Great customer service! I emailed Hobbiesville about my order and they responded very quickly. They were able to adjust my order so that I could get free shipping, which I really appreciated. The whol... Ver mais
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Detalhes da empresa
Escrito pela empresa
We are an online hobby shop specializing in collectable items. This includes trading cards, board games, puzzles and toys.
Informações de contato
607 Somerset St W, K1R5K1, Ottawa, Canadá
- 6136194441
- support@hobbiesville.com
- hobbiesville.com
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 38% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent company to work with
Excellent company to work with. Sent an email and got instant feedback on my order and various solutions to my requests. Will continue to order in the future.
First time visiting Hobbiesville, but not my last!
First time visiting the store to pick up an item I couldn't find anywhere else. They were selling it at a good price too, and they fulfilled my order the same day! The store looked great - I'll definitely be back!
Not one for leaving review but these…
Not one for leaving review but these guys were so amazing to deal with fast shipping fast email pre order never went so good
Amazing customer service and great prices
I don't do reviews but Hobbieville sure deserved this one. Hobbieville staff has been amazing and super accommodating. I modified an order approximately 5 times, and they were supportive and quick with replies (and it was all through email!!) I am very impressed with your customer service. The bonus was their prices were fair market as well. I will definitely shop here again.
Fast and helpful, full of assortment.
They were quick to help me out with my order which I messed up with the address on. The assortment of items is endless, I'm certain you'll find something that fits your fancy. I needed cards to finish building my deck and they had them all in stock.
Great service from the team as well as…
Great service from the team as well as an awesome selection of cards and good prices.
Decent and trusted company
I've ordered a few times from them. Some Hello Kitty backpack and wallet from the birthday collection. I have a pre-order for some Stellar Crown and Surging Sparks and some Booster bundles and Tins. The prices seem alright or when on sale. I'd buy from them again. Likely more Pokémon sealed products in the future.
Great customer service!
Instant reply when I made a mistake on my shipping address to get it changed to the proper address. Very friendly, and I would highly recommend this store!
I will definitely be buying from them again!
Great customer support
Great customer support! Great prices on games too. Would recommend this store.
Great customer service in store and…
Great customer service in store and online. They helped me problem solve an online order I was having an issue with in no time. Always friendly and helpful.
Good Customer service
Recently I made a pre-order, It took more time than expected to deliver, but it was a shipping company issue. Unexpectedly, the order was also stolen. I contacted them, and they responded very quickly. They have a nice staff and are willing to fixe issues without making you wait too long. They also offered a small discount for my next order. Responsible company here.
Great selection and customer service
Great selection and customer service. Lots of online selection and the store (Toronto) is fun to walk around. Both my kids love it. Only wish you guys were closer to KW. Good thing you offer shipping.
Won't Refund Damaged Product, "Shipping Protection" is a scam
Do not buy from them.
I pre-ordered the collectible alternate art cover of the D&D Player's Handbook 2024 from them. And even paid extra for their Shipping Protection. When the product arrived, they had not padded the sides of the box, only the top and the bottom. The bottom right corner of the cover and some of the pages were damaged and bent. They are saying it's cosmetic and won't even send an undamaged copy (I'm not even asking for a refund). Absolutely awful experience.
My Fav TCG store
I started playing trading card games last September, and this store has been my go-to ever since. Their online inventory is fantastic, and the option to pick up in-store helps avoid delivery fees. The staff is incredibly passionate and knowledgeable about every TCG, always ready to help with any questions. They also host weekly card tournaments that are well-organized and fun. Overall, I highly recommend this store. However, please note that the website inventory isn't always reflected in-store so if you order, wait for your email confirmation to go pic up your stuff. Also, a special thanks to Luc and Collin for making everyone feel welcome and at home whenever we come by. You guys are the best!
Great customer service and really great…
Great customer service and really great prices !
Refused to allow us to adjust or cancel…
Refused to allow us to adjust or cancel our order even though it had not even been packed or shipped. It was literally moments after ordering.... Buyers beware this place has changed!
Flawless customers service
Flawless customers service. Great price and a good choice of MTG singles.
Great experience
Great experience. Quick shipping times. Sometimes sales too.
Top seller.Very responsive and always…
Top seller.Very responsive and always ready to solve out any issues and answer any question you have.Totally reccomend.
Is it 1950?
They are quick to respond.
They are quick to act.
They are friendly and helpful.
They seem to appreciate that they have you as a customer.
They seem to want their customers to come back again.
So odd for a business to operate in such a crazy way!
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