Holdonmy Avaliações 

97
•
O TrustScore é 2.5 de um total de 5

2,3

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

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Veja o que dizem as avaliações

Avaliado com 2 de um total de 5 estrelas

I ordered two trousers. One was fine. The other was badly sown - so that your hand couldn't fit in the pocket - and had a zip with no pocket behind it. I contacted Holdonmy. I set out with photos what... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Do not ever order from this so called company Ordered denims. Paid by card. They apparently have no recollection of this. Sent them proof of payment from bank statement. Still nothing. Disgusting

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Placed order beginning of March to a month to arrive’ eventually got hear; paid £ 20+ for a shirt size 2xl size arrived about size large on tag 2xl ; no return s address another scam lost another £20,... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

I ordered the wrong item and immediately got onto customer services. Their response was quick and the item was refunded promptly, without question. Although I haven't received any products from this s... Ver mais

Detalhes da empresa


Informações de contato

2,3

Ruim

O TrustScore é 2.5 de um total de 5

97 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

2,3

Todas as avaliações

(97)

34 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

I wish I read this before ordering

I wish I read this before ordering, I want to cancel my order before money is taken from me. I did not see an option to cancel my order anywhere

28 de dezembro de 2025
Avaliação não solicitada
logotipo da Holdonmy

Resposta da Holdonmy

Dear valued customer, thank you for taking the time to provide us with your valuable feedback.
We sincerely apologize for your unpleasant experience and fully understand your disappointment and dissatisfaction. We highly value your feedback and sincerely hope to have the opportunity to resolve this matter for you.
Please send the details of your situation and relevant information to our customer service email address: service@holdonmy.com. Our professional customer service team will do their best to resolve the issue within 24 hours of receiving your email. We sincerely hope to compensate for the inconvenience this has caused you, and thank you again for your patience and understanding.
We hope to receive your understanding and have the opportunity to provide you with satisfactory service again.

Avaliado com 1 de um total de 5 estrelas

aaked for different sizes and got all…

I aaked for different sizes and got all small wasnt impressed

3 de dezembro de 2025
Avaliação não solicitada
logotipo da Holdonmy

Resposta da Holdonmy

Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration. Please send your details to our customer service email address: service@holdonmy.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.

Avaliado com 1 de um total de 5 estrelas

Dreadful

Dreadful. Why was I fooled?
The advert quite clearly states that if you order ‘today’ you get the free blades which you need because so far I have been unable to get blades the right size.
When I contacted them about this I was told this what what I ordered. Then moaning was offered a 10% reduction as returns are made to China!! I sent them a copy of
The advert and a refund of £10 was offered. Well that’s no good if you cannot get the blades. Really annoyed

11 de novembro de 2025
Avaliação não solicitada
logotipo da Holdonmy

Resposta da Holdonmy

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@holdonmy.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.

Avaliado com 1 de um total de 5 estrelas

I bought garment

I bought garment, the quality was poor so I returned the item but never got any refund.

10 de julho de 2025
Avaliação não solicitada
logotipo da Holdonmy

Resposta da Holdonmy

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@holdonmy.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.

Avaliado com 1 de um total de 5 estrelas

DO NOT USE THIS COMPANY YOUR ITEM WILL NOT ARRIVE

I ordered a back pack 6 weeks ago and it has still not arrived. I've tried to contact them but not getting a response. DO NOT USE THIS COMPANY

24 de outubro de 2025
Avaliação não solicitada
logotipo da Holdonmy

Resposta da Holdonmy

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your feelings. We assure you that we will prioritize your issue and resolve it as quickly as possible. If you did not receive your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email at service@holdonmy.com. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends. Thank you very much.

Avaliado com 1 de um total de 5 estrelas

Awful customer service

I bought eyebrow pens and they are terrible. I contacted customer service and they promised me a reduction of 30% but never delivered. They kept sending me e mails saying they've responded but there is no response. These items are fake. Do not buy from them. Be warned. Read the other warning reviews!

6 de outubro de 2025
Avaliação não solicitada
logotipo da Holdonmy

Resposta da Holdonmy

Dear customer, thank you very much for taking the time to share your concerns.
We are deeply sorry to hear that your recent shopping experience was unsatisfactory, and we offer our sincerest apologies. We cherish every bit of your disappointment and are committed to remedying it. To expedite your response, please contact our customer service email: service@holdonmy.com. Our dedicated customer service representatives will provide detailed assistance within 24 hours.
We sincerely hope to regain your trust and look forward to hearing from you.

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