Hmd Legal Avaliações 

197
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Grace and Dagmara were amazing. They were patient, efficient and spot on. Very happy with the speed: instructed Early May and exchanged 1st July. Thank you

Avaliado com 5 de um total de 5 estrelas

Tia, Chamodi and Donna were all excellent and exceeded my expectations in quality of service! They were very professional, extremely responsive and answered all my questions very promptly. They were... Ver mais

Avaliado com 5 de um total de 5 estrelas

Great company – I wouldn't hesitate to use them again. I've used them twice now, and each time the service has been smooth, timely, and completely transparent. They kept us informed every step of th... Ver mais

Avaliado com 5 de um total de 5 estrelas

Amazing helpful staff that answered all our questions we had and made the whole legal process of buying our home less stressful. We was kept updated with everything in terms we could understand too.Th... Ver mais

Detalhes da empresa


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

197 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 60% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(197)

158 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Thanks for the service provided

Thanks for the service provided.

I like the use of the portal for regular updates.

When it was time for completion, you were able to turn things round quickly and efficiently, so thank you.

Please could you share feedback to Home Legal Direct, who referred me to you. They initially advised that the property search costs would be £300 when actually they turned out to be £400 which was unexpected.

24 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I used Hmd legal for the first time…

I used Hmd legal for the first time purchasing my property and they was spot on. Grace was amazing going above and beyond to help me through the process and her responses where second to none I couldn't have asked for more.

29 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

An excellent conveyancing experience!

Although I was a little apprehensive as the entire journey is using an online portal, this was actually an excellent experience!
We were able to see where we were in the process at all times and if I did need to raise an urgent enquiry. Tia was super quick to respond.
I am moving out of my primary residence in the next few months and will definitely use HMD legal for this house sale and my onward purchase.
Well done all involved!

29 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I found the responses to any question I…

I found the responses to any question I had were informative and quickly answered.
Past experiences with other companies I had used I seemed to be continually chasing them for updates,
Also the costs were very competitive and (no surprises)

14 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great firm!

Great firm!! I used HMD Legal for the first time and they were very prompt with their responses and reassured me that we would complete within the 56 day time period needed to meet auction purchase requirements. Simay was the main point of contact and she kept us informed along with the daily digest which enabled me to view progress as well as upload document for all to see. I am planning to use them again for my next purchase. Fantastic

4 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The amazing team at HMD Legal

The amazing team at HMD Legal, especially Simay, Harry, and Hannah, were all utterly fabulous. They made purchasing our home a breeze. We had daily updates, and correspondence was swiftly dealt with. A special thank you to Freya, who was so supportive. We couldn't recommend HMD Legal more highly. Thank you

4 de novembro de 2025
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Disappointing servuce

I am sorry to say but there was a complete lack of communication from the firm and a feeling that we may have been stonewalled by the Receptionist as it appeared nothing was passed on. Having either left messages or spoken to the Receptionist on four occasions over a five day period, no-one got back to us and we had to continually call to attempt to make contact. At times, we needed to use our Estate Agent to get them to find out from OUR solicitors what was happening.

25 de setembro de 2025
Avaliação não solicitada
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Resposta da Hmd Legal

Dear Tim,
Thank you for taking the time to provide a review. We are however disappointed at the feedback, as you may imagine. Having discussed with the team we note that the matter was completed within 8 weeks of instruction and on the preferred date you requested; the buyer wanted to complete a little earlier but you stipulated the later date and this was agreed to your benefit.

Our receptionists are specially trained to give updates on files and I can see that you have commented that communication was poor however you did have a telephone call with our team on those four occasions you intended to, and on one occasion you left a voicemail. This voicemail was for a general update and we emailed you a thorough response on the same day. We are very sorry that the call did not connect immediately on the day, sometimes the lines can be busy.

For legal queries or assistance, you always had a further direct email contact for both the Conveyancer handling the case and her assistant, both of whom did not know you were experiencing any dissatisfaction as it was not brought to our direct attention. Having reviewed your file we cannot see any telephone appointments requested or made but responses to each call and email were given same day. Further, you are active on our case management system Hoowla which shows a clear timeline of events, those items shown in green being complete and those in red incomplete.

Lastly, we are glad that all went smoothly and we met your target date for completion. We wish you all the best with your future endeavours.

Avaliado com 5 de um total de 5 estrelas

Fast and reliable conveyancing

HMD lived up to their reputation of turning the conveyancing around quickly and without problems. They were reasonably priced and straightforward to deal with. Many thanks to the whole team.

14 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

5 Star Solicitors!!!!

From start to finish Hannah and the team have been absolutely excellent. As first time buyers, they have made the process stress free and very very quick with the transaction only taking 8 weeks!!

Would highly recommend, thank you HMD Legal!!

24 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Quality service

I have now used Hmd for a several purchase and as always they are efficient, extremely professional and always quick to respond to any questions that I have. Definitely 5 star service

23 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great process

Excellent process with timely and accurate communications made the conveyancing transaction easy. Good value too! Thanks again to Hannah & Nicola.

20 de outubro de 2025
Avaliado com 5 de um total de 5 estrelas

First home buyer

I’ve recently purchased my first home. I knew of Hmd Legal through a family member and didn’t hesitate to use them.

The team were extremely thorough throughout and only ever professional. On an app called HOOWLA I was able to see a progression chart which was very helpful. It also tells you what the last time they worked your case was. I was never in any position of worry, every single thing was laid out and explained in depth.

As a first time buyer I found my whole experience a lot less stressful than I’ve heard of other friends.

I would do nothing but instantly recommend this firm for anything you need in this sector.

Thank you all so much for making my dream a reality and helping me.

17 de outubro de 2025
Avaliação não solicitada

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