done to Grace and all of the team at HMD Legal.

14 de novembro de 2025
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

A competent firm.

Although initially we felt we weren't kept fully informed after appointing HMD, this changed totally once exchange of contracts got nearer. We were then updated promptly every step of the way, all the way to completion. All staff are professional, helpful and friendly.

14 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Quick and responsive

Hannah and the team were quick and responsive on my house sale and we managed to get into a position to exchange the sale of my house very swiftly.

6 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Couldn’t ask for a better legal team

Couldn’t ask for a better legal team to help get things done so quickly. Grace and Dagmara especially were so fast at responding and getting answers from the sellers much slower solicitors

Thanks so much

31 de outubro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Communication from HMD is dreadful

Communication from HMD is dreadful. They don't reply promptly to emails and are unreachable by phone. You cant even leave a voicemail as their 'mailbox is full'. I would avoid. Very, very frustrating.

REPLY TO HMD
You are acting for my sister-in-law in the purchase of a flat in York (I am a authorised contact.) We have a paralegal as the primary contact called.S***y. I have tried multiple times to speak to her/him but to no avail . The Estate Agent has had the same issues. I note you reply quickly on Trustpilot. A shame you don't do the same for your customers

13 de novembro de 2025
Avaliação não solicitada
logotipo da Hmd Legal

Resposta da Hmd Legal

Dear David

Please can you share your details, we are not sure who you are but we have no other issues with our phone lines and emails are all answered each day as a matter of company policy.

Avaliado com 5 de um total de 5 estrelas

House sale

The house sale was concluded successfully with only a minor delay - which may have been due more to the purchaser's solicitor than HMD. All aspects of the completion, including money transfers, were conducted swiftly and efficiently.

11 de novembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

HMD Legal linked to WYM Legal closed by CLC

The owner of HMD Legal is doing all they can to get this review removed. I’m happy for them to call me and discuss, but they will continue to claim online that they were not part of this issue…

Our experience with HMD Legal comes from when our purchase and sale were apparently being handled by WYM Legal who have since been closed by the Council for Licensed Conveyancers (CLC) in order to protect the rights of consumers.

During our engagement with two members off staff apparently working for WYM Legal, they used signatures in their emails and their return documents which appeared to show HMD Legal as the legal entity handling our case.

One individual who is a solicitor and managing director of HMD Legal was also listed as a Director on WYM Legal on companies house until 8th May 2025 and we received notice of transfer of file to HMD Legal 12 days later. This comes around the same time we had submitted an official complaint to WYM Legal regarding this director and another member of staff also working for HMD Legal and I had requested they take no further action on our file until our complaint was resolved. We never received any response to our complaint from HMD Legal or WYM Legal.

When we received notification of our case transferring officially to HMD Legal due to the CLC closure, we rejected the transfer and moved firms altogether, as the poor advice and guidance we received through HMD Legal left us out of pocket and set our sale back significantly. When informed of our decision to move firms, the managing director couldn't have closed our online account any quicker.

Our experience with both members of staff, were extremely disappointing. Communication was inconsistent, key information was ignored, and we were repeatedly given conflicting advice during a complex covenant issue that should have been handled with far greater care.

We lodged a formal complaint with the Legal Ombudsman, naming WYM Legal and HMD Legal. The Ombudsman have since confirmed our complaint had merit, however as WYM Legal had shut down, they could not take our claim further unless our losses exceeded £10,000. We later learned from the Ombudsman that HMD Legal had described themselves as a “consultancy firm” for WYM Legal rather than trading under their own name, meaning they avoided accountability despite being directly involved.

After months of stress, poor communication, and a lack of professional oversight, we feel it’s important to warn others about our experience. I would strongly recommend anyone considering using anyone connected to HMD Legal do thorough research beforehand.

They will claim the obudsman complaint is fabrication to prevent poor reflection on them.

8 de maio de 2025
Avaliação não solicitada
logotipo da Hmd Legal

Resposta da Hmd Legal

Dear Billy

Kindly provide us with evidence to support this review as you have now left numerous false reviews for HMD Legal which are both defamatory and untrue.

We are very aware of your case at WYM Legal and the reason the sale could not proceed was because you refused to remove a covenant on your property despite the buyer's lender not being able to proceed otherwise. The issue was not complex in nature and we were equipped to assist you; you chose not to co-operate as it meant making a payment for the additional work involved. You did not pay any legal fee for the work as WYM Legal closed for business and you chose not to move your file with HMD Legal. We are a little surprised at your accusations however this is now the third review you have left and we feel it is tantamount to harassment.

The review is completely fabricated and there was no ombudsman complaint but a service complaint about the fee earner handling your case due to the increased fee we explained would need to be implemented to draft the required deed. This was responded to by the director you mention above same day.

We would give you a call however you have not supplied your phone number. We do not hold this information at HMD Legal as we did not act for you.

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